Patient/customer services Work, Jobs in Lanchester, Dur (with Salaries)

Patient/Customer Services Coordinator
Curaleaf International —Sunderland
- Full-time
- Customer service
- IT
- Communication skills
- Free parking
- Life insurance
Quick apply
7d
Outbound Bookings Advisor (Bank)
The Healthcare Management Trust —Durham
- £12.85 an hour
- Customer service
- English
- In-person
Quick apply
Support Worker (Nights)
Manor Care Home Group —Stanley
- £12.71 an hour
- Part-time
- English
- Driving
- Patient care
Quick apply
6d
Team Administrator
Tees, Esk and Wear Valleys NHS Trust —Durham
- £25,760 - £27,476 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
5d
Donor Carer
NHS Blood and Transplant —Middlesbrough
- £25,760 - £27,476 a year
- Overtime
- Hospitality
- Customer service
- Annual leave
- Employee assistance programme
1d
Pharmacy Dispenser
D L CARTER & SON LTD —Newcastle upon Tyne
- From £13 an hour
- Full-time
- Medication administration
- Patient care
- In-person
Quick apply
7d
Support Worker (Days)
Manor Care Home Group —Ferryhill
- £12.71 an hour
- Full-time
- English
- Driving
- Patient care
Quick apply
6d
Account Development Manager
Optegra —Gateshead
- £35,000 - £53,600 a year
- Full-time
- Sales
- Microsoft Office
- Communication skills
- Annual leave
- Employee discount
Quick apply
Stanley Pharmacy- Pharmacy assistant Apprenticeship- DH9 0TB
Impact Futures Candidate Team —Stanley
- £8 an hour
- Full-time
- Customer service
- Administrative experience
- Presentation skills
Quick apply
Medical Receptionist
PRUDHOE MEDICAL GROUP —Prudhoe
- £12.71 an hour
- Part-time
- Customer service
- Administrative experience
- In-person
- Employee discount
- Sick pay
Quick apply
Alarm Call Handler
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Treatment Co-ordinator
Union Quay Dental —North Shields
- £14 - £15 an hour
- Overtime
- Sales
- Customer service
- Patient care
- Free parking
- Employee discount
Quick apply
Alarm Call Handler (Part-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Pharmacy Dispenser
Northern Pharma —Peterlee
- From £12.75 an hour
- Full-time
- Medication administration
- Patient care
- In-person
Quick apply
7d
Alarm Call Handler (Part-Time AM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Alarm Call Handler (Full-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Onboarding Coordinator
Curaleaf International —Sunderland
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Craghead Pharmacy- Pharmacy assistant Apprenticeship- DH9 6DD
Impact Futures Candidate Team —Stanley
- £8 an hour
- Full-time
- Customer service
- Administrative experience
- Presentation skills
Quick apply
Accredited Checking Technician (ACT)
D L Carter —Newcastle upon Tyne
- From £14.50 an hour
- Full-time
- Medication administration
- Patient care
- Communication skills
Quick apply
7d
Receptionist
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —North Shields
- £25,272 a year
- Part-time
- Front desk
- IT
- Communication skills
6d

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Patient/Customer Services Coordinator

Curaleaf International
Sunderland

Quick apply

Job details

Permanent | Full-time
7 days ago

Benefits

Free parking
Company pension
Private medical insurance
Life insurance
On-site parking

Qualifications

Customer service
GCSE
IT
Communication skills

Full job description

Are you within commuting distance of Sunderland?

Do you have a minimum of a grade C or above (or equivalent) in GCSE English and Maths?

Ready to Make a Real Difference in Our Patients' Lives?

Do you love helping people and being the person they can rely on?

Do you thrive in a fast paced environment where you're always learning something new?

Are you the one your friends describe as calm, organised and great at talking things through?

Are you looking for a role where you can grow, develop new skills and build a meaningful long term career?

If so, this could be the perfect next step for you.

We're looking for a motivated and people focused Patient/Customer Services Coordinator to join our Curaleaf team. You'll be the first friendly voice patients hear, the reassuring message they receive and the person who keeps their journey smooth, supportive and stress free.

About Us:

Curaleaf International is shaping the future of cannabis through its commitment to research and product excellence. Powered by a strong presence at all stages of the supply chain, its unique distribution network throughout Europe, Canada and Australasia brings together pioneering research with cutting-edge cultivation, extraction, and production. Amidst a rapid growth trajectory, the emphasis on quality and expertise aims to ensure the delivery of safe and legal cannabis.

Curaleaf International's network includes a clinic, pharmacy, and laboratory in the UK; cultivation and EU-GMP processing facilities in Portugal; an EU-GMP processing, quality assurance and research site in Spain; Four 20 Pharma wholesaler and distributor in Germany; a Polish wholesaler and clinic; and the EU-GMP producer Northern Green Canada.

Curaleaf International is part of Curaleaf Holdings, Inc., a leading international producer and distributor of consumer cannabis products.

Our Values: Lead & Inspire, Commit to Win, Driven to Deliver Excellence, Customer Obsession, One Curaleaf

What You Will Be Doing

As a Patient/Customer Services Coordinator, you'll be at the centre of the patient experience, ensuring every enquiry is handled with care, professionalism, and accuracy.

Your day to day will include:

Speaking with patients via phone, email, live chat and Zendesk tickets.
Guiding patients through their journey, escalating when needed.
Working closely with internal and external teams to make sure information is accurate and up to date.
Using bespoke IT systems and maintaining electronic health records.
Taking appointment payments over the phone.
Handling complaints professionally and escalating for investigation.
Making outbound calls regarding stock updates, orders, payments, deliveries, or KYC issues.
Keeping your product and process knowledge up to date.
Supporting the Customer Service Manager, Supervisor, and other internal teams when needed.

This is a fast paced, rewarding role for someone who genuinely enjoys helping others and keeping things running smoothly behind the scenes.

What We Are Looking For

You'll excel in this role if you're enthusiastic, patient focused and confident communicating with all kinds of people.

You'll bring:

A genuine passion for helping others.
Adaptable and effective communication skills.
Strong organisation and the ability to prioritise in a busy environment.
Confidence making decisions within your remit.
A proactive, solutions focused mindset.
Excellent IT skills, including Microsoft packages.
Exceptional attention to detail.
A commitment to confidentiality.
A professional and positive approach across phone, email and live chat.
A dynamic attitude, with openness to change and improvement.

What You Will Get From Us

We do not just offer a job. We grow careers and provide a supportive environment where your contribution is valued.

You will receive:

Competitive salary.
Excellent holiday allowance.
Private medical insurance.
Enhanced pension scheme.
Life insurance.
Free on site parking.
Ongoing development opportunities.

Minimum Requirements:

GCSE grade C (or equivalent) in English and Maths

A Role with Real Impact

You won't just be answering queries, you'll be helping patients access essential medical treatment and ensuring they feel supported every step of the way.

Quick apply

Refine Your Search

patient/customer services jobs in lanchester, dur

Patient/Customer Services Coordinator

Outbound Bookings Advisor (Bank)

Support Worker (Nights)

Team Administrator

Donor Carer

Pharmacy Dispenser

Support Worker (Days)

Account Development Manager

Stanley Pharmacy- Pharmacy assistant Apprenticeship- DH9 0TB

Medical Receptionist

Alarm Call Handler

Treatment Co-ordinator

Alarm Call Handler (Part-Time PM)

Pharmacy Dispenser

Alarm Call Handler (Part-Time AM)

Alarm Call Handler (Full-Time PM)

Onboarding Coordinator

Craghead Pharmacy- Pharmacy assistant Apprenticeship- DH9 6DD

Accredited Checking Technician (ACT)

Receptionist

I want to receive the latest job alerts for patient/customer services in lanchester, dur

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