Housing officer Work, Jobs in Knowle, Bst (with Salaries)

Customer Feedback Officer
BRC Jobs —Bristol
- £30,015 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Complaints and Governance Officer
Brunelcare —Bristol
- £31,406.53 - £38,870.37 a year
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Application Support Officer (Revs and Bens)
Bristol City Council —Bristol
- £35,412 - £39,152 a year
- Weekend availability
- Hybrid work
- Tax experience
- Annual leave
- Flexitime
7d
Approved Premises - Probation Services Officer - Ashley House (Bristol)
HM Prison & Probation Service —Bristol
- £20,001 - £40,000 a year
- Weekend availability
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
4d
Estates & Sites Officer x2
Bristol City Council —Bristol
- £26,824 - £28,142 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Flexitime
13d
Estates & Sites Supervisor
Bristol City Council —Bristol
- £32,061 - £34,434 a year
- Full-time
- Microsoft Office
- Travel
- IT
- Annual leave
3d
Probation Services Officer - Worle (South West)
HM Prison & Probation Service —Weston-super-Mare
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
Policy Advisor
Ministry of Housing, Communities and Local Government —Bristol
- £44,004 a year
- Part-time
- English
- Presentation skills
- Communication skills
3h
Welfare Officer
Homes 4 All Ltd —Bristol
- £12.71 an hour
- Part-time
- Travel
- Communication skills
Quick apply
21h
University Guarantor Officer
University of Bath —Bath
- £31,236 - £37,694 a year
- Part-time
- Customer service
- University
- Communication skills
- Annual leave
- Employee discount
6d
Housing Advice and Prevention Officer
Newport City Council —Newport
- £30,000 - £34,434 a year
- Full-time
11d
Homeless Prevention Officer
North Somerset Council —North Somerset
- £35,412 - £38,220 a year
- Full-time
- Hybrid work
- Microsoft Office
- Annual leave
5d
Customer Services Officer
Wiltshire Council —Chippenham
- £27,254 - £28,598 a year
- Temporary
- Hybrid work
- IT
- Communication skills
- Negotiation
7d
Partnerships Officer
GreenSquareAccord —Chippenham
- £27,000 a year
- Travel
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Service Development Officer
Wiltshire Council —Semington
- £34,434 - £36,363 a year
- Full-time
- Hybrid work
Independent Living Scheme Officer
Bromford —South Gloucestershire
- £27,945 a year
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Employee assistance programme
- Sick pay
7d
Environmental Health Officer x 2
Newport City Council —Newport
- £30,000 - £46,142 a year
- Full-time
- Hybrid work
- Communication skills
- Negotiation
- Free parking
- Annual leave
11d
Revs and Bens Assessment Officer
Wiltshire Council —Trowbridge
- £31,537 - £33,699 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Employee discount
1d
Accommodation Officer (Housing)
Civic Recruitment Limited —Newport
- £20.49 an hour
- Temporary
- Customer service
- Administrative experience
- Travel
Quick apply
3d
Support Team Officer (Property Maintenance)
Curo —Bath
- £25,878 - £28,961 a year
- Full-time
- Hybrid work
- Maintenance
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply

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Customer Feedback Officer

BRC Jobs
Bristol

Quick apply

Job details

Full-time
£30,015 a year

Qualifications

Customer service
Microsoft Office
Administrative experience
IT
Communication skills

Full job description

Job Title: Customer Service Officer
Type: FTC until the end of January 2027
Location: Bristol
Salary: FTE is £30,015
Hours: 21 hours a week

BRC are working closely with a housing association seeking a Customer Service Officer to join their Customer Service team on a temporary basis.

This role involves acting as the first point of contact for customer enquiries, delivering an end-to-end customer service experience across multiple communication channels including telephone, email, social media and face-to-face interactions.
Duties:

Deliver professional and customer-focused service in line with organisational values and objectives.
Respond to customer enquiries relating to repairs, housing management, tenancy management, estate management and rent accounts.
Diagnose and raise repair requests, ensuring correct priorities and instructions are issued.
Liaise with colleagues and contractors to resolve customer queries effectively.
Handle difficult or sensitive situations calmly and professionally.
Escalate safeguarding concerns and complex issues where appropriate.
Maintain accurate records and update systems with customer information and service requests.
Support performance targets including call quality and customer satisfaction measures.
Handle confidential and sensitive information in line with GDPR requirements.

Requirements:

Previous experience working in a customer-focused environment.
Strong communication and administrative skills.
Experience dealing with customers in challenging or stressful situations.
Ability to manage multiple tasks and prioritise workload effectively.
Good IT skills including Microsoft Office packages.
Ability to remain calm under pressure and provide effective problem solving.
Knowledge of GDPR and handling sensitive information.
Experience within social housing or repairs services is desirable.

Benefits:

Opportunity to work within a supportive and collaborative team
Training and development opportunities
Varied and rewarding workload
Inclusive working environment

For more information, please call Meg Smith on 02920 231000 or 01179 239100.
To apply, please submit your CV outlining your relevant experience and qualifications.
We will be reviewing applications on an ongoing basis until the position is filled.

Quick apply

Refine Your Search

housing officer jobs in knowle, bst

Customer Feedback Officer

Complaints and Governance Officer

Application Support Officer (Revs and Bens)

Approved Premises - Probation Services Officer - Ashley House (Bristol)

Estates & Sites Officer x2

Estates & Sites Supervisor

Probation Services Officer - Worle (South West)

Policy Advisor

Welfare Officer

University Guarantor Officer

Housing Advice and Prevention Officer

Homeless Prevention Officer

Customer Services Officer

Partnerships Officer

Service Development Officer

Independent Living Scheme Officer

Environmental Health Officer x 2

Revs and Bens Assessment Officer

Accommodation Officer (Housing)

Support Team Officer (Property Maintenance)

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