Account specialist Work, Jobs in Leeds, Eng (with Salaries)

Customer Success Specialist
Assured Data Protection —Leeds
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Sales
Quick apply
Property Manager
Manning Stainton —Leeds
- £24,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Health & wellbeing programme
- Employee discount
Quick apply
Financial Planning Administrator
The Progeny Group Limited —Leeds
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Employee assistance programme
- Referral programme
Quick apply
8d
Senior Management Accountant
Magnet —Leeds
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Communication skills
- Employee discount
Quick apply
Internal Sales Executive
KERRIDGE COMMERCIAL SYSTEMS CORP —Leeds
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
Senior QC Analyst
Dechra Pharmaceuticals PLC —Skipton
- £41,175.89 a year
- Monday to Friday
- Laboratory experience
- Analysis skills
- Bachelor's degree
- Free parking
- Annual leave
Account Manager – Print & Packaging
Pressision Ltd —Leeds
- £45,000 - £55,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
Quick apply
2d
Front End Specialist Launch Team
Ball Corporation —Wakefield
- £62,300 - £103,800 a year
- Hybrid work
- Data analysis skills
- English
- Computer skills
- Employee assistance programme
- Life insurance
Quick apply
Rethink Practice Development Facilitator
Leeds City Council —Leeds
- £46,142 - £49,282 a year
- Full-time
- Communication skills
- Annual leave
18h
Breakdown Controller AHN
Kelling Group Limited. —Normanton
- £28,250 a year
- Full-time
- Customer service
- Microsoft Office
- Leadership
- Employee discount
- Life insurance
Quick apply
Financial Controller
STRAT7 —Leeds
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Microsoft Office
Quick apply
Junior Talent Acquisition Specialist
FDM Group —Leeds
- Leadership
- Communication skills
- Annual leave
14d
Project Manager
Equans —Leeds
- Full-time
- Project management
- Organisational skills
- Construction experience
- Annual leave
- Employee assistance programme
13d
Social Worker
Leeds City Council —Leeds
- £38,220 - £40,777 a year
- Weekend availability
- English
- Microsoft Office
- Supervising experience
- Annual leave
Accounts Receivable Specialist
Cover Genius —Leeds
- Full-time
- Hybrid work
Sales Operations Specialist - Temporary
UPS —Wakefield
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Spanish
Sales Executive
KERRIDGE COMMERCIAL SYSTEMS CORP —Leeds
- Full-time
- CRM software
- Sales
- ERP systems
Quick apply
Microsoft Licensing Specialist
BCN Group —Leeds
- Up to £40,000 a year
- Full-time
- Hybrid work
- Azure
- Sales
- SQL
- Annual leave
- Employee assistance programme
Quick apply
Victim Care Coordinator
North Yorkshire Council —York
- £29,540 - £32,062 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
11h
Quality Specialist Launch Team
Ball Corporation —Wakefield
- £62,300 - £145,000 a year
- Hybrid work
- Data analysis skills
- English
- Travel
- Employee assistance programme
- Life insurance
Quick apply

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Customer Success Specialist

Assured Data Protection -
Leeds

Quick apply

Job details

Full-time

Benefits

Company events

Qualifications

Microsoft Powerpoint
Microsoft Word
CSS
Sales
Customer service
Microsoft Office
Administrative experience
Customer relationship management
Organisational skills
IT
HubSpot
Communication skills
Time management

Full job description

Location: Hybrid – Remote / Leeds – 3 days in office
Position Title: Customer Success Specialist
Job Type: Full-Time

About Us

Assured Data Protection is a global leader in data backup and disaster recovery managed services, specialising in safeguarding against data loss and downtime in the event of a disaster, cyber, or ransomware attack. Our fully managed services include immutable backup, disaster recovery, and cyber resiliency to protect data on-premises and in the cloud, with 24/7/365 expert support.

We offer a flexible, consumption-based model to grow with your business, making data protection cost-effective and scalable. Our purpose-built software provides industry-leading monitoring and reporting capabilities to provide actionable insights into your data protection strategy. Our global datacenters ensure data sovereignty, meeting your organisation’s compliance requirements. A dedicated team is always available to recover your data and minimise disruption in the event of a disaster.

Job Description

The Customer Success Specialist (CSS) is responsible for delivering an exceptional customer experience that drives client satisfaction, retention, and growth. Serving as the primary point of contact, the CSS will proactively support customer business needs, build strong relationships, and identify opportunities to expand services and partnerships.
Compensation for this role includes a base salary and performance-based bonuses tied to the successful achievement of key performance indicators (KPIs).

Responsibilities for Customer Success Specialist:

Build and maintain strong customer relationships, ensuring client needs are addressed promptly and effectively.
Conduct regular service reviews to assess customer satisfaction, identify potential challenges, understand current and future business objectives, and uncover opportunities to expand services that align with customer goals.
Manage and drive customer renewals, ensuring timely contract execution and maximizing customer retention.
Monitor customer accounts proactively, addressing issues before they escalate and identifying opportunities to improve service delivery and account performance.
Resolve complex customer concerns and disputes professionally, ensuring positive outcomes and preserving strong client relationships.
Support customer engagement and marketing initiatives by communicating product enhancements, industry insights, and best practices.
Maintain accurate and up-to-date records of customer interactions, service activities, and account-related documentation.

Qualifications for Customer Success Specialist:

2+ years prior experience in customer facing and / or sales roles.
Excellent communication skills and the ability to understand the needs of the customers.
Demonstrate analytical and problem-solving skills.
Strong organizational and time management skills.
Knowledge of the corporate information technology (IT) space, any experience working with data backup, or IT Managed Services Providers (MSP) is a plus.
Knowledge of customer service programs and CRM management programs, experience with ChurnZero and HubSpot is a plus.
Strong administrative technical skills with standard MS Office components including Word, Excel, and PowerPoint.

What We Offer:

Hybrid working options for flexibility
Regular team-building and off-site company events.
A dynamic, inclusive, and collaborative work environment

Location: Leeds

This is a hybrid role, with a combination of office-based and remote working.

At Assured Data Protection we value diversity and inclusivity. We offer perks such as flex holidays and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.
You must have the legal right to work in the UK at the time of application, as we are unable to offer visa sponsorship for this role.

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Refine Your Search

account specialist jobs in leeds, eng

Customer Success Specialist

Property Manager

Financial Planning Administrator

Senior Management Accountant

Internal Sales Executive

Senior QC Analyst

Account Manager – Print & Packaging

Front End Specialist Launch Team

Rethink Practice Development Facilitator

Breakdown Controller AHN

Financial Controller

Junior Talent Acquisition Specialist

Project Manager

Social Worker

Accounts Receivable Specialist

Sales Operations Specialist - Temporary

Sales Executive

Microsoft Licensing Specialist

Victim Care Coordinator

Quality Specialist Launch Team

I want to receive the latest job alerts for account specialist in leeds, eng

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