Customer assistant Work, Jobs in Ledbury, Hef (with Salaries)

Client Relations Assistant
Holland Cooper —Cheltenham
- £26,500 a year
- Full-time
- CRM software
- Salesforce
- Continuous improvement
- Store discount
- Employee assistance programme
Quick apply
Retail Assistant
Screwfix —Ledbury
- £13.08 an hour
- Part-time
- Customer service
- Annual leave
- Employee discount
Client Relations Assistant (Fixed Term Contract)
Holland Cooper —Cheltenham
- £26,500 a year
- Temporary
- CRM software
- Salesforce
- Continuous improvement
- Store discount
- Employee assistance programme
Quick apply
Food Hall Assistant
Oakchurch Farm Shop —Hereford
- From £12.71 an hour
- Temporary
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Employee discount
Quick apply
Sales Assistant
Card Factory —Malvern
- Customer service
- Communication skills
- Flexible schedule
Sales Assistant 12 Hours
The Entertainer —Worcester
- £11.15 - £12.71 an hour
- 12 hour shift
- Customer service
- Merchandising
Quick apply
Customer Assistant - Online
Morrisons —Hereford
- Annual leave
- Employee discount
Quick apply
14d
Paint Shop Assistant
Hiroboy Limited —Staverton
- £26,000 - £30,000 a year
- Full-time
- Basic maths
- Assembly
- Maths
- Free parking
Quick apply
12d
Store Assistant
Aldi —Bishops Cleeve
- £13.50 - £14.47 an hour
- Day shift
- Customer service
- Annual leave
Customer Assistant - Replenishment
Morrisons —Hereford
- Annual leave
- Employee discount
Quick apply
Shop Manager - Malvern Department Shop
St. Richard's Hospice —Malvern
- £28,330 - £30,154 a year
- Full-time
- Customer service
- Organisational skills
- Hospice
- Annual leave
- Sick pay
Quick apply
Stock Assistant
Aldi —Bishops Cleeve
- £13.12 an hour
- Customer service
- Annual leave
- Employee assistance programme
Retail Sales Assistant
Dreams —Hereford
- Weekend availability
- Hybrid work
- Customer service
- Employee discount
General Assistant - Garden Sundries/Products
Hereford Garden Centre, part of the Blue Diamond Group —Hereford
- Up to £12.71 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
13d
Customer Assistant - Service
Morrisons —Hereford
- Annual leave
- Employee discount
Quick apply
10d
8hr Part-time Sales Consultant
Adidas —Gloucester
- 8 hour shift
- Customer service
- English
- Retail sales
- Employee discount
- Referral programme
Sales Assistant
Savers —Hereford
- £9.75 - £13.00 an hour
- 8 hour shift
- Customer service
- Retail sales
- Employee assistance programme
- Sick pay
Shop Assistant
College Green Post Office and Stores —Hereford
- From £12.71 an hour
- Part-time
- English
- Organisational skills
- Cleaning
- Free parking
Quick apply
Retail Assistant - Part Time, Evenings & Weekends
Farmfoods —Hereford
- £10.95 - £12.81 an hour
- 12 hour shift
- Customer service
- School
- Annual leave
- Employee discount
Quick apply
4d
Retail Sales Assistant
Cavani —Cheltenham
- £10.85 - £12.71 an hour
- Weekend availability
- Customer service
- In-person
- Cash handling
- Store discount
- Employee discount
Quick apply
7d

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customer assistant jobs near ledbury, hef

Client Relations Assistant

Holland Cooper -
Cheltenham

Quick apply

Job details

Permanent | Full-time
£26,500 a year

Benefits

Store discount
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Live chat
CRM software
Customer service call handling
Salesforce
Internal department liaison
Complaint handling
Continuous improvement
Customer interaction
Communication skills

Full job description

Founded in 2008, Holland Cooper is a luxury British lifestyle brand renowned for its timeless design, exceptional craftsmanship, and distinctive blend of heritage and modern sophistication. With a strong focus on tailoring, premium fabrics, and elevated styling, the brand has built a loyal global following and a powerful visual identity. At Holland Cooper, creativity, attention to detail, and commercial awareness sit at the heart of everything we do.

We're looking for a Client Relations Assistant to join our team -You'll be part of a close-knit team delivering a premium, personalised experience across every customer touchpoint. If you're organised, personable, and take real pride in getting things right, we'd love to hear from you.

Key Responsibilities:

Deliver a premium, personalised customer experience across phone, email, chat and in-person interactions, meeting SLA requirements and personal KPIs.
Assist in resolving customer queries and complaints professionally, escalating complex issues to management in line with HC's tone of voice.
Support the team in monitoring and maintaining group KPIs and team objectives.
Maintain accurate client records in CRM systems and keep order statuses up to date.
Assist in the implementation and ongoing management of customer experience initiatives and process improvements, including cross-departmental communications and shared worksheets.
Support the administrative duties of the Client Relations team within the order management process.
Manage and update internal systems, working alongside departments including exports, ecommerce, warehouse and finance.
Contribute to weekly team meetings, bringing ideas for continuous improvement to the customer journey.
Maintain up-to-date knowledge of collections, product details and brand heritage through ongoing training and seasonal updates.
Contribute to individual and team KPIs, identify recurring issues, and support continuous improvement initiatives to enhance service quality.

Key Competencies/Behaviours:

Warm, professional communicator with strong interpersonal skills, comfortable across phone, email and in-person interactions.
Highly organised with the ability to multitask and manage competing priorities calmly.
Customer-centric mindset with a genuine focus on quality and responsiveness.
Accurate and detail-oriented.
Proactive and solutions-focused, able to use initiative without waiting to be asked.
A team player who is also comfortable working independently.
Adaptable and willing to learn new processes and tools quickly.
Flexible and reliable, including during extended peak trading hours.

Skills/Experience Required:

Experience in a customer service, client support or related role.
Familiarity with CRM systems and customer support tools.
Excellent verbal and written communication skills.

Benefits

Competitive salary
25 Days Holiday plus bank holidays
Have your Birthday Day off on us to celebrate you
Increased benefits with length of service (e.g. holiday, pension contributions)
Enhanced Maternity and Paternity pay
Generous staff discount and staff shop available
Fresh fruit and pastries delivered weekly
Cycle to Work Scheme
Employee Assistance Programme, including mental health support

Pay: £26,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer assistant jobs in ledbury, hef

Client Relations Assistant

Retail Assistant

Client Relations Assistant (Fixed Term Contract)

Food Hall Assistant

Sales Assistant

Sales Assistant 12 Hours

Customer Assistant - Online

Paint Shop Assistant

Store Assistant

Customer Assistant - Replenishment

Shop Manager - Malvern Department Shop

Stock Assistant

Retail Sales Assistant

General Assistant - Garden Sundries/Products

Customer Assistant - Service

8hr Part-time Sales Consultant

Sales Assistant

Shop Assistant

Retail Assistant - Part Time, Evenings & Weekends

Retail Sales Assistant

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