Call centre work from home Work, Jobs in Leeds, Eng (with Salaries)

Customer Care Advisor
Optimum Medical —Leeds
- £26,750 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
8d
Customer Service Officer
Leeds City Council —Leeds
- £26,403 - £28,142 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
7d
Customer Service Executive
Nexus Vehicle Rental —Leeds
- £26,227.50 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Store discount
- Work from home
Quick apply
13d
Telesales Advisor
BTY Sales and Marketing —Leeds
- From £12.71 an hour
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
Quick apply
Tele Care Response Centre Operative
Leeds City Council —Leeds
- £28,598 - £31,022 a year
- Part-time
- Administrative experience
- IT
- Communication skills
- Annual leave
1d
Inbound Sales & Service Advisor
Clearanswer —Leeds
- £23,829 - £25,038 a year
- Full-time
- Sales
- Customer service
- In-person
Policy Advisor for Domestic Human Rights Team
Ministry of Justice —Leeds
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
6d
Customer Service Adviser - Money
Skipton Building Society —Skipton
- £24,750 a year
- Full-time
- Hybrid work
- Customer service
- Annual leave
5d
Operational Support Officer
HM Courts & Tribunal Service —Bradford
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
9d
Care Navigator - GP Receptionist
Fountain Medical Centre Morley —Leeds
- Up to £13.74 an hour
- Part-time
- Customer service
- Administrative experience
- Typing
Quick apply
2d
Customer Experience Advisor | S1 | Retail Banking | Barnsley
A01 Santander UK plc —Barnsley
- £25,000 - £31,579 a year
- Full-time
- Customer service
- Banking
Operational Support Grade - HMP Wetherby (Prison Support Role)
Ministry of Justice —Leeds
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
12d
Paralegal
Lyons Davidson Solicitors —Leeds
- £23,250 a year
- Full-time
- Hybrid work
- Microsoft Word
- Computer literacy
- English
13d
Claims Handler
Markel International Services Ltd —Leeds
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Flexible schedule
Quick apply
7d
Call Center Representative
Sarwar Property Management Ltd —Cleckheaton
- From £12.71 an hour
- Part-time
- CRM software
- Up to 50% travel
- Sales
- Free parking
Quick apply
14d
Youth Worker
Leeds City Council —Leeds
- £30,745 - £33,869 a year
- Weekend availability
- Annual leave
IT Support Apprentice
QA Apprenticeships —Leeds
- £18,000 a year
- Full-time
- Customer service
- Microsoft Office
- SQL
- Work from home
2h
Duty Officer
Leeds City Council —Leeds
- £28,598 - £31,022 a year
- Management
- Customer service
- Administrative experience
- Annual leave
7d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Leeds
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Cleaning Operative
Leeds City Council —Leeds
- £22,366 a year
- Call to connect
- Annual leave

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Customer Care Advisor

Optimum Medical
Leeds

Quick apply

Job details

Permanent | Full-time
£26,750 a year
8 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Company pension
Employee assistance programme
Paid volunteer time
Referral programme
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
GCSE
Communication skills
A Level

Full job description

Are you a caring, detail‑driven team player who loves helping people and doing the right thing? Join Vyne Healthcare, part of Optimum Medical, and make a genuine difference to patients, care homes and healthcare professionals across the UK.

About the Role

As a Customer Care Advisor, you’ll be the compassionate, reliable point of contact for customers using our NHS dispensing service. Dealing with a wide range of inbound calls, emails and online enquiries, you’ll be responsible for ensuring every customer receives accurate information, excellent service and the support they need throughout their prescription journey.

You’ll build trusted relationships with patients, care assistants, care homes and healthcare professionals - acting as their advocate, solving problems with empathy, and ensuring they receive the products and information they need.

This role is based at our Leeds City Centre HQ (shortly due to relocate to the Stourton area on the outskirts of Leeds) , working 4 days per week in the office and 1 day from home. The starting salary is £26,750, with a clear progression pathway through our Customer Care career framework.

What You’ll Be Doing

Manage NHS prescriptions on behalf of customers
Process orders accurately across phone, email and online platforms
Support new referrals and clearly explain how our service works
Maintain precise, up‑to‑date customer records
Provide product information and guidance, championing Optimum Medical brands
Contact customers about order updates, delays or repeat requirements
Refer customers to healthcare professionals, including our Vyne nursing team, when needed
Welcome new customers and ensure they feel supported from day one
Chase outstanding prescriptions to maintain continuity of care
Handle complaints with empathy and a focus on doing the right thing
Support Vyne shop customers with queries, purchases and returns
Contribute positively to team targets, meetings and training

What We’re Looking For

Impeccable attention to detail and accuracy - you take pride in getting things right
A caring, patient‑focused approach and a genuine desire to help people is essential in this role
A strong team player who supports colleagues and contributes positively to the wider team
Excellent written and verbal communication skills
Ability to prioritise and multitask in a fast‑paced environment
Confident using multiple systems
A demonstrable passion for customer service and healthcare
Prior experience in a telephone‑based customer care or service role would be advantageous but is not essential (healthcare experience is a bonus)

Why Optimum Medical?

We’re building the most people‑focused healthcare company in the industry. Our products - from healthcare lubricants to urology solutions - are used in every NHS hospital and in more than 60 countries worldwide. But what truly sets us apart is our culture.

We’re fast‑paced, supportive and obsessed with improvement. Our mantra, Constantly Create Better, guides everything we do. If you thrive in environments where people genuinely care, teamwork matters and doing the right thing is celebrated, you’ll feel right at home.

What We Offer

☑ Full induction plan, ongoing training and regular performance reviews
☑ Competitive salary with bonus scheme
☑ 27 days holiday plus bank holidays, with the option to buy or sell up to 5 days
☑ 2 paid volunteer/charity days each year
☑ Health Cash Plan and 24/7 GP Anytime service
☑ Employee Assistance Programme and Mental Health First Aiders
☑ Life Assurance (3x salary) and pension plan
☑ A vibrant, values-led culture with regular social events

Our Values

At Optimum Medical we LISTEN, we CREATE, we MAKE IT HAPPEN, we CARE, and we HAVE FUN. If you’re passionate about making a difference and want to be part of a company that puts people first, we’d love to hear from you.

Optimum Medical is committed to equality of opportunity and freedom from discrimination. We encourage applications from all backgrounds and communities.

Please note: we do not accept applications via recruitment agencies.

Pay: £26,750.00 per year

Benefits:

Casual dress
Company pension
Free parking
Health & wellbeing programme
On-site parking
Referral programme

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

call centre work from home jobs in leeds, eng

Customer Care Advisor

Customer Service Officer

Customer Service Executive

Telesales Advisor

Tele Care Response Centre Operative

Inbound Sales & Service Advisor

Policy Advisor for Domestic Human Rights Team

Customer Service Adviser - Money

Operational Support Officer

Care Navigator - GP Receptionist

Customer Experience Advisor | S1 | Retail Banking | Barnsley

Operational Support Grade - HMP Wetherby (Prison Support Role)

Paralegal

Claims Handler

Call Center Representative

Youth Worker

IT Support Apprentice

Duty Officer

JUNIOR SALES CONSULTANT

Cleaning Operative

I want to receive the latest job alerts for call centre work from home in leeds, eng

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