Customer advocate Work, Jobs in Leeds, Eng (with Salaries)

Customer Care Advisor
Optimum Medical —Leeds
- £26,750 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
8h
Advocate
Together Women —Leeds
- £29,113 a year
- Full-time
- Administrative experience
- Mentoring
- In-person
- Employee assistance programme
- Sick pay
Quick apply
7d
Senior Advocate
Together Women —Leeds
- £31,040 a year
- Full-time
- Administrative experience
- Mentoring
- In-person
- Employee assistance programme
- Sick pay
Quick apply
7d
Customer Consultant - Cleckheaton
Nationwide Building Society —Cleckheaton
- From £26,500 a year
- Full-time
- Customer service
- Banking
4d
Visitor Assistant
English Heritage —York
- £12.90 an hour
- Call to connect
- Customer service
- English
- School
- Employee assistance programme
- Employee discount
7d
Customer Support Manager
Solera —Leeds
- Full-time
- CRM software
- Customer service
- English
Quick apply
Correspondence and Engagement Manager
HM Revenue and Customs —Leeds
- £45,544 - £49,523 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
8d
Supervisor
Smiggle —Leeds
- Part-time
- Sales
- Merchandising
- Store discount
- Annual leave
Quick apply
6d
Assistant Store Manager
Smiggle —Leeds
- Part-time
- Sales
- Leadership
- Store discount
- Annual leave
Quick apply
1d
Sports Course Helper
Places for People —Pool-in-Wharfedale
- £13.45 an hour
- Part-time
- Employee discount
- Flexible schedule
7d
Technical Support Analyst - SketchUp
Trimble —Leeds
- Full-time
- Computer Science
- Software troubleshooting
- Bachelor's degree
5d
PMO Performance Lead
Egis —Leeds
- Communication skills
6d
Finance Benefit and Debt Advisor
Employment —Leeds
- Up to £30,000 a year
- Full-time
- Negotiation
Marketing and Communications Director
Vintage.com —Leeds
- Full-time
- Hybrid work
- Leadership
- Marketing
Quick apply
Change and Communications Deployment Manager
Bakkavor —Leeds
- Management
- Organisational skills
- Employee discount
- Life insurance
14d
Plasterer
Places for People —Leeds
- £37,002.35 a year
- Overtime
- Supervising experience
- Mentoring
- Annual leave
- Sick pay
11d
Regional Business Development Manager (On Trade) - North East, Leeds and York
AG Barr —Leeds
- Full-time
- Remote
- Microsoft Powerpoint
- Google Suite
- Sales
- Employee discount
Quick apply
Treasury Change Manager
Lloyds Banking Group —Leeds
- £72,702 - £80,780 a year
- Full-time
- Hybrid work
- Data analysis skills
- SQL
4d
Enhanced Support and Grants Team Manager (maternity cover)
Christians Against Poverty —Bradford
- £19,494 a year
- Part-time
- Hybrid work
- Team management
- Leadership
- Flexitime
- Employee discount
6d
Sales Executive
Charity Link —Barnsley
- £23,795 - £45,000 a year
- Weekend availability
- Sales
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply

I want to receive the latest job alerts for customer advocate in leeds, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer advocate jobs near leeds, eng

Customer Care Advisor

Optimum Medical
Leeds

Quick apply

Job details

Permanent | Full-time
£26,750 a year
8 hours ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Company pension
Employee assistance programme
Paid volunteer time
Referral programme
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
GCSE
Communication skills
A Level

Full job description

Are you a caring, detail‑driven team player who loves helping people and doing the right thing? Join Vyne Healthcare, part of Optimum Medical, and make a genuine difference to patients, care homes and healthcare professionals across the UK.

About the Role

As a Customer Care Advisor, you’ll be the compassionate, reliable point of contact for customers using our NHS dispensing service. Dealing with a wide range of inbound calls, emails and online enquiries, you’ll be responsible for ensuring every customer receives accurate information, excellent service and the support they need throughout their prescription journey.

You’ll build trusted relationships with patients, care assistants, care homes and healthcare professionals - acting as their advocate, solving problems with empathy, and ensuring they receive the products and information they need.

This role is based at our Leeds City Centre HQ (shortly due to relocate to the Stourton area on the outskirts of Leeds) , working 4 days per week in the office and 1 day from home. The starting salary is £26,750, with a clear progression pathway through our Customer Care career framework.

What You’ll Be Doing

Manage NHS prescriptions on behalf of customers
Process orders accurately across phone, email and online platforms
Support new referrals and clearly explain how our service works
Maintain precise, up‑to‑date customer records
Provide product information and guidance, championing Optimum Medical brands
Contact customers about order updates, delays or repeat requirements
Refer customers to healthcare professionals, including our Vyne nursing team, when needed
Welcome new customers and ensure they feel supported from day one
Chase outstanding prescriptions to maintain continuity of care
Handle complaints with empathy and a focus on doing the right thing
Support Vyne shop customers with queries, purchases and returns
Contribute positively to team targets, meetings and training

What We’re Looking For

Impeccable attention to detail and accuracy - you take pride in getting things right
A caring, patient‑focused approach and a genuine desire to help people is essential in this role
A strong team player who supports colleagues and contributes positively to the wider team
Excellent written and verbal communication skills
Ability to prioritise and multitask in a fast‑paced environment
Confident using multiple systems
A demonstrable passion for customer service and healthcare
Prior experience in a telephone‑based customer care or service role would be advantageous but is not essential (healthcare experience is a bonus)

Why Optimum Medical?

We’re building the most people‑focused healthcare company in the industry. Our products - from healthcare lubricants to urology solutions - are used in every NHS hospital and in more than 60 countries worldwide. But what truly sets us apart is our culture.

We’re fast‑paced, supportive and obsessed with improvement. Our mantra, Constantly Create Better, guides everything we do. If you thrive in environments where people genuinely care, teamwork matters and doing the right thing is celebrated, you’ll feel right at home.

What We Offer

☑ Full induction plan, ongoing training and regular performance reviews
☑ Competitive salary with bonus scheme
☑ 27 days holiday plus bank holidays, with the option to buy or sell up to 5 days
☑ 2 paid volunteer/charity days each year
☑ Health Cash Plan and 24/7 GP Anytime service
☑ Employee Assistance Programme and Mental Health First Aiders
☑ Life Assurance (3x salary) and pension plan
☑ A vibrant, values-led culture with regular social events

Our Values

At Optimum Medical we LISTEN, we CREATE, we MAKE IT HAPPEN, we CARE, and we HAVE FUN. If you’re passionate about making a difference and want to be part of a company that puts people first, we’d love to hear from you.

Optimum Medical is committed to equality of opportunity and freedom from discrimination. We encourage applications from all backgrounds and communities.

Please note: we do not accept applications via recruitment agencies.

Pay: £26,750.00 per year

Benefits:

Casual dress
Company pension
Free parking
Health & wellbeing programme
On-site parking
Referral programme

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer advocate jobs in leeds, eng

Customer Care Advisor

Advocate

Senior Advocate

Customer Consultant - Cleckheaton

Visitor Assistant

Customer Support Manager

Correspondence and Engagement Manager

Supervisor

Assistant Store Manager

Sports Course Helper

Technical Support Analyst - SketchUp

PMO Performance Lead

Finance Benefit and Debt Advisor

Marketing and Communications Director

Change and Communications Deployment Manager

Plasterer

Regional Business Development Manager (On Trade) - North East, Leeds and York

Treasury Change Manager

Enhanced Support and Grants Team Manager (maternity cover)

Sales Executive

I want to receive the latest job alerts for customer advocate in leeds, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected