Communications officer Work, Jobs in Kings Worthy (with Salaries)

Complaints Officer
BRC Jobs —Eastleigh
- £17.00 - £22.13 an hour
- Call to connect
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Referral programme
Quick apply
Customer Service Officer
BRC Jobs —Eastleigh
- £15.27 - £19.84 an hour
- Full-time
- Data entry
- Organisational skills
- Communication skills
- Referral programme
Quick apply
Security - Security Officer
BidvestNoonan —Winchester
- £13.50 an hour
- Full-time
- Computer literacy
- Front desk
- Computer skills
Quick apply
Exchequer Officer
HAVANT BOROUGH COUNCIL —Havant
- £29,540 - £32,597 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Free parking
Facilities Assistant
Hampshire County Council —Winchester
- £24,796 - £25,128 a year
- Customer service
- Communication skills
4h
UKVI Compliance Officer
Hartford Care —Basingstoke
- £40,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- In-person
- Free parking
Quick apply
6d
Prisoner Custody Officer
Serco Plc —Winchester
- £24,596 - £27,180 a year
- Full-time
- Conflict management
- Communication skills
- Paid training
- Employee assistance programme
Operational Support Officer
HM Courts and Tribunals Service —Basingstoke
- £25,582 a year
- Part-time
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
7h
Business Support Officer
UK Health Security Agency —Porton Down
- £28,547 - £33,196 a year
- Part-time
- Microsoft Outlook
- Administrative experience
- Presentation skills
9d
Customer Service Advisor Portsmouth
HM Revenue and Customs —Portsmouth
- £28,016 a year
- Part-time
- Hybrid work
- Basic maths
- No experience needed
- English
- Annual leave
- Work from home
13d
202608: Prison Officer - HMP Winchester
Ministry of Justice —Winchester
- £30,001 - £40,000 a year
- Part-time
- Presentation skills
- Communication skills
- Annual leave
7d
Area Retail Manager (Portsmouth to Brighton, West Sussex)
Motor Fuel Group —Portsmouth
- £38,000 - £42,000 a year
- Full-time
- Sales
- Merchandising
- Contracts
Quick apply
Visitor Services Officer
West Berkshire Council —Newbury
- £28,142 - £32,061 a year
- Weekend availability
- English
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
10d
Junior Compliance Officer
InfoSum —Basingstoke
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
Fraud Investigator
South Western Railway —Southampton
- Full-time
- Communication skills
- Employee discount
6d
POD Administrator
Hampshire and Isle of Wight ICB —Eastleigh
- £28,392 - £31,157 a year
- Full-time
- Human resources
- Recruiting
- Employee discount
- Sick pay
9d
Housing and Welfare Officer
Wessmaps Housing Trust —Southampton
- From £28,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- English
Quick apply
9d
Place Partnership Support Officer
HAVANT BOROUGH COUNCIL —Havant
- £27,254 - £29,064 a year
- Full-time
- Hybrid work
- Free parking
Training Officer
Tylney Hall Hotel —Hook
- Part-time
- Hospitality
- Hotel
- Training & development
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Basingstoke
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
5h

I want to receive the latest job alerts for communications officer in kings worthy

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

communications officer jobs near kings worthy

Complaints Officer

BRC Jobs
Eastleigh

Quick apply

Job details

Fixed term contract
£17.00 - £22.13 an hour

Benefits

Referral programme

Qualifications

Microsoft Word
Microsoft Outlook
Stakeholder collaboration
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Complaint handling
Organisational skills
Customer interaction
Communication skills

Full job description

Job Title: Complaints Officer
Type: Temporary 3 months
Location: Eastleigh
Salary: £17 - £22.13 per hour
Hours: 37 hours a week

BRC are working closely with a leading organisation to recruit a Complaint Officer to join their Customer Experience team. This is an excellent opportunity for someone with strong customer service and complaint handling experience who enjoys investigating issues, resolving problems, and improving the customer journey.

As a Complaint Officer, you will manage customer complaints from initial contact through to resolution, ensuring each case is investigated fairly, thoroughly, and within agreed timescales. You will work collaboratively with internal teams and external stakeholders to deliver excellent customer outcomes while identifying opportunities for service improvement.

Duties

Act as the first point of contact for customers throughout the complaints process.
Investigate complaints thoroughly, gathering evidence and assessing each case on its individual merits.
Communicate complaint outcomes clearly, both verbally and in writing.
Build positive working relationships with internal departments and external stakeholders, including the Housing Ombudsman, contractors and local councillors.
Provide feedback to colleagues and managers where learning opportunities are identified.
Identify trends in complaints and recommend improvements to systems, policies, processes and training.
Ensure all complaints are managed professionally and within agreed service standards.

Requirements

Previous experience in a complaints handling or customer service role.
Excellent written and verbal communication skills with strong attention to detail.
Ability to investigate complex issues, analyse information and make fair, balanced decisions.
A customer-focused approach with excellent empathy and interpersonal skills.
Strong organisational skills with the ability to manage a busy workload and meet deadlines.
Good working knowledge of Microsoft Office, including Outlook, Word and Excel.
Ability to work independently while building effective relationships across the organisation.

For more information, please call Meg Smith on 02920 231000 or 01179 239100.

To apply, please submit your CV outlining your relevant experience and qualifications.

We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications, however, due to high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply, contact us for details.

Quick apply

Refine Your Search

communications officer jobs in kings worthy

Complaints Officer

Customer Service Officer

Security - Security Officer

Exchequer Officer

Facilities Assistant

UKVI Compliance Officer

Prisoner Custody Officer

Operational Support Officer

Business Support Officer

Customer Service Advisor Portsmouth

202608: Prison Officer - HMP Winchester

Area Retail Manager (Portsmouth to Brighton, West Sussex)

Visitor Services Officer

Junior Compliance Officer

Fraud Investigator

POD Administrator

Housing and Welfare Officer

Place Partnership Support Officer

Training Officer

Operational Support Officer

I want to receive the latest job alerts for communications officer in kings worthy

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected