Development project manager Work, Jobs in Laleham, Sry (with Salaries)

Zara Covent Garden Customer Experience Manager
INDITEX —London
- Weekend availability
- Sales
- Contracts
- Leadership
Quick apply
People, Culture, Wellbeing Programme Delivery Manager
International Wellbeing Insights Ltd —Uxbridge
- £32,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Data analysis skills
- Free parking
- Sick pay
Quick apply
HR Director
Accent Catering Services Ltd —Staines-upon-Thames
- £95,000 a year
- Full-time
- Travel
- Human resources
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Project Manager
Air Charter Service —Surbiton
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
Project Manager
Taiwan Trade Centre —London
- £32,500 - £35,000 a year
- Full-time
- Microsoft Office
- Business development
- Bachelor's degree
- Annual leave
Quick apply
11d
Talent Development Partner
Pinnacle Group —London
- £45,000 a year
- Hybrid work
- Hospitality
- Management
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Greenkeeper / Landscape Gardener
Sunbury Golf Centre —Shepperton
- Full-time
- Maintenance
- In-person
- Mechanical knowledge
- Free parking
Quick apply
Lifecycle Project Manager
Serco Group —High Wycombe
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Project management
- No degree
- Communication skills
- Employee assistance programme
Strategic Project Manager
NAVEX —London
- From £75,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- PMP
Development Project Manager
Vistara Group —Battersea
- £30,000 - £50,000 a year
- Full-time
- Hybrid work
- Construction experience
Quick apply
Project Coordinator
Capstone Facilities Services Ltd —London
- £30,000 - £36,000 a year
- Full-time
- English
- Microsoft Office
- Organisational skills
Quick apply
Project Management, PSG Senior Manager - 12-Month Contract
Boston Consulting Group —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Project management
Development Project Manager (GB)
FIELD —London
- £60,000 - £80,000 a year
- Full-time
- Hybrid work
- Project management
- Annual leave
Quick apply
10d
PROJECT MANAGER
Born Social —London
- £45,000 - £52,000 a year
- Monday to Friday
- Hybrid work
- Project management
- IT
Business Development Manager
Value Car Parts ltd —London
- £40,000 - £42,000 a year
- Full-time
- CRM software
- Sales
- Business development
Quick apply
Senior Project Manager
Project Leaders Ltd —London
- £80,000 - £140,000 a year
- Full-time
- Hybrid work
- Project management
- Leadership
- Communication skills
- Store discount
- Employee discount
Quick apply
4d
Project Manager
Applied Computing —London
- Remote
- Customer service
- Project management
14d
Project Manager - OSINT
Centre for Information Resilience —London
- £45,000 - £65,000 a year
- Full-time
- Hybrid work
- English
- Project management
- IT
Quick apply
Business Development Manager
Optimal Group —London
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Microsoft Office
- Business development
- Profit sharing
- Annual leave
Quick apply
Project Manager
Addison Lee —London
- £50,000 - £55,000 a year
- Hybrid work
- CRM software
- PMP
- Microsoft Office
- Health & wellbeing programme
- Annual leave
1d

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development project manager jobs near laleham, sry

Zara Covent Garden Customer Experience Manager

INDITEX -
London

Quick apply

Job details

Full-time

Qualifications

Sales
Contracts
Leadership
Communication skills
Time management

Full job description

Job Description: Customer Experience Manager (Store-based) | Zara | UK & Ireland

Job purpose

To lead Zara’s customer experience across all sales channels by putting the customer at the centre of daily actions, developing strategies that improve store team performance and store sales, and ensuring the best possible in-store experience.

Contract

Full-time. Full flexibility required (evenings and weekends).

Reporting to

Store Director / General Manager.

Key responsibilities

Customer experience and omnichannel

Work with the management team to achieve and exceed store sales targets through enhancing customer experience.
Understand and analyse customer behaviour to implement strategies based on current and potential market trends.
Monitor customer experience performance, adapt strategies and ensure consistent follow-up.
Drive all omnichannel experiences, ensuring seamless integration of online with physical store experiences.
Stay up to date with Zara.com and digital marketing strategies to share key updates with the team and customers.
Partner with the Operations Manager to understand the customer journey, ensure sufficient cover in key service areas, and optimise resources using Orquest.
Support and train teams to resolve customer complaints and proactively reduce recurrence of incidents; maintain regular communication with the Customer Service Department.

People, wellbeing and capability building

Promote HR policies, procedures and the Code of Conduct by leading by example; contribute to a healthy and positive store atmosphere.
Lead and develop Customer Experts through performance reviews and PDPs using LEAP, monitoring progression and building succession plans.
Ensure correct implementation of customer experience training, including training on engagement-to-purchase and on product awareness, trends, vocabulary, devices and tools to close the sale successfully.
Implement strategies to meet customer needs by aligning customer profiles with team strengths; build loyalty-focused actions.
Own payroll processes and ensure ER processes are followed in line with company policy.

Store standards, security and ways of working

Support actions to minimise stock loss with the management team.
Ensure security and funds management procedures are followed rigorously, including cash desk support, discrepancy monitoring, banking follow-up and incident follow-up with L&P.
Maintain safe, organised working areas and uphold company Health & Safety requirements through housekeeping and safe working practices.
Act as an ambassador for the company’s sustainability project, supporting innovative and efficient ways of working.

Experience and qualifications (non-negotiables)

Proven experience in a senior store leadership role within fashion retail (Customer Experience Manager / Deputy Store Manager / Department Manager level or equivalent).
Strong understanding of the business from a commercial, operational and people perspective.
Demonstrable track record leading store customer experience strategy: improving service standards, engagement behaviours and customer satisfaction.
Confidence owning high-accountability routines including payroll/ER process compliance and customer complaint escalation.
Strong experience with store compliance and risk routines, including security/funds management processes and loss-prevention collaboration (where required by store).

The mindset we love

Customer-service driven, with strong communication, collaboration and problem-solving.
Confident managing and resolving conflict.
Strong organisation and time management; systematic and analytical in approach.
Influential and engaging leader; leads by example and develops others.
Creative thinker who can translate insight into practical strategies and follow-through.
Positive attitude towards self-development.

Note

This job description supports role clarity and recruitment and is not exhaustive; additional tasks may be required.

Inclusion

Inditex is an equal opportunities employer committed to diversity, multiculturalism, inclusion and acceptance.

INDINDITEXSM

Quick apply

Refine Your Search

development project manager jobs in laleham, sry

Zara Covent Garden Customer Experience Manager

People, Culture, Wellbeing Programme Delivery Manager

HR Director

Project Manager

Project Manager

Talent Development Partner

Greenkeeper / Landscape Gardener

Lifecycle Project Manager

Strategic Project Manager