Retention manager Work, Jobs in King's Cross (with Salaries)

Regional Business Manager
Banning Dental Group —London
- Up to £60,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Employee discount
Quick apply
8d
Deputy Account Director
Chartwells —London
- £70,000 a year
- Hospitality
- Project management
- Continuous improvement
- Employee discount
6d
Membership Relations Manager
LEREI —Knightsbridge
- £35,000 - £40,000 a year
- Part-time
- Hospitality
- Administrative experience
- Organisational skills
Quick apply
3d
Aftersales Manager
Marco Limited —Edenbridge
- £35,000 - £38,000 a year
- Full-time
- ERP systems
- Analysis skills
- Project management
- Free parking
- Annual leave
Quick apply
5d
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Client Retention Manager
Dow Jones —London
- Google Suite
- Data analysis skills
- Analysis skills
Property Manager Canary Wharf
Dexters —London
- Monday to Friday
- Communication skills
- Employee discount
Quick apply
Customer Service Manager
Restore PLC —London
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
UK National Swim Manager
Virgin Active —London
- Full-time
- Communication skills
- Teaching
- Annual leave
- Employee discount
Area Manager
Jewells —London
- Full-time
- Hybrid work
- Management
13d
General Manager
ABM —London
- Full-time
- Leadership
- Communication skills
6d
Assistant General Manager
Zest Leisure Group —London
- £42,000 - £48,500 a year
- Weekend availability
- Management
- Sales
- In-person
- Employee assistance programme
- Referral programme
Restaurant Manager
Pastaio —Soho
- £34,000 - £37,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Store discount
- Employee discount
Quick apply
Venue Operations Manager
The Conduit Club —London
- £45,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
4h
UK Family Activities Manager
Virgin Active —London
- Full-time
- Communication skills
- Annual leave
- Employee discount
Retention Account Manager, SMB
Block —London
- Sales
- Analysis skills
- Organisational skills
Quick apply
Senior MAU & Retention Manager (EMEA)
Adobe —London
- Full-time
- SQL
- Analysis skills
- Product management
6d
Account Manager
Precor, Incorporated —London
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
Customer Retention Manager
Hackstons —London
- Up to £50,000 a year
- Full-time
- Organisational skills
- Financial services
- Communication skills
- Employee discount
Operations Manager
CH&CO —Chertsey
- £67,000 a year
- Contracts
- School
- Employee discount

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Regional Business Manager

Banning Dental Group -
London

Quick apply

Job details

Permanent | Full-time
Up to £60,000 a year
8 days ago

Benefits

Company pension
Employee discount

Qualifications

Management
Supervising experience
Bachelor's degree
Leadership

Full job description

Job Title: Regional Business Manager

Job Type: Full-Time, Permanent

Location: Multi-site – designated region across Banning Dental clinics

Reports to: Operations Manager/Director

Overview of the Role

The Regional Manager role is a pivotal leadership position, introduced as part of Banning Dental Group’s strategic growth and commitment to operational excellence. This role exists to drive commercial performance, ensure consistent delivery of company standards, and provide inspirational leadership to a designated group of clinics. You will be responsible for the overall operational and financial performance of your region, directly managing Practice Managers and supporting their teams to achieve success. This includes ensuring compliance, maximising patient experience, and delivering on revenue targets. This is a highly visible role for a commercially astute leader who thrives in a fast-paced, multi-site environment, combining strategic thinking with hands-on operational delivery.

Key Responsibilities

Leadership & People Management

· Lead and line manage Practice Managers across your region.

· Conduct regular 1:1s, performance reviews, and tailored development plans.

· Set clear expectations, ensuring PMs are empowered and accountable.

· Support the recruitment, onboarding, and retention of high-calibre clinic teams.

· Promote Banning’s leadership culture, values, and behaviours at all times.

Operational Excellence

· Ensure all clinics operate in full compliance with CQC, clinical governance, and company SOPs.

· Conduct operational audits, implementing action plans to address issues.

· Monitor risk areas and address underperformance swiftly and constructively.

· Drive consistency in service delivery across all clinics.

Commercial & Financial Management

Ability to draft bespoke business plans for the clinics and implement them effectively to achieve strategic and financial objectives.

· Take full responsibility for regional revenue performance.

· Work with PMs to set, monitor, and achieve financial targets.

· Improve diary utilisation, patient flow, and conversion rates.

· Oversee budget management, cost control, and debt reduction.

· Implement forward-booking strategies to strengthen retention and reduce lapsed patient numbers.

Performance & Accountability

· Ensure PMs use MPC, trackers, and dashboards to monitor KPIs in real time.

· Lead monthly business reviews with each clinic to discuss performance, risks, and opportunities.

· Drive a culture where PMs actively manage their metrics, not just report them.

Cross-Functional Collaboration

· Work closely with clinical leads to enhance clinician performance and patient outcomes.

· Partner with marketing, HR, finance, and operations to deliver joined-up business plans.

· Support company-wide initiatives and the launch of new services.

Business Continuity & Support

· Provide senior operational cover in clinics when required, including during absences or high-demand periods.

· Lead from the front to protect patient experience and service standards.

What We’re Looking For

· Proven experience in multi-site leadership within dental, healthcare, or another regulated service sector.

· Commercially focused with a track record of driving revenue and operational efficiency.

· Strong compliance and governance knowledge with the ability to manage risk.

· Exceptional interpersonal skills – able to challenge, coach, and inspire teams.

· Highly organised, data-driven, and confident using business performance systems.

· Resilient and adaptable in a fast-paced, growing organisation.

Benefits

· Competitive salary with performance-linked incentives.

· Company pension scheme.

· Employee discounts on treatments.

· Professional development and career progression opportunities.

· Supportive leadership and collaborative culture.

· Opportunity to influence and shape regional business performance.

Job Types: Full-time, Permanent

Pay: Up to £60,000.00 per year

Benefits:

Company pension

Work Location: In person

Quick apply

Refine Your Search

retention manager jobs in king's cross

Regional Business Manager

Deputy Account Director

Membership Relations Manager

Aftersales Manager

Client Engagement Manager

Client Retention Manager

Property Manager Canary Wharf

Customer Service Manager

UK National Swim Manager

Area Manager

General Manager

Assistant General Manager

Restaurant Manager

Venue Operations Manager

UK Family Activities Manager

Retention Account Manager, SMB

Senior MAU & Retention Manager (EMEA)

Account Manager

Customer Retention Manager

Operations Manager

I want to receive the latest job alerts for retention manager in king's cross

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