Application support engineer Work, Jobs in Kirkby, Msy (with Salaries)

IT Service Desk Engineer
Infinium IT Ltd —Preston
- £25,875 - £28,000 a year
- Full-time
- Windows
- IT
- In-person
- Free parking
- Annual leave
Quick apply
IT Desktop Support Engineer
Allied Digital service —Liverpool
- £29,000 a year
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
7d
Remote Support Engineer – Night Shift
Schneider Electric —Warrington
- Full-time
- Engineering
- English
- Analysis skills
- Annual leave
Firmware Engineer - Zigbee Specialist
IMI Plc - Legacy Precision —Blackburn with Darwen
- Full-time
- Engineering
- C++
- Bachelor's degree
- Free parking
IT Support
CIS Worldwide Ltd —Chester
- £2,000 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
IT Support Engineer
GWA Group —Warrington
- Full-time
- Azure
- Windows
- Driving
Network DevOps Engineer
MBDA —Bolton
- Up to £55,000 a year
- Overtime
- Hybrid work
- DevOps
- No experience needed
- Computer networking
- Free parking
2d
DevOps Engineer
Barclays —Knutsford
- DevOps
- Java
- AWS
Deskside Support Engineer (Liverpool)
Investec —Liverpool
- Azure
- Microsoft Office
- Continuous improvement
AIR ERP Release and Deployment Engineer
BAE Systems —Warton
- From £51,772 a year
- ERP systems
12d
IT Engineer
EMS Healthcare —SALTNEY
- £27,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Microsoft Outlook
- Software troubleshooting
- Annual leave
Quick apply
8d
Service Transformation Dev Ops Engineer
MKSK Consulting —Blackpool
- Up to £600 a day
- Hybrid work
- Azure
- DevOps
- Mentoring
Senior Software Engineer - FTC
Public Library of Science —Liverpool
- £65,000 - £142,000 a year
- Remote
- Computer Science
- Bachelor's degree
- Machine learning
- Annual leave
PHP Software Engineer
Love2shop —Liverpool
- Full-time
- DevOps
- Java
- AWS
- Employee discount
Quick apply
Engineer Software and Controls
Alexander Dennis —Skelmersdale
- Full-time
- Hybrid work
- No degree
- Communication skills
Quick apply
Senior Software Engineer
PlayStation Global —Liverpool
- Hybrid work
- Computer Science
- Engineering
- Windows
Quick apply
Senior Salesforce Engineer
Love2shop —Liverpool
- Full-time
- Azure
- Salesforce
- Travel
- Employee discount
Quick apply
Senior Software Engineer (Cards)
Lloyds Banking Group —Chester
- £63,152 - £94,728 a year
- Full-time
- Hybrid work
- Azure
- Java
- AWS
Frontend Developer
The Granite Group —Liverpool
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Azure
- JavaScript
- Flexible schedule
Quick apply
Senior Front-End Developer
The Protein Works™ —Liverpool
- Full-time
- Azure
- Merchandising
- AWS
Quick apply

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IT Service Desk Engineer

Infinium IT Ltd -
Preston

Quick apply

Job details

Full-time
£25,875 - £28,000 a year

Benefits

Free parking
Annual leave

Qualifications

Microsoft Windows Server
Windows
IT support
IT
Communication skills
Active Directory
Help desk

Full job description

Role Details

Due to a truly exciting period of growth we are looking to recruit an enthusiastic and experienced Service Desk Agent, to join our team, based out of our Preston Head office

Location: Preston, Head Office

Salary: £25,875 - £28,000 (subject to experience)

Hours: 40 hours working 5 days out of 7

The Role:

We have an exciting opportunity for a Service Desk Agent to join our friendly and supportive Service Desk Team, and work within the core of our business. As the first point of contact with clients and customers you will provide a highly professional and responsive service to all callers. Dispatching calls and e-mails to engineers accurately within a timely manner whilst updating and amending information as changes occur.

A quote from a member of our Service Desk Team
“The team immediately made me feel welcome, it’s a friendly and supportive place to work, and since joining I have learnt so much. The role is challenging, with opportunities to learn new systems and technologies and progression routes within the company”.

The comprehensive package and benefits offered at Infinium includes.

Competitive salary from £25,875 up to £28,000
Competitive annual leave allowance with additional days accrued with length of service.
Extensive training and development opportunities with internal progression available.
Free home internet or Sim card, Wellbeing package including discounted gym, support towards optical and dental treatment and others, Paid Company Sick leave, Free parking, and regular team social events to name but a few.

As a Service Desk Agent your duties will include:

Provide excellent customer support responding to incidents & requests via telephone and the company ticketing system.
Create and handle service desk tickets through to escalation or resolution in line with SLAs and thresholds.
Telephony call workflow, ensuring calls are answered and routed efficiently.
Undertake scheduled daily tasks.
Check monitoring systems for incidents and warning, action or escalate as required.
Communicate to customers, the team and business when changes in process or customers occur.

To be successful in your application of Service Desk Agent you should be able to demonstrate:

Adaptive communication skills to best support customer needs
An ability to communicate clearly and effectively on multiple channels.
The Ability to work well as part of a team and build effective relationships.
Time and task management skills
An ability to liaise with technical experts.

Required skills, knowledge, experience and/or Qualifications include:

Good clear telephony manner – (Essential)
Use of incident or ticket management systems – (Essential)
Good written communication skills – (Essential)
Desktop IT knowledge – (Desirable)

Pay: £25,875.00-£28,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

application support engineer jobs in kirkby, msy

IT Service Desk Engineer

IT Desktop Support Engineer

Remote Support Engineer – Night Shift

Firmware Engineer - Zigbee Specialist

IT Support

IT Support Engineer

Network DevOps Engineer

DevOps Engineer

Deskside Support Engineer (Liverpool)

AIR ERP Release and Deployment Engineer

IT Engineer

Service Transformation Dev Ops Engineer

Senior Software Engineer - FTC

PHP Software Engineer

Engineer Software and Controls

Senior Software Engineer

Senior Salesforce Engineer

Senior Software Engineer (Cards)

Frontend Developer

Senior Front-End Developer

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