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Receptionist

Ardoe House Hotel -
Blairs

Quick apply

Job details

Zero hours contract
£12.71 an hour
14 days ago

Benefits

Cycle to work scheme
Discounted or free food
Company pension
Tech scheme
Discounted gym membership
Employee assistance programme
Employee discount

Qualifications

Guest check-in and check-out
Guest relations
Front desk
Cash handling
Hotel front office operations

Full job description

Receptionist

Ardoe House Hotel

Contract: Zero Hour
Salary: 12.71

Set within 30 acres of peaceful countryside just minutes from the heart of Aberdeen, Ardoe House Hotel is a stunning 19th-century mansion offering timeless Scottish charm with a modern twist. Inspired by the royal residence at Balmoral, the hotel combines historic grandeur with contemporary comfort, creating a truly unique hospitality experience.

With 120 elegant bedrooms, award-winning dining, a cosy whisky bar, and a full-service spa and leisure club, Ardoe House is a sought-after destination for everything from luxury getaways and afternoon teas to business conferences and fairy-tale weddings. Our grand function rooms and landscaped gardens make us one of Aberdeenshire’s most picturesque event venues.

At Ardoe House Hotel, we pride ourselves on delivering authentic, warm Scottish hospitality in a professional and welcoming environment. Join our team and become part of a legacy where heritage meets heart—and every team member helps create exceptional experiences our guests remember.

We are seeking a friendly and professional Receptionist to be the first point of contact for our guests. You will provide excellent customer service, handle bookings, and assist with smooth check-in and check-out procedures.

Key Responsibilities:

Welcome guests warmly and professionally upon arrival
Manage check-in and check-out procedures efficiently and accurately
Handle guest reservations, cancellations, and modifications
Respond promptly to guest enquiries, requests, and complaints
Maintain up-to-date guest records and ensure data accuracy
Coordinate with housekeeping and maintenance for room readiness
Process payments and handle cash or credit transactions securely
Maintain a tidy and organized reception area
Adhere to hotel policies, health & safety, and data protection standards

Our Values

Transparency | We ensure clarity in communication so that there are no surprises
Ownership | We think and perform like owners
Driven | We have a constant desire for improvement
Investment in our People | We continuously invest in our people to ensure that they are the best that they can be

Benefits

Pension Scheme
Discounted Hotel Stays across our 7H Portfolio
Discounted Food and Beverage across our 7H Portfolio
Incremental Holiday Entitlement
Development Opportunities
Home tech scheme
Save as you Learn scheme
Cycle to work scheme
Employee Assistance Programme
One celebratory day per year off
Retail & Gym Discounts

Receptionist

Ardoe House Hotel

Zero Hour

12.71

Quick apply

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Ardoe House Hotel

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Receptionist

Ardoe House Hotel

Contract: Zero Hour Salary: 12.71

Receptionist

Ardoe House Hotel

Contract: Zero Hour
Salary: 12.71