Energy & utilities Work, Jobs in Leeds, Eng (with Salaries)

Revenue Protection Officer
United Gas and Power —Guiseley
- Monday to Friday
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Annual leave
Quick apply
Sludge Logistics Optimiser
Yorkshire Water —Leeds
- £42,881 - £50,710 a year
- Full-time
- Communication skills
- Annual leave
- Flexible schedule
13d
Projects & Utilities Manager
NewPrinces Group —Bradford
- Engineering
- Analysis skills
- Contracts
- Annual leave
- Work from home
Facilities Coordinator
Shepley Spring Ltd —Knaresborough
- £42,000 - £50,000 a year
- Full-time
- Maintenance
- Microsoft Office
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
1d
Property & Compliance Coordinator
Haus Sales & Lettings —Leeds
- £25,500 - £26,500 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
Risk Management - all levels
Turner & Townsend —Leeds
- Full-time
- IT
- Communication skills
Quick apply
Senior Project Planner
Ayesa —Leeds
- Hybrid work
- Engineering
- Analysis skills
- Project management
- Annual leave
- Employee assistance programme
Quick apply
Yard Labourer / Tank Tester
Generator Power Ltd —Normanton
- Overtime
- Customer service
- Maintenance
- Plumbing
Quick apply
Operational Technology / Project Management Professionals (OT/SCADA PLC).
Sweco —Leeds
- Full-time
- Hybrid work
- Programmable logic controllers
- Employee assistance programme
- Employee discount
Operational Technology / Project Management Professionals (OT/SCADA PLC).
Sweco UK —Leeds
- Part-time
- Hybrid work
- Programmable logic controllers
- Employee assistance programme
- Employee discount
Process Technician
Glanua —Wakefield
- Full-time
- Laboratory experience
- Travel
- Mentoring
Quick apply
Advisory Consultant
Aqua Consultants —Leeds
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Cost Manager - Energy Infrastructure
Turner & Townsend —Leeds
- Full-time
- Hybrid work
- Contracts
Quick apply
Project Coordinator
Yorkshire Water —Bradford
- £28,342 - £35,011 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Flexible schedule
6d
Project Controls Specialists - All Levels - Planning
Turner & Townsend —Leeds
- Full-time
- Microsoft Office
- Leadership
- Communication skills
Quick apply
Utilities Surveyor (Senior / Principal)
Tetra Tech —Leeds
- Nights as needed
- Hybrid work
- AutoCAD
- Leadership
Water Operative Teams (Ganger and mate)
United Infrastructure —Leeds
- Full-time
- Health & wellbeing programme
- Life insurance
Quick apply
Assistant Director- Energy and Infrastructure Planner
Deloitte —Leeds
- Hybrid work
Temporary Works Co-ordinator
VINCI Energies —Castleford
- Temporary
- Engineering
- Bachelor's degree
- Organisational skills
Systems Development Analyst
Ameresco —Leeds
- Full-time
- Computer Science
- SQL
- JavaScript

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Revenue Protection Officer

United Gas and Power
Guiseley

Quick apply

Job details

Permanent

Benefits

Cycle to work scheme
Annual leave
Company events

Qualifications

Microsoft Office
Analysis skills
IT
Communication skills

Full job description

Overview

As one of the fastest-growing and highest-rated commercial energy suppliers in the UK, we are seeking an experienced Revenue Protection Officer to join our team at our Guiseley, Leeds office.

This role is suited to someone who can take ownership of the end to end complex gas and electricity revenue protection cases, applying strong analytical skills and sound judgement to identify energy theft, progress investigations, and deliver compliant results.

At UGP we aim to attract people from diverse backgrounds to build on our inclusive culture. We welcome applications from everyone regardless of age, race, gender, religion or beliefs, disability, gender identity or sexual orientation.

Responsibilities

Lead identification and prioritisation of revenue protection risks using exception reports, smart meter data, consumption trends, meter reads, and account activity.
Complete desktop investigations and evidence collation (e.g., deep dives, read validation, change of tenancy review, meter technical detail analysis).
Partner with metering agents, data collectors, DNO’s, gas transporters, and field revenue protection teams to commission site activity, review outcomes, and agree next steps.
Calculate estimated consumption, back-bills, and billing adjustments in line with internal policy and regulatory/industry requirements; provide peer review and coaching to improve accuracy.
Raise and oversee requests for meter exchanges, safety checks, reads, and investigations via internal workflows and third-party portals; proactively manage third-party responses to meet SLAs.
Handle sensitive customer contact (phone/email/letter) for escalated or disputed cases, explaining outcomes clearly and agreeing resolution and repayment/settlement options.
Identify and support customers in vulnerable circumstances, ensuring appropriate referrals and reasonable adjustments are applied.
Work closely with Billing, Collections, Customer Service, Complaints, and Legal/Fraud functions to resolve complex cases and prevent repeat loss.
Support quality assurance through case audits/checks, identifying root causes of leakage/rework and recommending control/process improvements.
Support onboarding and coaching of colleagues, sharing best practice and contributing to a consistent approach to decision-making.

The Individual

Experience in revenue protection, revenue assurance, billing, collections, fraud prevention, investigations, or regulated utilities operations.
Strong analytical capability, including interpretation of consumption patterns and (where applicable) smart meter/interval data to identify anomalies and evidence leakage.
Proven ability to own complex cases end to end, applying judgement to evidence and documenting decision rationale to an auditable standard.
Excellent attention to detail with demonstrable accuracy in calculations, case notes, and record keeping.
Confident written and verbal communication skills, including ability to explain outcomes clearly and handle escalated customer interactions.
Ability to priorities’ a varied caseload and deliver against SLAs and quality measures with minimal supervision.
Strong integrity and understanding of confidentiality, data protection, and appropriate escalation for suspected fraud/safety concerns.
Competent IT skills, including MS Office (particularly Excel) and comfort using billing/CRM/case management systems.
Advanced DBS check is required for this role

Join The Team

Competitive salary, based on experience.
Regular company social events.
25 days annual leave, plus bank holidays, with the option to purchase up to 5 additional days per year.
Collaborative working environment.
Career progression opportunities.
Opportunity to grow within an expanding business.
Monday to Friday, 9:00am to 5:00pm, with some hybrid working considered.
Health and well-being cashback scheme.
Cycle to Work scheme.

Company Overview

United Gas & Power (UGP), is a business energy supplier based in Yorkshire that truly puts customer service at the heart of its organisation. We supply businesses across the UK and handle the entire end-to-end switching process to make your switch as hassle free as possible.

Quick apply

Refine Your Search

energy & utilities jobs in leeds, eng

Revenue Protection Officer

Sludge Logistics Optimiser

Projects & Utilities Manager

Facilities Coordinator

Property & Compliance Coordinator

Risk Management - all levels

Senior Project Planner

Yard Labourer / Tank Tester

Operational Technology / Project Management Professionals (OT/SCADA PLC).

Operational Technology / Project Management Professionals (OT/SCADA PLC).

Process Technician

Advisory Consultant

Cost Manager - Energy Infrastructure

Project Coordinator

Project Controls Specialists - All Levels - Planning

Utilities Surveyor (Senior / Principal)

Water Operative Teams (Ganger and mate)

Assistant Director- Energy and Infrastructure Planner

Temporary Works Co-ordinator

Systems Development Analyst

I want to receive the latest job alerts for energy & utilities in leeds, eng

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