Direct response manager Work, Jobs in Kilburn, Dby (with Salaries)

Security Controller
University of Derby —Kedleston
- £36,753 - £44,196 a year
- 12 hour shift
- Customer service
- University
- First Aid Certification
- Annual leave
- Employee assistance programme
13d
Network Operations Manager
National Grid Electricity Distribution —Castle Donington
- £95,000 - £98,000 a year
- Engineering
- Electrical Engineering
- Leadership
- Free parking
- Annual leave
Quick apply
11d
Independent Living Advisor
People Places Lives Ltd. —Nottingham
- £13.45 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
8d
Senior Manager - IT
Wesco —Chesterfield
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
8d
SOC Manager
Frasers Group —Mansfield
- Full-time
- Hybrid work
- Azure
- AWS
- Leadership
Quick apply
Production Manager
Hillarys —Nottingham
- Full-time
- ERP systems
- Microsoft Office
- Analysis skills
Quick apply
Health & Safety Facilitator
Capabilities Beyond Engineering Ltd —Wingerworth
- £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
Social Media Manager (Nottingham, UK)
Videojet —Nottingham
- Full-time
- Hybrid work
- Marketing
- Social media management
- Analysis skills
Client Account Manager
Alliance Healthcare —South Normanton
- Full-time
- Presentation skills
- Computer skills
Yard Shunter -Nights
Frasers Group —Shirebrook
- Full-time
- Communication skills
Quick apply
6d
Employee Relations Advisor
Frasers Group —Shirebrook
- Full-time
- Management
- Analysis skills
- Human resources
Quick apply
Sustainability Analyst
Frasers Group —Shirebrook
- Full-time
- Microsoft Powerpoint
- SQL
- Communication skills
Quick apply
Cyber Security Operations Manager
Frasers Group —Mansfield
- Full-time
- Hybrid work
- Azure
- AWS
- Leadership
Quick apply
Data Protection Advisor
Frasers Group —Shirebrook
- Full-time
- Financial services
- Banking
Quick apply
Human Resources Advisor
Frasers Group —Shirebrook
- Full-time
- Management
- Analysis skills
- Human resources
Quick apply
Management Accountant
Frasers Group —Shirebrook
- Full-time
- Microsoft Excel
- Communication skills
Quick apply
HR Advisor
Frasers Group —Shirebrook
- Full-time
- Management
- Analysis skills
- Human resources
Quick apply
Warehouse Administrator - Nights
Frasers Group —Shirebrook
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
Quick apply
14d
2nd Line IT Support Technician
Department for Education —Nottingham
- £31,479 a year
- Full-time
- Microsoft Outlook
- Windows
- Presentation skills
1d
Engineering Team Leader
Thermo Fisher Scientific —Loughborough
- Full-time
- Management
- Maintenance
- Project management
18h

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direct response manager jobs near kilburn, dby

Security Controller

University of Derby -
Kedleston

Apply Now

Job details

Permanent | Full-time
£36,753 - £44,196 a year
13 days ago

Benefits

Cycle to work scheme
On-site gym
Annual leave
Company pension
Employee assistance programme
Employee discount
Sick pay

Qualifications

Driving Licence
Customer service
Numeracy
First Aid Certification
Driving
Organisational skills
SIA
IT
Communication skills

Full job description

Job details

Responsible to

Security Supervisor

Location

Kedleston Road, Derby Campus

Closing date

Wednesday 15 July 2026

Salary

£36,753 to £38,431 per annum Based on a 42-hour week, inclusive of a 20% shift allowance (for exceptional performers, there is scope for further progression up to £44,196 per annum)

Job grade

Security – ATOS 4

Reference

255-25-R3

Contract type

Permanent

Post type

Full-time

Adaptive working type

Onsite
This role will be based on site, primarily in the named location.

About the University

We have one simple promise – to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better.

The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region.

We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 – making it one of the top universities in the country recognised for its outstanding student experience and student outcomes.

Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills.

About the College/Department

Our Campus Life and Student Living department is responsible for essential services that significantly impact the student experience.

Campus Life is all about the various services that enhance the overall student experience, including sports, recreational facilities and community engagement.
Whereas our Student Living teams ensure the safety, comfort and compliance of the University's residential estates.

Whichever team you become a part of; student experience is our focus!

Our security team are key to the University's success. Generally being the first interaction our customers and visitors will have with us, the service they receive will shape their experience.

About the role

As a Security Controller, you’ll play a key role in ensuring the safety and security of our students, staff, and facilities across the University of Derby. Based within our 24/7 Control Room at the Kedleston Road campus, you’ll coordinate all aspects of security operations, from incident response and monitoring CCTV systems to directing on-site teams and liaising with external agencies when required.

You’ll act as the central point of contact for all planned and reactive security activity, ensuring a professional, efficient and customer-focused service at all times. This is a fast-paced and varied role where no two days are the same – requiring quick thinking, sound judgement, and the ability to remain calm under pressure.

The full-time working hours for this role are 42 hours per week, working a 4 on 4 off pattern. The shifts are 12 hours (07:00 to 19:00 and 19:00 to 07:00), with a 24/7 rota in place. The salary advertised includes a 20% shift allowance.

Please Note: On appointment, the job title will be "Operations Controller".

About You

You’ll bring proven experience from a control room or security operations environment, with strong situational awareness and the confidence to take the lead during incidents. You’ll have excellent communication and organisational skills, a proactive approach to problem-solving, and the ability to make quick, effective decisions when it matters most.

You’ll be comfortable using CCTV, radio, and access control systems, as well as maintaining accurate records and reports. A customer-focused mindset and the ability to handle sensitive or challenging situations with professionalism are essential.

You’ll hold GCSEs (or equivalent) in Maths and English, along with a full, clean UK driving licence. A current SIA CCTV or Door Supervisor Licence and First Aid at Work Certificate would be advantageous, as would IT competence and experience operating large-scale security systems.

Principal accountabilities

Provide and supervise a high-profile security service aimed at, maintaining and promoting the safety and security of all University property, facilities and equipment, and that of all associated users, whilst on duty. Also ensuring a 24hr point of contact and response service across all areas of the University and Halls of Residence.

Co-ordinate and control of the activities of the Security staff, ensuring sufficient resource is available, providing guidance, instruction and support at all times, monitoring performance and providing feedback for development and review.

Collate and source information and intelligence relating any activity that may affect University life, regardless of location, and disseminate to all security duty staff as appropriate, including delivering shift briefings.

Ensure targeted high visibility patrols, both physical and electronic, of all University and Halls of Residence sites, intended to deter and reduce crime and antisocial behaviour.

Ensure that all routine tasks are performed at the appropriate time by directing and deploying resources appropriately and by updating all task and event calendars with timed reminders.

Ensure a prompt and effective response to any incident such as, alarm activations, reports of crime, antisocial behaviour, or any other incident, occurring on University and DSRL controlled premises.

Gather evidence of offences and breaches of student discipline, create incident reports and submit to the duty security supervisor for review.

Take ownership of the total control room function, maintaining databases; operating radio, CCTV, Access Control Systems, computer systems, ANPR and other similar equipment, in accordance with agreed procedures and legal requirements.

Manage the intercoms from the entrances to University buildings.

Manage car parks and buildings and any information requested.

Manage the dedicated emergency telephone lines within the security control room.

Manage initial emergency procedures until relieved by the Security Manager/Head of Security or IMT.

Manage the radio networks communicating with Security, Estates and Residences.

Take a pivotal role in managing all incidents to ensure appropriate resource and escalation process are implemented.

Record all incidents by creating a concise, accurate and complete incident report.

Identify, investigate and report all risks, and ensure appropriate steps are taken to remove or mitigate their effects.

To oversee the deployment of security resources to emergency situations until or if relieved and ensure an appropriate response is delivered.

Liaise and assist, where appropriate, with the Police and other external agencies in investigating all criminal activity affecting the University and its users.

Ensure a 24hr point of contact and a sufficiently resourced response service across all areas of the University.

Monitor tradesmen, and contractors ensure correct behaviour is observed at all times.

To be prepared to reasonably adjust working hours and arrangements were necessary and cover for absences.

Comply with all Legislation, University policies and procedures and any reasonable instructions given by Supervisors and Managers.

Ensure a 24-hour point of contact and response service across all areas of the University. Providing in-person emergency response across any location if required.

To undertake any other duties as seen appropriate by the Head of Security.

Person specification

Essential Criteria

Qualifications

GCSEs in Maths and English at grades A-C or equivalent qualifications
Full and clean UK driving licence

Experience

Proven experience of working in a busy control room environment or security function
Proven experience of problem solving and decision making
Proven experience of providing excellent customer service
Proven experience of conducting minor investigations and compiling written reports

Skills, knowledge and abilities

A clear and thorough communication style both verbally and in written form
The ability to take the lead of a situation and delegate and direct staff and or external bodies as necessary
Excellent organisational skills
Excellent interpersonal skills
Problem solver
Ability to handle incidents in a busy and often unpredictable environment.
Highly motivated, committed and confident.
Ability to deal with conflict and difficult situations
Knowledge of customer service standards, practices and policies
Ability to multi-task and to handle challenging situations
Strong literacy and numeracy skills, with meticulous attention to detail
Ability to remain calm and controlled in a demanding and stressful situation

Business Requirements

Willingness and flexibility to travel and work between university and external sites in a cost effective and timely manner

Desirable Criteria

Qualifications

Current first aid at work certificate
SIA CCTV Licence
SIA Level 2 Door Supervisor Licence
Customer service or similar at level 3 or demonstrable experience
IT Qualification or equivalent experience

Experience

Proven experience of operating large Security related systems

Skills, knowledge and abilities

Competent in the use of both MS and third-party applications
Self-motivated

Business Requirements

Willingness and flexibility to travel and work between university and external sites in a cost effective and timely manner

Benefits

Generous annual leave entitlement (pro rata)
Local Government Pension Scheme
Suite of holistic wellbeing benefits and support including family-friendly policies, generous sick pay provision and comprehensive Employee Assistance Programme
Access to a variety of staff discounts at high street retailers
Discounted onsite gym
Cycle to Work scheme
A flexible working environment
A commitment to personal and professional development

Key contact

For further information and informal enquiries regarding the role, please contact Amer Shams, Head of Security via [email protected]

For enquiries regarding your application and for sponsorship eligibility, please contact the recruitment team via [email protected].

Important information

Visa Sponsorship Eligibility

The University is unable to sponsor the employment of international workers under the Skilled Worker route for this role; however, applications are welcome from candidates who are able to demonstrate an alternative right to work in the UK.

DBS check

If you are successful, you will be required to undertake a Disclosure and Barring Service (DBS) check.

Any information you provide will be treated in confidence and only used when considering your suitability for the post.

To enable us to process your DBS check please ensure you are able to supply the documentation listed on the DBS website at interview stage.

Equity, diversity and inclusion

The University of Derby is committed to promoting equity, diversity and inclusion, regardless of age, disability, trans status, marriage and civil partnership, pregnancy and maternity, race, religion or belief (or none), sex and sexual orientation.

We are Disability Confident Employers, demonstrating our commitment to disability inclusion, and invite applicants to highlight adjustments they may require to ensure equitable participation in our recruitment processes.

Further, we are committed to ensuring an environment which is trans and non-binary-inclusive for all our staff, students, partners, and visitors, and continuously review our policies, guidance and training.

When applying to join the University, you can choose your preferred title, including the gender-neutral title 'Mx'. We also ask our candidates if they would like to share their preferred pronouns. This is voluntary but demonstrates our commitment to inclusivity for trans and non-binary candidates. Once employed, you can add pronouns and preferred names onto our system.

The University of Derby undertakes anonymised shortlisting during the staff recruitment process. This means that, when shortlisting, panel members will not be able to see an applicant’s name and will see an applicant number instead. This demonstrates the practical steps we are taking to remove barriers to recruitment by minimising the possible impact of our unconscious bias.

However you identify, we actively celebrate the knowledge, experience and talents each person brings. Our students come from a wide range of backgrounds; therefore we are particularly interested to hear from applicants who will help our leaders and teams be more reflective of our student population.

Read more about equity, diversity and inclusion at the University of Derby.

Environmental Sustainability

At the University of Derby, we are passionate about embedding sustainability into everything that we do. We aim to bring environmental sustainability into all aspects of the University, including teaching, research and operational activities. In line with the University's strategic framework, we expect all our staff to embed sustainability into their working practices and support the University's objective to reach net zero carbon by 2050.

Apply today to invest in your career with University of Derby.

How to apply

You can apply by submitting an online application. Once you have signed in or registered with us you will be able to begin your application. If you are creating an account for the first time, please ensure you provide an email address that you access regularly as this will be our main means of contacting you regarding your application.

The University reserves the right to close this vacancy early if we receive a high volume of applications. We encourage you to submit your application as soon as possible to avoid disappointment.

If you require any assistance, including the provision of any documentation in an alternative format, please contact the Recruitment team at [email protected].

Please note all applications must be submitted online by Midnight GMT on the closing date of the vacancy.

Apply Now

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direct response manager jobs in kilburn, dby

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Job details

Essential Criteria

Qualifications

Experience

Skills, knowledge and abilities

Business Requirements

Desirable Criteria

Qualifications

Experience

Skills, knowledge and abilities

Business Requirements

Visa Sponsorship Eligibility

DBS check

Equity, diversity and inclusion

Environmental Sustainability

How to apply