Senior quality Work, Jobs in Lancing, Wsx (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Quality Assurance Manager
Montezuma's Chocolates —Chichester
- £40,000 - £45,000 a year
- Overtime
- Continuous improvement
- Team management
- Organisational skills
Quick apply
Purchasing Coordinator / Buyer / Supplier Management / Procurement
Fine Cut Group —South Lancing
- £15.50 - £16.80 an hour
- Part-time
- Research
- In-person
- Negotiation
Quick apply
5d
Home Manager based at Greenways, Bognor Regis
MHA —Bognor Regis
- £70,980 a year
- Full-time
- Travel
- Recruiting
- Budgeting
- Annual leave
7d
Wellbeing and Engagement Officer (Part-Time)
Study Group —Brighton
- £21,216 a year
- Part-time
- Bachelor's degree
- No degree
- Front desk
Quick apply
5d
Governance Lead
1st Central —Haywards Heath
- Up to £46,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Writing skills
Quality Systems Support Senior Associate (Hybrid)
Thermo Fisher Scientific —Horsham
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Flexible schedule
Business Administrator - Medical Directorate
Sussex Partnership NHS Foundation Trust —Worthing
- £32,073 - £39,043 a year
- Full-time
- Customer service
- Budgeting
11d
PHP Developer
Focus Group —Shoreham by Sea
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Software development
- APIs
Quick apply
13d
Recovery Support Worker (Post-Treatment Recovery Check-Ups)
Change Grow Live —Worthing
- £28,557.79 - £32,802.41 a year
- Travel
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
PA to Assistant Director and Heads of Service
East Sussex County Council —Lewes
- Microsoft Powerpoint
- Microsoft Outlook
- Administrative experience
11d
Female Senior Support Worker
Life Charity —Haywards Heath
- £12,040.08 a year
- Part-time
- Computer skills
- In-person
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
HubSpot Manager
Focus Group —Shoreham by Sea
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Analysis skills
Quick apply
Senior Quality Compliance Specialist
Thermo Fisher Scientific —Horsham
- Full-time
- Continuous improvement
- In-person
- Communication skills
Senior Office Manager
Brighton & Hove City Council —Hove
- £39,862 - £42,839 a year
- Full-time
- Leadership
- Communication skills
- School
4d
Deputy Manager
Summit Residential Care Ltd —Bognor Regis
- £35,000 - £38,000 a year
- Full-time
- Computer literacy
- Mentoring
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
Team Lead - SPoC/Rapid Response
Sussex Partnership NHS Foundation Trust —Hove
- £49,387 - £56,515 a year
- Full-time
- Travel
6d
Independent Chair, SEND and AP Partnership Board
Brighton & Hove City Council —Hove
- £600 a day
Patient Access Manager
West Meads GP Practice —Bognor Regis
- £31,500 a year
- Part-time
- Microsoft Excel
- Data analysis skills
- Microsoft Office
- Free parking
- Sick pay
Quick apply
Senior General Foreman/ Works Manager
Jackson Civil Engineering —Haywards Heath
- Full-time
- Civil engineering
- Management
- Construction experience
- Free parking
- Health & wellbeing programme
Quick apply

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

senior quality jobs in lancing, wsx

Sr.Dir,Patient Experience

Quality Assurance Manager

Purchasing Coordinator / Buyer / Supplier Management / Procurement

Home Manager based at Greenways, Bognor Regis

Wellbeing and Engagement Officer (Part-Time)

Governance Lead

Quality Systems Support Senior Associate (Hybrid)

Business Administrator - Medical Directorate

PHP Developer

Recovery Support Worker (Post-Treatment Recovery Check-Ups)

PA to Assistant Director and Heads of Service

Female Senior Support Worker

HubSpot Manager

Senior Quality Compliance Specialist

Senior Office Manager

Deputy Manager

Team Lead - SPoC/Rapid Response

Independent Chair, SEND and AP Partnership Board

Patient Access Manager

Senior General Foreman/ Works Manager

I want to receive the latest job alerts for senior quality in lancing, wsx

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