Claims coordinator Work, Jobs in Lackenby, Nyk (with Salaries)

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- £27,500 a year
- Full-time
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Housing Management Coordinator

HomeGroup -
Hartlepool

Apply Now

Job details

Permanent | Full-time
£27,500 a year
3 days ago

Benefits

Company pension
Employee discount
Life insurance

Qualifications

Tenant engagement
Tenancy sustainment support
Residential lettings
Rent arrears recovery in social housing
Property management
Social housing management

Full job description

About the role

Salary £27,500 per annum and great benefits including Health Cash Plan

Home, a place where you belong
This is a great opportunity to join our team. As our Housing and Property Lead, you’ll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation!

What you'll do

Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.
Help our customers with housing benefit claims, making sure that these are received on their rent account.
Where there is a need, you’ll also issue and sign warning letters and notices which may lead to attending court.
Getting rooms ready for the next customers who needs our help and for maximum occupancy, you’ll turn around vacant or void rooms / bed spaces / properties within set timescales.
Ensuring we are health and safety compliant and that maintenance standards are met.

Why join us
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top Great Places to Work! We can’t offer a CoS for this role.

You have

Experience in managing a housing caseload and handle landlord and housing management duties
Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
Able to take on a lead role within the team, offering guidance and support to your colleagues
The ability to work on your own initiative, positively influencing people from all different backgrounds.
A “can do” positive attitude, you’re proactive and well organised, and able to work on your initiative.
Confident working collaboratively with colleagues in other parts of the business as well as with external partners

The practical bits

You'll work Monday-Friday, 9am-5pm.
Based in Hartlepool, you'll spend time travelling around our properties in the local area, supporting customers who have low to medium needs with tenancy based support.
Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,
To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
You’ll need an Enhanced DBS check done and we pay for that.

Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

What’s in it for you?

34 days leave, rising to 39 (including bank hols and a “me day” to use for whatever you fancy) 800+ discounts on shops, holidays, days out, tech and more
Instant pay access with Stream
Matching pension contribution (up to 7% and life insurance of 3x basic salary)
Top 20 in the UK for Wellbeing

Finally
For reasonable adjustments email [email protected]. Roles can close early, so don’t delay applying. If you can’t see the Job Description at the top of this page, click APPLY to view it on our pages and find out more about us.

Apply Now

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