Home manager Work, Jobs in Leatherhead, Sry (with Salaries)

Complaints Manager
Surrey and Borders Partnership NHS Foundation Trust —Leatherhead
- £51,657 - £58,785 a year
- Full-time
- Free parking
10d
General Manager
Places for People —Haywards Heath
- £45,000 a year
- Hospitality
- Customer service
- Employee discount
Planning Support Officer (Technical Administrator) - Full-time
Mole Valley District Council —Dorking
- Up to £36,046 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- In-person
- Free parking
- Annual leave
International Strategy & Operations Manager, Logistics
Whatnot —London
- £131,000 - £175,000 a year
- Full-time
- Remote
- Data analysis skills
- SQL
- Analysis skills
- Work from home
Aftersales Excellence Coach (Southern England)
MSX International —Crawley
- Up to £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Communication skills
- Annual leave
Quick apply
Lettings Negotiator
Pure Resi Ltd —Dorking
- £32,000 - £33,500 a year
- Full-time
- Administrative experience
- Driving
- In-person
Quick apply
5d
Duty Manager
Places for People —Court
- £28,652 a year
- Weekend availability
- Customer service
- IT
- Leadership
- Employee discount
12d
Housekeeper
Morro UK —London
- £27,227.20 a day
- Full-time
- Maintenance
- In-person
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
14d
London - Out Of Home Key Account Manager– Ethical Food & Drink Brands - WFH/Field
Windfall Brands —London
- £35,000 - £42,000 a year
- Full-time
- CRM software
- Sales
- Hotel
- Work from home
Quick apply
Payroll Coordinator
Active Prospects —Reigate
- £21,887.33 a year
- Part-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
Home Manager
Care UK —Cobham
- Leadership
Admissions Administrator
Imperial College London —Charing Cross
- £41,005 - £45,616 a year
- Full-time
- Hybrid work
- Computer literacy
- Bachelor's degree
- School
- Annual leave
13d
Buildings & Communities Manager
Pegasus Homes —Cobham
- £50,000 a year
- Analysis skills
- IT
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
8d
Payroll Manager - Part-Time
Harry Ramsdens Group Limited —Reigate
- £30,000 - £35,000 a year
- Part-time
- Analysis skills
- Human resources
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
6d
Contracts and Fee Officer
Achieve Together —Leatherhead
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Organisational skills
- Communication skills
- Employee discount
Band 3 Nuclear Protective Security Inspector
Office for Nuclear Regulation —London
- £71,196 - £81,794 a year
- Hybrid work
- Analysis skills
- Presentation skills
- Bachelor's degree
- Relocation assistance
- Annual leave
11d
Receptionist
Hallmark Care Homes —Esher
- £15.20 an hour
- Part-time
- Front desk
- Employee discount
- Referral programme
Home Manager
Barchester Healthcare —Oxted
- £90,000 a year
- Organisational skills
- Leadership
- Marketing
Quick apply
Operations Lead
Healix International —Esher
- From £45,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Case management
- Annual leave
- Employee discount
Quick apply
1h
Planning Officer
Elmbridge Borough Council —Esher
- £34,212 - £49,775 a year
- Full-time
- Hybrid work
- Free parking
- Employee discount

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Complaints Manager

Surrey and Borders Partnership NHS Foundation Trust -
Leatherhead

Apply Now

Job details

Full-time
£51,657 - £58,785 a year
10 days ago

Benefits

Free parking

Full job description

The post holder will be responsible for ensuring the effective day-to-day management of the complaints and PALS team within the Trust. To lead in facilitating negotiated solutions or resolution of issues as speedily as possible, in relation to the concerns of people, their carers and families. To be visible and approachable to people who use services, carers and their family and lead on the undertaking of the Patient Advice and Liaison Role.

The post holder will need to be able to ensure that people are treated appropriately, professionally and with respect during the complaints process and that the Trust values are visible in leadership behaviour.
There is also a requirement to teach others best practice and key skills related to having difficult but open and honest conversations.
The post holder will work in collaboration to increase people’s awareness of how to raise a concern and support people giving feedback through multiple channels.

The post holder will take the lead on developing our People’s Experience work across the Trust drawing together complaints/PALS feedback with our real time experience feedback.

To manage the Complaints and PALS Team
To build and maintain good relationships with clinical and non-clinical staff across Directorates and Departments.• To ensure the Trust adheres to the Complaints Regulations

Monitor and report on complaints and PALS performance

To build and maintain good relationships with key stakeholders and the local community.

Articulate the significance and potential impact of government policies as they relate to policy, practice, and its development.
Proactively work within the principles of being open and honest (Duty of Candour)
The post holder will deliver a training programme for all staff on complaints handling and specific training for investigating officers.
The post holder will lead on the implementation and embedding of Ai technology (Quail) within complaint responses to ensure that it is being utilised optimally across the Trust.
To act as Liaison Officer when a complaint has been referred to the Ombudsman for investigation.

Candidates who are shortlisted will be invited to undertake a:

Psychometrics (virtual) w/c 3rd August 2026

Interviews will take place on Tuesday 11th August 2026

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.

We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles.

Applicants must have the right to work in the UK for the duration of the role.

We look forward to receiving your application!

Please check the job description & person specification document for more information on the requirements for this job

Apply Now

Refine Your Search

home manager jobs in leatherhead, sry

Complaints Manager

General Manager

Planning Support Officer (Technical Administrator) - Full-time

International Strategy & Operations Manager, Logistics

Aftersales Excellence Coach (Southern England)

Lettings Negotiator

Duty Manager

Housekeeper

London - Out Of Home Key Account Manager– Ethical Food & Drink Brands - WFH/Field

Payroll Coordinator

Home Manager

Admissions Administrator

Buildings & Communities Manager

Payroll Manager - Part-Time

Contracts and Fee Officer

Band 3 Nuclear Protective Security Inspector

Receptionist

Home Manager

Operations Lead

Planning Officer

I want to receive the latest job alerts for home manager in leatherhead, sry

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