Jobs at tesla Work, Jobs in Leeds, Eng (with Salaries)

Customer Service Advisor
Zuno Tech Group —Leeds
- Full-time
- Customer service
- English
- Communication skills
- Annual leave
Complaints Advisor
Zuno Tech Group —Leeds
- Full-time
- Customer service
- English
- Communication skills
- Annual leave
Office Coordinator
Zuno Tech Group —Leeds
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Installation Scheduler
Zuno Tech Group —Leeds
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Annual leave
Renewables Callout Advisor
Zuno Tech Group —Leeds
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
Self-employed driver in Leeds
DriiveMe —Leeds
13d
Callout Advisor - Boilers & A/C
Zuno Tech Group —Leeds
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
Technical Auditor
Zuno Tech Group —Leeds
- Full-time
- Customer service
- Computer literacy
- Supervising experience
- Annual leave
Installation Scheduling Manager
Zuno Tech Group —Leeds
- Weekend availability
- Management
- English
- Organisational skills
- Annual leave
Fleet Co-ordinator
Zuno Tech Group —Barnsley
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
7d
Self-employed driver in Barnsley
DriiveMe —Barnsley
13d
Self-employed driver in Wakefield
DriiveMe —Wakefield
13d
Self-employed driver in Huddersfield
DriiveMe —Huddersfield
12d
Service Technician / Automotive Mechanic- Leeds
Tesla —Leeds
- Communication skills
Self-employed driver in Bradford
DriiveMe —Bradford
13d
Finance Assistant
Zuno Tech Group —Leeds
- Full-time
- Microsoft Excel
- Sales
- ERP systems
- Annual leave
Solar Technical Auditor
Zuno Tech Group —Leeds
- Full-time
- Schematics
- Travel
- Communication skills
- Annual leave
Compliance Business Analyst
Zuno Tech Group —Leeds
- Full-time
- Google Suite
- Administrative experience
- Organisational skills
- Annual leave
Warehouse Team Leader - Barnsley
Zuno Tech Group —Barnsley
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
8d
Self-employed driver in Halifax
DriiveMe —Halifax
12d

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Customer Service Advisor

Zuno Tech Group
Leeds

Apply Now

Job details

Full-time

Benefits

Annual leave
Company pension

Qualifications

Customer service
GCSE
English
Communication skills

Full job description

Customer Service Advisor

Leeds Office

Full Time

About Zuno

When you join Zuno, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with E.on, EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers/Watford Football Clubs – among others. Backed by Brookfield and a part of the HomeServe group, a team that works together to empower our customers' homes and lives.

Zuno offers…

A great team culture – You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties.
A market-leading tech platform – Our team of developers is constantly improving our award-winning platform to support customers and engineers.
Employee progression – We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression.
Customer champions – Our unique online journey empowers our customers. And through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products.
Award-winning products – We work with leading manufacturers to install high-quality products, with many being Which? and Quiet Mark approved.
Global investors – We're proud to be backed by Brookfield and part of the HomeServe Group

The Role

Resolve customer enquiries/complaints and questions professionally via telephone, email, or
Intercom (Live chat) in line with business policies and procedures within a timely manner.
Help resolve issues and troubleshoot technical problems and where necessary, liaise with
technical colleagues.
Provide customers with accurate information about products and services ensuring a good
customer outcome.
Ensure processes are adapted where customers may require additional support for special
circumstances delivering a caring and compassionate service.
Update Zuno admin platform regularly to ensure all information is being recorded correctly for
each customer interaction.
Handle and manage through to a satisfactory resolution any emails from the customer service
inbox
Adhere to all relevant legislation, industry regulations and Company policies and procedures.

Who we are looking for:

12 months plus experience working in a Customer Service Role, with excellent verbal communication skills.
Experience in delivering a right first-time good outcome for a customer.
Experience of working in a fast paced, vibrant and at times, pressured environment.
Familiar with owning a customer enquiry/complaint through to resolution.
Understanding of a positive customer experience.
Caring and compassionate nature.
Confidence in working on your own initiative as well as within a team environment.
Driven to deliver a good outcome for customers.
GCSE (Or equivalent) Maths and English, with a good command of English for accuracy in written communication.
Patient and committed to excellence.
Active listening skills.

Benefits:

30 days annual leave + bank holidays
Private medical cover with Aviva
4 x salary Death in Service cover with Zurich
Paid 6 months maternity pay after a year of service
Paid paternity pay after a year of service
Salary sacrifice pension matched up to 6%
Ongoing training & development opportunities
Social events

After probationary period

Apply Now

Refine Your Search

jobs at tesla jobs in leeds, eng

Customer Service Advisor

Complaints Advisor

Office Coordinator

Installation Scheduler

Renewables Callout Advisor

Self-employed driver in Leeds

Callout Advisor - Boilers & A/C

Technical Auditor

Installation Scheduling Manager

Fleet Co-ordinator

Self-employed driver in Barnsley

Self-employed driver in Wakefield

Self-employed driver in Huddersfield

Service Technician / Automotive Mechanic- Leeds

Self-employed driver in Bradford

Finance Assistant

Solar Technical Auditor

Compliance Business Analyst

Warehouse Team Leader - Barnsley

Self-employed driver in Halifax

I want to receive the latest job alerts for jobs at tesla in leeds, eng

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