Soft services manager Work, Jobs in Lacock, Wil (with Salaries)

Soft Services Manager
Pinnacle Group —Swindon
- £45,000 - £48,000 a year
- Analysis skills
- Continuous improvement
- Budgeting
- Annual leave
- Employee assistance programme
Quick apply
Facilities (Soft Services) Manager
Chemring Countermeasures —Salisbury
- £45,800 - £53,900 a year
- Full-time
- Team management
- Organisational skills
12d
Soft FM Assurance Manager
Landmarc Support Services —Salisbury
- £65,000 - £69,000 a year
- Continuous improvement
- Communication skills
- Paid training
Regional Workplace Services Manager (South)
Government Property Agency —Bristol
- £68,568 - £74,147 a year
- Full-time
- Presentation skills
Facilities Coordinator (Soft Services)
NCC —Bristol
- £21,640 - £27,851 a year
- University
Marketing Manager
Tractor Ted —Frome
- £40,000 - £45,000 a year
- Full-time
- In-person
- Employee discount
Quick apply
5d
Regional Operations Manager
SBFM —Swindon
- £35,000 a year
- Weekend availability
- Computer literacy
- Microsoft Office
- Business development
4d
Facilities Coordinator
Callen-Lenz —Salisbury
- £35,000 - £40,000 a year
- Hybrid work
- Travel
- Organisational skills
- Communication skills
- Annual leave
2d
Deputy Manager
Tenpin —Bristol
- £34,875 a year
- Full-time
- Customer service
- Team management
- Employee assistance programme
Quick apply
3d
Health, Safety and Environmental Officer
AB Dynamics —Bradford-on-Avon
- Microsoft Word
- Computer literacy
- Travel
- Annual leave
- Employee assistance programme
Quick apply
2d
Service Delivery Manager
Airbus Protect Limited —Filton
- Full-time
- Hybrid work
- Google Suite
- Continuous improvement
- Contracts
- Profit sharing
Route Facilities Manager
Network Rail —Bristol
- £35,582 - £43,400 a year
- Full-time
- Communication skills
- Negotiation
- Employee discount
Facilities Assistant
JLL —Bristol
- Front desk
Assistant Hotel Manager
TravelodgeHotels —Bristol
- £29,000 a year
- Full-time
- Bar
- Customer service
- Hotel
- Annual leave
- Employee discount
Quick apply
9d
Senior Client Experience Manager / Senior Account Manager
WestSpring IT —Bristol
- £35,000 - £40,000 a year
- Full-time
- Business development
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Senior Information Manager
AECOM —Bristol
- Hybrid work
- Engineering
- Bachelor's degree
- No degree
Facilities Assistant
NAB-Jones Lang LaSalle Services —Bristol
- Full-time
- Front desk
- In-person
Quick apply
Bar Supervisor/Manager
Queenshilling —Bristol
- £14 - £16 an hour
- Weekend availability
- Bar
- Team management
- Cleaning
Quick apply
5d
Manager/ Associate Director, Financial Advisory
Teneo —Bristol
- Microsoft Powerpoint
- Business development
- Quality control
Management Consultant
Mott MacDonald —Bristol
- Full-time
- Hybrid work
- Business development
- Project management
- No degree
- Employee discount

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Soft Services Manager

Pinnacle Group -
Swindon

Quick apply

Job details

£45,000 - £48,000 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Contract management
Client engagement
Stakeholder liaison
Facilities management
Performance management
Health and safety inspection
Profit & loss
Analysis skills
Continuous improvement
Budgeting
Financial management
Safety compliance inspections
Team motivation leadership
Rota coordination

Full job description

Job Introduction

Pinnacle Group are looking for an experienced Soft Services Manager to join our Total Facilities Management division. You will be responsible for ensuring all soft services are delivered across seven school sites based in North Swindon to a consistently high standard, on time and within budget, while leading an experience FM team, managing recruitment and training, monitoring performance, managing budgets and ensuring full health and safety compliance. Building strong relationships with clients and key stakeholders will be key to maintaining service quality and driving operational excellence.

The ideal candidate will have proven experience managing soft services contracts within the facilities management sector, with a strong focus on service quality and client satisfaction. You will demonstrate effective financial control, strong analytical and reporting skills, and the ability to conduct audits, inspections and risk assessments while driving continuous improvement. If you are passionate about people, high-quality service delivery and creating clean, safe, welcoming environments, this role offers an exciting opportunity to make a meaningful impact.

Our Total Facilities Management team delivers integrated asset management and maintenance services across education, leisure, corporate, health and residential sectors.We focus on keeping facilities running smoothly, safely, and efficiently – helping our clients create spaces that work for everyone.

Who We Are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who We’re Looking For

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities:

Conduct regular audits, inspections and risk assessments to maintain high operational standards.
Ensure all services meet contract specifications, KPIs and site-specific Health & Safety plans.
Lead, manage and support on-site teams, including overseeing recruitment, onboarding, training, rota planning and performance management.
Provide day to day supervision and motivation to Facilities managers, caretakers, and cleaning team, ensuring consistent service delivery across all sites.
Manage subcontractors, ensuring compliance, quality standards and safe working practices for catering, grounds and pest control.
Carry out site walkabouts and liaise with key stakeholders.
Assist in managing and monitoring the contract budget to ensure expenditure stays within agreed limits.
Ensure full compliance with health, safety and environmental legislation across all operations.
Respond to incidents, hazards and service issues promptly and implement corrective actions.
Drive continuous improvement initiatives to enhance service delivery and customer satisfaction.

Key requirements:

Proven experience managing soft FM services, specifically cleaning, property maintenance, catering and grounds maintenance.
Strong people-management experience, including leading dispersed teams, supervising frontline staff, setting performance standards and supporting development.
Experience managing contracts of £1m or above, with strong commercial and operational oversight.
Strong budget management skills, including exposure to full profit and loss accountability.
Demonstrable experience delivering facilities management services across multi-site environments.
Solid knowledge of health & safety regulations, compliance standards and industry best practice.
Cleared Enhanced DBS
IOSH Managing Safely (or equivalent) is advantageous.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers:

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

soft services manager jobs in lacock, wil

Soft Services Manager

Facilities (Soft Services) Manager

Soft FM Assurance Manager

Regional Workplace Services Manager (South)

Facilities Coordinator (Soft Services)

Marketing Manager

Regional Operations Manager

Facilities Coordinator

Deputy Manager

Health, Safety and Environmental Officer

Service Delivery Manager

Route Facilities Manager

Facilities Assistant

Assistant Hotel Manager

Senior Client Experience Manager / Senior Account Manager

Senior Information Manager

Facilities Assistant

Bar Supervisor/Manager

Manager/ Associate Director, Financial Advisory

Management Consultant

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