Agency manager Work, Jobs in Kingstanding, Wmd (with Salaries)

Customer Delivery Manager
Walsall Council —Walsall
- £55,662 - £59,490 a year
- Full-time
- Customer service
- Team management
- Communication skills
- Flexitime
3d
Offender Management Unit - Case Administrator
Serco Plc —Uttoxeter
- £26,510 a year
- Full-time
- Microsoft Word
- Communication skills
- Office experience
- Employee assistance programme
- Employee discount
Offender Management Officer
West Midlands Police —Birmingham
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Team Leader
SUEZ —Walsall
- £14.25 an hour
- Full-time
- Supervising experience
- Team management
- Leadership
14d
Head of Project Management Office (PMO)
Converge Technology Solutions —Stafford
- £75,000 - £78,250 a year
- Full-time
- Hybrid work
- No degree
- Leadership
- Communication skills
Assistant Team Manager
Walsall Council —Walsall
- £51,356 - £54,495 a year
- Full-time
- Hybrid work
- English
- Team management
- Annual leave
- Flexitime
Project Manager
Walsall Council —Walsall
- £47,181 - £50,269 a year
- Full-time
- English
- Flexitime
14d
Resident Experience and Resolution Officer
Tamworth Borough Council —Tamworth
- £31,022 - £33,699 a year
- Full-time
- Hybrid work
- English
- Communication skills
Strategic Foodbank & Community Hub Manager
Arden Foodbank —Alcester
- £16,000 - £17,500 a year
- Part-time
- Writing skills
- Computer skills
- In-person
Quick apply
UK - Day Operations Team Leader, Walsall
Encyclis —Birmingham
- Full-time
- In-person
MSP Implementation & Service Delivery Manager
Busy Bees —Burntwood
- Up to £50,000 a year
- Full-time
- Recruiting
UK - Shift Team Leader, Walsall ERF
Encyclis —Birmingham
- Full-time
- Schematics
- Computer literacy
- English
Public Relations Account Manager
Stone Junction Ltd —Stafford
- £32,000 - £37,000 a year
- Full-time
- Hybrid work
- Writing skills
- Business development
- Travel
- Annual leave
- Flexitime
Quick apply
Administrator
Priory —Oldbury
- £13.45 an hour
- Part-time
- Customer service
- Administrative experience
- Recruiting
- Free parking
- Referral programme
Quick apply
Network Planning Manager
EMR Group —Wednesbury
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
Quick apply
Team Leader
Card Factory —Walsall
- £13 an hour
- Customer service
- Leadership
14d
Recruitment & Marketing Manager Black Country Fostering Hub
Walsall Council —Walsall
- £51,356 - £54,495 a year
- Full-time
- English
- Recruiting
- Analytics
- Flexitime
9d
Operations Manager
DSV —Swadlincote
- Full-time
- Continuous improvement
- Recruiting
- Annual leave
- Employee discount
Assistant Manager - Sutton Coldfield (Broads Travel)
Hays Travel —Sutton Coldfield
- Full-time
- Training & development
- Time management
- Annual leave
- Employee discount
14d
Digital Account Director
Yell Ltd —Stafford
- £51,000 a year
- Full-time
- Remote
- Business development
- Training & development
- Employee assistance programme
- Life insurance
Quick apply

I want to receive the latest job alerts for agency manager in kingstanding, wmd

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Delivery Manager

Walsall Council -
Walsall

Apply Now

Job details

Full-time
£55,662 - £59,490 a year
3 days ago

Benefits

Flexitime
Company pension

Qualifications

Customer service
Stakeholder liaison
Team management
Communication skills

Full job description

Customer Delivery Manager - Ref: EE08026
G12: £55,662 - £59,490 per annum.

Customer Experience Centre at Walsall Council

Are you an experienced leader with a passion for customer service, operational excellence and service improvement? Walsall Council is looking for a dynamic Customer Delivery Manager to help shape and lead the future of our Customer Experience Centre.

This is a key management role responsible for overseeing frontline customer services, driving performance, championing innovation and ensuring residents receive an outstanding customer experience. You will lead a number of service teams, including Corporate Complaints, Members' Enquiries, Council Tax, and Clean & Green, supporting Team Leaders and staff to deliver high-quality, customer-focused outcomes.

At Walsall Council, we're committed to putting residents at the heart of everything we do. If you're ready to lead high-performing teams, drive innovation and make a real difference to the people of Walsall, we'd love to hear from you.

Join us and help set the standard for exceptional customer service.

What you'll do:

Lead and inspire multiple customer-facing teams to deliver excellent services.
Manage and develop a number of Team Leaders and their staff.
Drive performance, continuous improvement and customer satisfaction.
Use customer insight to identify opportunities to improve services and customer journeys.
Manage operational performance, complaints oversight and service delivery standards.

What we're looking for:

A proven people leader with experience managing operational teams.
Strong communication, coaching and stakeholder management skills.
Experience delivering service improvement and managing change.
A passion for customer experience and achieving positive outcomes for residents.

Join us and help set the standard for exceptional customer service.

View Job Description and Employee Specification

Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information.

We kindly request that recruitment agencies do not contact us regarding this job vacancy. We are not accepting agency applications or referrals at this time.

At Walsall Council, we appreciate that AI can be a useful tool for ideas or guidance. However, we encourage you to make sure your application reflects your own voice and experiences. Over-reliance on AI can make responses feel less personal, and we really want to understand what makes you unique. Your experiences, skills, and perspective are what set you apart, so please ensure your application as a whole – particularly your ‘Supporting Information’ – reflects your own voice.

Closing Date: 25th September 2026

Please note: This post may be closed earlier than the published closing date should we receive a large number of applications.

Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits . Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.

We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application.

Living in Walsall

Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.

Walsall Council is committed to Safer Recruitment.

To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.

Social Work Matters - Children's Social Worker Recruitment

Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker.

Apply Now

Refine Your Search

agency manager jobs in kingstanding, wmd

Customer Delivery Manager

Offender Management Unit - Case Administrator

Offender Management Officer

Team Leader

Head of Project Management Office (PMO)

Assistant Team Manager

Project Manager

Resident Experience and Resolution Officer

Strategic Foodbank & Community Hub Manager

UK - Day Operations Team Leader, Walsall

MSP Implementation & Service Delivery Manager

UK - Shift Team Leader, Walsall ERF

Public Relations Account Manager

Administrator

Network Planning Manager

Team Leader

Recruitment & Marketing Manager Black Country Fostering Hub

Operations Manager

Assistant Manager - Sutton Coldfield (Broads Travel)

Digital Account Director

I want to receive the latest job alerts for agency manager in kingstanding, wmd

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected