Operations lead Work, Jobs in Kings Hill, Ken (with Salaries)

Platform Operations Lead
AXA UK —Royal Tunbridge Wells
- £55,000 - £57,000 a year
- Salesforce
- Analysis skills
- IT
- Annual leave
5d
Platform Operations Lead
AXA —Royal Tunbridge Wells
- £55,000 - £57,000 a year
- Salesforce
- Analysis skills
- IT
5d
Senior Power Platform Operations Lead
NEST —London
- £50,000 a year
- Hybrid work
- Azure
- SharePoint
- AI
9d
Lead Application Operations Engineer (ITSM)
OFGEM —London
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Presentation skills
- APIs
- IT
- Annual leave
- Flexible schedule
Ashford Planning Team Leader
Givaudan —Ashford
- Management
- Engineering
- English
- Profit sharing
Warehouse & Operations Lead (Full Time)
Light Style London Ltd —Croydon
- Full-time
- Microsoft Office
- First Aid Certification
- Driving
Quick apply
5d
Operations Automation Lead Senior Associate
JPMorganChase —London
- Full-time
- Microsoft Office
- SQL
- Communication skills
20h
Manufacturing Project Lead
Leonardo UK Ltd —Basildon
- £53,269 - £64,500 a year
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Communication skills
- Flexible schedule
- Referral programme
DESIGN MANAGEMENT OPERATIONS LEAD - MEP
Laing O'Rourke —Dartford
- IT
Yard Operations Team Leader
RB Global —Canvey Island
- £30,000 - £32,000 a year
- Day shift
- Driving
- Leadership
- Free parking
- Employee discount
Quick apply
10d
Securities Services Operations - Governance and Programs Lead
JPMorganChase —London
- Full-time
- Microsoft Excel
- Data analysis skills
- Master's degree
Brand Operations Lead - Executive Director
JPMorganChase —London
- Full-time
- Financial services
- AI
- Leadership
2d
Global Real Estate Support Planning Lead (UK based)
JAA-Jones Lang LaSalle Limited —London
- Full-time
- SQL
- Analysis skills
- Project management
Quick apply
Technical Director, Capture Management Lead - Water
AECOM —Croydon
- Full-time
- Hybrid work
- Sales
- Travel
- Leadership
Product Design Lead - Vice President
JPMorganChase —London
- Full-time
- Bachelor's degree
- JavaScript
- AI
Lead, Vertical AI Products
IFS —London
- Full-time
- Hybrid work
- Communication skills
Quick apply
1d
Alpha Complex Instruments Product Lead, Vice President
State Street —London
- Full-time
- Master's degree
- SQL
- Machine learning
Alpha Digital Collateral Management Product Lead - Vice President
State Street —London
- Full-time
- PMP
- Analysis skills
- Project management
Software Ops / Product Implementation Lead
Boost inc —London
- Project management
Quick apply
County Quality Assurance Lead (Kent)
St John Ambulance —Maidstone

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Platform Operations Lead

AXA UK -
Royal Tunbridge Wells

Apply Now

Job details

£55,000 - £57,000 a year
5 days ago

Benefits

Annual leave
Paid volunteer time

Qualifications

Salesforce
Analysis skills
ITIL
IT
SaaS

Full job description

About AXA:

AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.

AXA UK Support Functions look after our three customer-facing business units, providing the infrastructure and expertise to make sure we can be there for our customers.

Job overview:

We have a new opportunity for a Platform Operations Lead to join us, ensuring the stability, performance and effective delivery of platform services. This role is focused on service management, operational coordination and stakeholder alignment acting as a deputy to the Platform Operations Manager.

Key responsibilities:

Support day-to-day operations to ensure platform stability and performance
Lead incident, problem, and change management coordination
Act as incident lead during major outages, ensuring structured response and communication
Lead the operational onboarding of new services, features, and capabilities into BAU
Ensure all services meet operational readiness criteria (documentation, monitoring, support model, SLAs)
Drive initiatives to improve operational efficiency, reduce manual effort, and implement sustainable solutions
Act as a stand-in for the Operations Manager, ensuring continuity of operations
Represent operations in governance forums and stakeholder discussions
Track service performance (e.g., incidents, recurring issues, service stability, tracking consumption-based items)
Ensure that comprehensive documentation and knowledge management artefacts (playbooks, runbooks) are in place and kept up to date

Work arrangements:

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

Your skills & experience:

Proven experience in IT service Management, Service Operations, or Platform Operations
Experience managing incident, problem, change and major incident processes in a production environment
Ability to work with third party suppliers and managed service providers
Proficiency coordinating operational readiness and service transition for new platform capabilities
Strong knowledge of ITIL service management practices e.g. Incident, Problem, Change, Major Incident and Service Transition)
Expertise in leading stakeholder management across business and technology teams
Strong troubleshooting, analytical and documentation skills
Experience supporting enterprise SaaS platforms with Salesforce experience highly desirable

How to apply:

To apply, click on the ‘apply now’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to [email protected].

#LI-Hybrid

Your benefits

Pay & Bonus

Annual pay review and performance-based bonus.

Private Medical Cover

Employer funded scheme available to all colleagues.

Annual Leave

25 to 28 days of holiday per year, plus bank holidays.

Wellbeing Initiatives

A wide range of services to support your physical, mental, and financial wellbeing.

Volunteering Leave

Three paid volunteering days (21 hours) per year.

Paid parental & carer's leave

26 weeks' maternity leave and 8 weeks' co-parent leave. 5 days' carer's leave for planned activities and unexpected emergencies.

Apply Now

Refine Your Search

operations lead jobs in kings hill, ken

Platform Operations Lead

Platform Operations Lead

Senior Power Platform Operations Lead

Lead Application Operations Engineer (ITSM)

Ashford Planning Team Leader

Warehouse & Operations Lead (Full Time)

Operations Automation Lead Senior Associate

Manufacturing Project Lead

DESIGN MANAGEMENT OPERATIONS LEAD - MEP

Yard Operations Team Leader

Securities Services Operations - Governance and Programs Lead

Brand Operations Lead - Executive Director

Global Real Estate Support Planning Lead (UK based)

Technical Director, Capture Management Lead - Water

Product Design Lead - Vice President

Lead, Vertical AI Products

Alpha Complex Instruments Product Lead, Vice President

Alpha Digital Collateral Management Product Lead - Vice President

Software Ops / Product Implementation Lead

County Quality Assurance Lead (Kent)

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