Charity shop Work, Jobs in Leeds, Eng (with Salaries)

Customer Care Advisor
Optimum Medical —Leeds
- £26,750 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
10d
Customer Assistant - Service
Morrisons —Leeds
- Annual leave
- Employee discount
Quick apply
2d
Apprentice Retail Sales Assistant
Superdrug —Leeds
- £9.75 - £10.55 an hour
- Sales
- Customer service
- Communication skills
- Store discount
- Employee discount
2d
Retail Store Manager
The Works —Leeds
- Retail management
- Leadership
- Employee assistance programme
- Employee discount
Customer Team Leader
Co-op —Leeds
- £14.48 an hour
- Temporary
- Merchandising
- Bakery
- Team management
- Store discount
- Employee discount
3d
Sales - Sales Advisor - UK
New Look —Leeds
- Part-time
11d
Retail Team Leader Leeds Kirkstall
Cancer Research UK —Leeds
- Part-time
- Supervising experience
- Employee discount
Customer Team Member
Co-op —York
- £13.04 an hour
- Overtime
- Bakery
- Paid training
- Employee discount
3d
Customer Assistant - Replenishment
Morrisons —Castleford
- Annual leave
- Employee discount
Quick apply
1d
Retail Assistant
YGC PARTNERS LIMITED —Shelley
- £10.85 - £12.71 an hour
- Weekend availability
- Customer service
- Retail sales
- Free parking
- Employee assistance programme
Quick apply
10d
General Assistant- York
Hobbycraft —York
- £12.71 an hour
- Part-time
- Customer service
- Cash handling
- Communication skills
- Employee discount
9d
Stock Room & Retail Volunteer (Horsforth Town Street)
Leeds Hospitals Charity —Leeds
- Weekend availability
- Customer service
- Administrative experience
- IT
Quick apply
14d
Customer Services Assistant - Petrol Filling Station
OurCoop —Huddersfield
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
1d
Customer Services Assistant - Petrol Filling Station / 24hour operation
OurCoop —Barnsley
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
23h
Retail Volunteer (Hunslet Leeds Church Street)
Barnardo's —Leeds
- Call to connect
- Administrative experience
- Store discount
- Employee discount
Assistant Shop Manager - Bank
Martin House Children's Hospice —Skipton
- £14.24 an hour
- Hospice
- Annual leave
7d
Store Manager
Lush —York
- £39,250 a year
- Temporary
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
14d
Shop Manager – Allerton Road
Claire House —Allerton Mauleverer
- £27,300 a year
- Full-time
- Customer service
- IT
- Retail management
15h
Team Manager - Food - Leeds Area
Marks & Spencer —Pudsey
- Full-time
- Employee discount
Retail Hub Volunteer
St Gemma's Hospice —Leeds
- Full-time
- Hospice

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Customer Care Advisor

Optimum Medical
Leeds

Quick apply

Job details

Permanent | Full-time
£26,750 a year
10 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Company pension
Employee assistance programme
Paid volunteer time
Referral programme
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
GCSE
Communication skills
A Level

Full job description

Are you a caring, detail‑driven team player who loves helping people and doing the right thing? Join Vyne Healthcare, part of Optimum Medical, and make a genuine difference to patients, care homes and healthcare professionals across the UK.

About the Role

As a Customer Care Advisor, you’ll be the compassionate, reliable point of contact for customers using our NHS dispensing service. Dealing with a wide range of inbound calls, emails and online enquiries, you’ll be responsible for ensuring every customer receives accurate information, excellent service and the support they need throughout their prescription journey.

You’ll build trusted relationships with patients, care assistants, care homes and healthcare professionals - acting as their advocate, solving problems with empathy, and ensuring they receive the products and information they need.

This role is based at our Leeds City Centre HQ (shortly due to relocate to the Stourton area on the outskirts of Leeds) , working 4 days per week in the office and 1 day from home. The starting salary is £26,750, with a clear progression pathway through our Customer Care career framework.

What You’ll Be Doing

Manage NHS prescriptions on behalf of customers
Process orders accurately across phone, email and online platforms
Support new referrals and clearly explain how our service works
Maintain precise, up‑to‑date customer records
Provide product information and guidance, championing Optimum Medical brands
Contact customers about order updates, delays or repeat requirements
Refer customers to healthcare professionals, including our Vyne nursing team, when needed
Welcome new customers and ensure they feel supported from day one
Chase outstanding prescriptions to maintain continuity of care
Handle complaints with empathy and a focus on doing the right thing
Support Vyne shop customers with queries, purchases and returns
Contribute positively to team targets, meetings and training

What We’re Looking For

Impeccable attention to detail and accuracy - you take pride in getting things right
A caring, patient‑focused approach and a genuine desire to help people is essential in this role
A strong team player who supports colleagues and contributes positively to the wider team
Excellent written and verbal communication skills
Ability to prioritise and multitask in a fast‑paced environment
Confident using multiple systems
A demonstrable passion for customer service and healthcare
Prior experience in a telephone‑based customer care or service role would be advantageous but is not essential (healthcare experience is a bonus)

Why Optimum Medical?

We’re building the most people‑focused healthcare company in the industry. Our products - from healthcare lubricants to urology solutions - are used in every NHS hospital and in more than 60 countries worldwide. But what truly sets us apart is our culture.

We’re fast‑paced, supportive and obsessed with improvement. Our mantra, Constantly Create Better, guides everything we do. If you thrive in environments where people genuinely care, teamwork matters and doing the right thing is celebrated, you’ll feel right at home.

What We Offer

☑ Full induction plan, ongoing training and regular performance reviews
☑ Competitive salary with bonus scheme
☑ 27 days holiday plus bank holidays, with the option to buy or sell up to 5 days
☑ 2 paid volunteer/charity days each year
☑ Health Cash Plan and 24/7 GP Anytime service
☑ Employee Assistance Programme and Mental Health First Aiders
☑ Life Assurance (3x salary) and pension plan
☑ A vibrant, values-led culture with regular social events

Our Values

At Optimum Medical we LISTEN, we CREATE, we MAKE IT HAPPEN, we CARE, and we HAVE FUN. If you’re passionate about making a difference and want to be part of a company that puts people first, we’d love to hear from you.

Optimum Medical is committed to equality of opportunity and freedom from discrimination. We encourage applications from all backgrounds and communities.

Please note: we do not accept applications via recruitment agencies.

Pay: £26,750.00 per year

Benefits:

Casual dress
Company pension
Free parking
Health & wellbeing programme
On-site parking
Referral programme

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

charity shop jobs in leeds, eng

Customer Care Advisor

Customer Assistant - Service

Apprentice Retail Sales Assistant

Retail Store Manager

Customer Team Leader

Sales - Sales Advisor - UK

Retail Team Leader Leeds Kirkstall

Customer Team Member

Customer Assistant - Replenishment

Retail Assistant

General Assistant- York

Stock Room & Retail Volunteer (Horsforth Town Street)

Customer Services Assistant - Petrol Filling Station

Customer Services Assistant - Petrol Filling Station / 24hour operation

Retail Volunteer (Hunslet Leeds Church Street)

Assistant Shop Manager - Bank

Store Manager

Shop Manager – Allerton Road

Team Manager - Food - Leeds Area

Retail Hub Volunteer

I want to receive the latest job alerts for charity shop in leeds, eng

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