Customer experience specialist Work, Jobs in Kenilworth, War (with Salaries)

Customer Experience & Quoting Specialist
Bruker —Coventry
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Logistics Quality Auditor
Proximo Holdings Limited —Ryton on Dunsmore
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Mentoring
- Communication skills
- Referral programme
Quick apply
Pre-Implementation Specialist
TrueCommerce —Coventry
- Remote
- Microsoft Office
- Master's degree
- Bachelor's degree
- Employee assistance programme
- Life insurance
Vehicle Delivery Driver / Demonstrator
Proximo Holdings Limited —Ryton on Dunsmore
- £27,500 a year
- Full-time
- Driving
- Life insurance
Quick apply
Fleet Delivery Specialist
Volvo Group —Warwick
- Hybrid work
- Microsoft Excel
- Travel
- IT
- Employee assistance programme
- Employee discount
Travel Experience Specialist
Perk —Birmingham
- Weekend availability
- Hybrid work
- Bar
- Customer service
- English
- Relocation assistance
- Annual leave
Legal & Technical Adviser (Employment Law)
NATIONAL FARMERS UNION —Kenilworth
- £41,000 a year
- Full-time
- Agile
- Communication skills
- Free parking
- Annual leave
4d
Cruise Travel Expert
Iglu.com —Rugby
- Weekend availability
- Remote
- Sales
- Customer service
- Organisational skills
- Work from home
- Employee discount
Lead Generation Specialist
Corporate Commerical Surveyors —Bromsgrove
- From £25,000 a year
- Full-time
- Sales
- Organisational skills
- In-person
- Free parking
Quick apply
Business Development Manager (Civil Engineering)
Aquatech Civils Ltd —Sutton Coldfield
- From £34,500 a year
- Full-time
- Hybrid work
- Civil engineering
- Sales
- Business development
- Work from home
Quick apply
Sales Executive
WeBuyAnyCar —Coventry
- £28,200 - £35,220 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
Sales Assistant - UNIQLO Bullring
UNIQLO —Birmingham
- From £13.45 an hour
- Weekend availability
- Customer service
- Employee discount
Project Co-ordinator - 12 month FTC
Equans —Coleshill
- Full-time
- Hybrid work
- Administrative experience
- SharePoint
- Communication skills
- Annual leave
- Employee assistance programme
Mobile Sales Advisor
FlooringSuperstore.com —Coventry
- Up to £40,000 a year
- Weekend availability
- CAD
- English
- Travel
- Free parking
- Store discount
Quick apply
11d
Customer Interaction Specialist (Video Editor - Internal Communications)
Aldi —Atherstone
- £37,545 - £43,840 a year
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Sick pay
Business Support and Customer Service Specialist
HERMEQ —West Bromwich
- Up to £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
Quick apply
8d
Legal & Technical Adviser (Land Law)
NATIONAL FARMERS UNION —Kenilworth
- £41,000 a year
- Full-time
- Agile
- Communication skills
- Free parking
- Annual leave
4d
Senior Legal and Compliance Officer
Altras International Limited —Birmingham
- £40,000 a year
- Full-time
- English
- Bachelor's degree
- Contracts
- Bereavement leave
Quick apply
4d
Marcus by Goldman Sachs, Call Center Representative, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Customer service
- Communication skills
- Banking
- Employee assistance programme
Digital & IT Apprentice - Governance & Operations Support
Volvo Group —Warwick
- Up to £21,000 a year
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Employee discount
4d

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customer experience specialist jobs near kenilworth, war

Customer Experience & Quoting Specialist

Bruker -
Coventry

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Job details

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
SAP
Salesforce
English
Microsoft Office
Organisational skills
Communication skills

Full job description

Overview:

Bruker is enabling scientists and engineers to make breakthrough post-genomic discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in post-genomic life science molecular and cell biology research, in applied and biopharma applications, in microscopy and nanoanalysis, as well as in industrial and cleantech research, and next-gen semiconductor metrology in support of AI. Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

For more information, please visit www.bruker.com

We are looking for a Customer Experience and Quoting Specialist (m/f/d) in our location in Coventry, UK.

Responsibilities:

The Customer Experience & Quoting Specialist serves as a key point of contact for internal and external customers, ensuring a seamless customer experience throughout the customer lifecycle, from initial inquiry and quotation to order processing and post-order support.

Customer Experience and Inquiry Management

Monitor, track, and manage incoming inquiries received via phone, email, Salesforce, and other communication channels.
Assess customer requests and route inquiries to the appropriate Sales, Service, or other internal teams.
Collect, maintain, and document customer and system information in relevant systems.
Ensure timely, transparent, and professional communication with customers and internal stakeholders.
Support the customer journey from initial inquiry through quotation, order processing, invoicing, and cash collection activities.

Sales and Service Support

Support Sales and Service teams in day-to-day operational activities.
Prepare quotations for instruments, accessories, spare parts, consumables, service agreements, repairs, relocations, and other billable services.
Collaborate with technical experts to ensure the accuracy and feasibility of quotations.
Support tender submission processes, including the preparation and collection of required commercial documentation.
Assist with the preparation, completion, and submission of customer- and audit-related documentation.
Work closely with Order Processing teams to ensure efficient order handling and follow-up.

Operational and Administrative Support

Support cash collection activities, including communication related to letters of credit, bank guarantees, invoice distribution, and customer portal submissions.
Coordinate the return of defective materials to repair centers in a timely manner.
Provide backup support to colleagues and support similar activities across other regions when required.
Develop and maintain a strong understanding of Bruker products, services, and internal processes.
Contribute to process improvements and initiatives aimed at increasing operational effectiveness and customer satisfaction.
Perform other duties aligned with the scope and objectives of the role.

Qualifications:

Completed vocational training, secondary education, or equivalent qualification.
Interest in science, technology, and innovation.
Excellent written and verbal communication skills in English (minimum C1 level); additional European language skills are an asset.
Experience with Salesforce and/or knowledge of SAP.
Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook.
Strong interpersonal and communication skills, with the ability to adapt communication style to different stakeholders.
Ability to effectively prioritize tasks and work in a fast-paced environment.
Strong organizational skills with the ability to work both independently and collaboratively.
Customer-focused mindset with an open and positive approach.
Strong problem-solving skills and a proactive attitude.

Apply Now

Refine Your Search

customer experience specialist jobs in kenilworth, war

Customer Experience & Quoting Specialist

Logistics Quality Auditor

Pre-Implementation Specialist

Vehicle Delivery Driver / Demonstrator

Fleet Delivery Specialist

Travel Experience Specialist

Legal & Technical Adviser (Employment Law)

Cruise Travel Expert

Lead Generation Specialist

Business Development Manager (Civil Engineering)

Sales Executive

Sales Assistant - UNIQLO Bullring

Project Co-ordinator - 12 month FTC

Mobile Sales Advisor

Customer Interaction Specialist (Video Editor - Internal Communications)

Business Support and Customer Service Specialist

Legal & Technical Adviser (Land Law)

Senior Legal and Compliance Officer

Marcus by Goldman Sachs, Call Center Representative, Birmingham

Digital & IT Apprentice - Governance & Operations Support

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