Head of Work, Jobs in Lancaster, Eng (with Salaries)

Head of Customer Onboarding (12 Month Fixed-Term Contract)
Citrus-Lime Limited —Ulverston
- From £45,000 an hour
- Management
- Microsoft Office
- In-person
- Free parking
Quick apply
13d
Sprint Master & Team Lead
Citrus-Lime Limited —Ulverston
- From £55,000 a year
- Full-time
- APIs
- In-person
- Free parking
Quick apply
Head of Year
Star Academies —Morecambe
- £27,126.07 - £29,617.88 a year
- Call to connect
- Organisational skills
- School
6d
Head of Facilities Management
dnata —Preston
- Monday to Friday
- Contracts
- Leadership
- Free parking
- Annual leave
9d
Divisional Coordinator x2
Lancaster University —Lancaster
- £26,707 - £30,378 a year
- Full-time
- BLS Certification
- Administrative experience
- University
13d
Head of Communications and Marketing
Derian House Children's Hospice —Fulwood
- £51,500 - £56,500 a year
- Full-time
- Management
- Hospice
- Leadership
- Free parking
- Employee discount
Quick apply
Head of Demand Planning
Precision Polymer Engineering Limited —Blackburn
- £60,000 - £70,000 a year
- Full-time
- Management
- Sales
- Microsoft Office
- Annual leave
6d
Head of Sustainable Compliance
Sustainable Energy First —Fulwood
- £65,000 - £75,000 a year
- Full-time
- Remote
- Travel
Quick apply
6d
Head of Maintenance
Hilton Grand Vacations —Lancaster
- £15.38 an hour
- Weekend availability
- Carpentry
- Hospitality
- Management
- Free parking
- Employee assistance programme
Research Enhancement Manager
Lancaster University —Lancaster
- £39,906 - £46,049 a year
- Full-time
- Project management
- University
- No degree
- Annual leave
1d
Head of Department - Private Client
Eventus Recruitment Group —Barrow-In-Furness
- £50,000 - £65,000 a year
- Hybrid work
- Organisational skills
- Financial services
- Communication skills
- Annual leave
- Employee assistance programme
Export Trade Administrator
Gastronomyplus Ltd —Lancaster
- Up to £30,000 a year
- Full-time
- Customer service
- ERP systems
- Microsoft Office
- Free parking
- Employee discount
Quick apply
9d
Head of Projects Modular EMEA
Flex LTD —Blackburn
- Full-time
- Management
- Annual leave
- Employee assistance programme
Holiday Park General Manager
Annesley Gandon —Lancaster
- £40,000 - £45,000 a year
- Full-time
- Negotiation
Quick apply
Head of Digitally Enabled Investments Portfolio
BAE Systems —Warton
- £90,000 a year
- Hybrid work
5d
Library and Academic Advisor
University of Cumbria —Lancaster
- £31,236 - £37,694 a year
- Part-time
- Hybrid work
- University
- IT
1d
Training Supervisor
Citrus-Lime Limited —Ulverston
- From £36,000 a year
- Full-time
- Microsoft Office
- Travel
- Classroom experience
- Free parking
Quick apply
12d
Pharmacy Colleague
ASDA —Lancaster
- £13.10 an hour
- Part-time
- Computer skills
- Annual leave
- Employee assistance programme
20h
Administrator and Exec Support
The Dukes Playhouse Ltd —Lancaster
- £26,485.68 a year
- Part-time
- Maintenance
- Administrative experience
- Computer networking
Quick apply
Head of Estimating
Lanes Group —Leyland
- £75,000 - £90,000 a year
- Full-time
- Microsoft Office
- Leadership
Quick apply

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Head of Customer Onboarding (12 Month Fixed-Term Contract)

Citrus-Lime Limited -
Ulverston

Quick apply

Job details

Fixed term contract
From £45,000 an hour
13 days ago

Benefits

Free parking
Casual dress
Company events

Qualifications

Management
Cost control
Microsoft Office
Leadership
Communication skills
Time management

Full job description

Location: Ulverston, Cumbria.

Reporting to: Chief Operating Officer (COO)

Salary: £45,000+ per annum.

Contract: 12 month fixed-term contract.

Hours: 40 hours per week.

Citrus-Lime

Citrus-Lime is a fast-growing SaaS business providing Cloud POS—an end-to-end retail system specifically designed for independent retailers in the Cycle, Equestrian, and Outdoor sectors. Our platform integrates EPOS, Stock Control, Ecommerce, Supplier Data, Payments, Reporting, and more, helping retailers streamline operations, improve customer experiences, and grow sustainably.

We are profitable and financially strong, processing over £750 million in customer revenues annually. Since launching in 2018, we’ve transformed independent Cycle retail in the UK and are now expanding rapidly into Outdoor and Equestrian sectors. Our next phase of growth is international, focusing on the USA, Canada, and Australia.

Our mission is to double our turnover in the next five years, with a strong emphasis on international expansion. As we scale, strong financial control, performance reporting, and commercial insight are critical to supporting our sustainable growth.

About the role

We’re looking for a Head of Onboarding to lead our Onboarding team through a 12 month fixed-term contract, covering a pivotal stage of our customers’ journey with Citrus-Lime. This is a hands-on leadership role for someone who takes real pride in seeing a project through from first contact to a successful launch.

The Head of Onboarding will manage a team of five, ensuring every customer receives a first-class experience from the moment they sign up, through implementation, to the successful launch of their project. You’ll be the driving force behind keeping projects on track, ensuring deadlines are met, standards are high, and communication with customers is clear and consistent throughout.

This role requires someone who can balance strong people management with hands-on project delivery, keeping the team motivated and accountable while personally ensuring nothing slips through the cracks.

Key Responsibilities:

Manage the 5 members of the Onboarding team, ensuring high standards of work are carried out and deadlines are consistently met.
Provide first-class communication with customers throughout onboarding, from initial engagement through to completion and launch of their project.
Monitor and enforce project aims, stages, and timescales, stepping in early where projects risk falling behind.
Own project planning and scheduling documentation, keeping it accurate, current, and accessible to the wider team.
Coach and support the Onboarding team day-to-day, pushing colleagues to deliver quickly and to a high standard.
Act as an escalation point for onboarding issues, resolving them calmly and effectively to keep projects moving.

About you

Essential:

Previous experience managing members of a team.
3+ years’ experience in a Project role.
Prior knowledge of retail businesses.
A sound grasp of ICT skills, such as using MS Office.
Strong verbal and written communication skills.
Able to work to deadlines.
Resilient and upbeat attitude.
A desire to see every job completed quickly and to a high standard, and the ability to push other colleagues to deliver on these goals.

Beneficial:

A keen interest in one or some of the following: Cycling, walking, climbing, horse riding, watersports or similar.
Previous retail experience, especially in the sectors we work with.

What’s in it for you?

12 month contract, contracted 40 hours per week.
Position based in Ulverston, Cumbria.
Competitive salary of £45,000+ per annum, depending on experience.
20 days holiday, plus bank holidays and the Christmas break.
Work alongside passionate and experienced people.
Close engagement and support with management.

If this sounds like the role for you, we’d love to hear from you.

Pay: From £45,000.00 per hour

Benefits:

Casual dress
Company events
Free parking

Ability to commute/relocate:

Ulverston, Cumbria: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

head of jobs in lancaster, eng

Head of Customer Onboarding (12 Month Fixed-Term Contract)

Sprint Master & Team Lead

Head of Year

Head of Facilities Management

Divisional Coordinator x2

Head of Communications and Marketing

Head of Demand Planning

Head of Sustainable Compliance

Head of Maintenance

Research Enhancement Manager

Head of Department - Private Client

Export Trade Administrator

Head of Projects Modular EMEA

Holiday Park General Manager

Head of Digitally Enabled Investments Portfolio

Library and Academic Advisor

Training Supervisor

Pharmacy Colleague

Administrator and Exec Support

Head of Estimating

I want to receive the latest job alerts for head of in lancaster, eng

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