Customer service team lead Work, Jobs in Kingstanding, Wmd (with Salaries)

Customer Services Team Leader
Wyre Forest District Council —Kidderminster
- £38,760 - £41,343 a year
- Monday to Friday
- Team management
5d
Customer Service Team Leader
Cromwell —Dudley
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Lead Online Manager
Sainsbury's —Sutton Coldfield
- From £36,250 a year
- Team management
- Training & development
- Retail management
- Employee discount
Team Leader
Card Factory —Walsall
- £13 an hour
- Customer service
- Leadership
14d
Admin Team Leader
Trifast —Walsall
- Full-time
- Continuous improvement
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Lead Customer Experience Manager
Sainsbury's —Wolverhampton
- From £36,250 a year
- Team management
- Retail management
- Leadership
- Employee discount
13d
Visual Merchandising Lead
Bravissimo —Warwick
- £30,000 a year
- Hybrid work
- Microsoft Powerpoint
- Communication skills
- Free parking
- Employee discount
Quick apply
Team Leader – Aspire Lounge - Birmingham Airport
Swissport International AG —Birmingham
- Full-time
- Customer service
- Computer literacy
- Supervising experience
- Free parking
- Employee assistance programme
4d
VM Team Manager
Matalan —Bilston
- Full-time
- Planograms
- Organisational skills
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
3d
practice Lead/ Receptionist
Highfield Dental Clinic —Birmingham
- £32,000.00 - £35,977.33 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Service Administrator EA5 - Data & Comms Lead (23418)
Barnardo's —Wednesbury
- £27,554 a year
- Management
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Lead, Experience
Canada Goose EU B.V. UK Branch —Birmingham
- Sales
- Customer service
- Bachelor's degree
Quick apply
Helpdesk Team Leader
Emcor —Nechells
- £34,280 a year
- Overtime
- Computer literacy
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Customer and Sales Support Team Leader
The Keystone Group UK —Swadlincote
- Full-time
- CRM software
- Supervising experience
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
14d
Lead Service Transition Manager
Department for Transport —Birmingham
- £57,515 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee assistance programme
9d
L'Oréal Luxe Multi-Brand Team Manager, House of Fraser Sutton (29 Hours)
l'Oréal —Sutton Coldfield
- Part-time
- Customer service
- Bachelor's degree
- Team management
- Annual leave
- Referral programme
Quick apply
4d
Team Coordinator/Team Lead - Tenant Find
Dwelly —Birmingham
- Travel
- AI
- Leadership
- Annual leave
Product Team Leader
River Island —West Bromwich
- Part-time
- Customer service
- Retail management
- Communication skills
- Annual leave
- Employee discount
Quick apply
Team Leader - 30 hours pw
WHSmith Travel —Heath Town
- Part-time
- Customer service
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Admin Team Leader
Eurest —Solihull
- £14.36 an hour
- Full-time
- Customer service
- Cooking
- Supervising experience
7d

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Customer Services Team Leader

Wyre Forest District Council -
Kidderminster

Apply Now

Job details

£38,760 - £41,343 a year
5 days ago

Qualifications

Team management
Customer support
Customer interaction

Full job description

Job Introduction

This is an opportunity to lead a frontline team supporting residents through some of life's most challenging situations.

We're looking for someone who has built their career in a local authority or public sector customer service environment, understands the importance of delivering services that matter, and can confidently support customers with complex needs.

You'll lead and develop a team of Customer Service Advisors, supporting them to deliver an excellent service across a wide range of council services. You'll also act as an escalation point for complex enquiries and sensitive situations, using sound judgement, empathy and professionalism to achieve the best possible outcomes for customers.

This is an ideal opportunity for an experienced customer service leader who is confident supporting vulnerable people, enjoys developing others and wants to make a real difference in their local community. If you combine resilience, compassion, and strong people management skills, we'd love to hear from you.

This is a 37 hour post, office based, working Mon-Fri 9am-5pm but with the need to work outside normal office hours if necessary, including occasional evening meetings.

As part of your application you will be asked to provide a supporting statement. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Specific Knowledge and Skills section of the role profile.

The closing date for applications is 28th August 2026 , but we reserve the right to close applications early if we receive a high volume of suitable applications.

A provisional date for Interviews is Monday 7th September 2026

We understand you may use AI tools to help you prepare your application. While these tools can be helpful, please ensure everything you share about your experiences, skills, and qualifications is authentic and truly reflects you. Your genuine story and real achievements are what we're most interested in!

Wyre Forest District Council is an equal opportunities employer

Apply Now

Refine Your Search

customer service team lead jobs in kingstanding, wmd

Customer Services Team Leader

Customer Service Team Leader

Lead Online Manager

Team Leader

Admin Team Leader

Lead Customer Experience Manager

Visual Merchandising Lead

Team Leader – Aspire Lounge - Birmingham Airport

VM Team Manager

practice Lead/ Receptionist

Service Administrator EA5 - Data & Comms Lead (23418)

Lead, Experience

Helpdesk Team Leader

Customer and Sales Support Team Leader

Lead Service Transition Manager

L'Oréal Luxe Multi-Brand Team Manager, House of Fraser Sutton (29 Hours)

Team Coordinator/Team Lead - Tenant Find

Product Team Leader

Team Leader - 30 hours pw

Admin Team Leader

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