Operational customer communications manager Work, Jobs in Leeds, Eng (with Salaries)

Change and Communications Deployment Manager
Bakkavor —Leeds
- Management
- Organisational skills
- Employee discount
- Life insurance
Operational Customer Communications Manager
Skipton Building Society —Skipton
- £75,000 a year
- Full-time
- Financial services
- Leadership
- Communication skills
- Annual leave
4d
Operations Manager
Aspens —Leeds
- £50,000 - £55,000 a year
- Full-time
- Hospitality
- Computer skills
- Leadership
- Annual leave
Operational Training Manager
GXO Logistics —Bradford
- Up to £40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Planning and Scheduling Team Leader
M Group —Leeds
- £34,000 - £38,000 a year
- Analysis skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Continuous Improvement Manager
Shepley Spring Ltd —Knaresborough
- £50,000 - £65,000 a year
- Full-time
- Engineering
- Microsoft Office
- Continuous improvement
- Free parking
- Gym membership
Quick apply
5d
Operational Readiness Manager
Yorkshire Water —Bradford
- Up to £70,000 a year
- Full-time
- Hybrid work
- Engineering
- Construction experience
- Leadership
- Annual leave
- Flexible schedule
12d
Customer Services Team Leader
DRiV Incorporated —Bradford
- £37,000 - £48,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
Quick apply
Emerging Talent & Careers Coordinator
Jet2.com and Jet2holidays —Leeds
- Full-time
- Microsoft Powerpoint
- Administrative experience
- Presentation skills
- Employee discount
Industry Manager
Leeds Teaching Hospitals NHS Trust —Leeds
- £49,387 - £56,515 a year
- Full-time
- Travel
- Contracts
- Leadership
General Manager
Bannatyne —Leeds
- £50,000 a year
- Weekend availability
- Team management
- Leadership
- Annual leave
- Employee assistance programme
14d
Empty Homes Team Leader
Yorkshire Housing —York
- £45,685 a year
- Full-time
- Maintenance
- Leadership
- Communication skills
- Annual leave
- Employee discount
7d
Senior Communications and Engagement Officer
Leeds City Council —Leeds
- £39,862 - £42,839 a year
- Full-time
- Hybrid work
- Computer literacy
- English
- Project management
13d
Operational Assurance Manager - 12m FTC
evoke —Leeds
- Full-time
- Hybrid work
- Management
- Presentation skills
- Communication skills
- Annual leave
- Work from home
5d
Transport Planning Manager
EasyBathrooms —Wakefield
- £45,000 a year
- Full-time
- Contracts
- APIs
- IT
- Free parking
- Employee discount
Quick apply
Service & Operations Manager - FTC
Minster Law —Wakefield
- £42,000 - £55,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
14d
Customer Relations Advisor - Leeds
JDGYMS —Leeds
- Full-time
- Customer service
- Organisational skills
- IT
- Employee discount
- Gym membership
Quick apply
12d
Workplace Experience Manager
Mitie —Leeds
- Full-time
- Maintenance
- Microsoft Office
- First Aid Certification
Student Services Coordinator: Experience
University of York —University of York
- £32,080 - £36,636 a year
- Full-time
- Hybrid work
- Administrative experience
- University
- Organisational skills
13d
Facilities Manager (Hard Services - Reactive)
Town Centre Securities PLC —Leeds
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
14d

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Change and Communications Deployment Manager

Bakkavor -
Leeds

Apply Now

Job details

Benefits

Company pension
Employee discount
Life insurance

Qualifications

Management
Organisational skills
SAP S/4HANA

Full job description

Why Greencore?

Following the combination with Bakkavor in January 2026, we’re one of the UK’s leading creators of convenience food, driven by a simple purpose: to make everyday taste better.

As a vibrant and fast-moving business, we’re proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn.

Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop.

Why is this an exciting time to be a Change & Communications Deployment Manager at Greencore?

Greencore has set the vision to build a world class SAP solution, through Project Vision, that delivers outstanding customer and colleague experience, technology innovation, integrated & comprehensive solutions to ensure our operations run without impact.

We are seeking a skilled and passionate Change & Comms Deployment Manager for the Project. The individual will be a transformation professional, with a strong and demonstrable experience delivering large, multi-year, technology-enabled business critical transformations.

The Change & Comms Deployment Manager is overall responsible for managing critical change management interventions across our operations, covering stakeholder engagement, engagement tracking, impact assessments and the change management plan the intent of minimising business disruption and supporting the effective introduction of S4 Hana across the business to an engaged stakeholder group. Critically, this role will be heavily ‘on the ground’ in operational sites, to work directly with business stakeholders and change champions to drive confidence and adoption of the S4 solution. The role will also work directly with the Programme Director and Change and Comms lead on driving a positive culture through the Vision Programme team through events and other culture interventions.

As a dynamic, self-starter, the individual will have the ability to communicate with, and influence senior stakeholders, and build critical relationships in the business to foster high degrees of trust and collaboration.

What you'll be doing:

Lead and coordinate all change management activities required to prepare operational sites for the deployment of SAP S/4HANA
Develop and execute site-specific change and readiness plans aligned to the overall Project Vision approach
Ensure business readiness activities are completed to agreed quality and timescales ahead of each deployment wave
Identify and mitigate change risks that could impact operational performance or programme delivery
Build strong relationships with factory leadership teams, operational managers, FSS, and key stakeholders across the business
Act as the primary change partner to operational sites, ensuring leaders understand the programme vision, impacts, and required actions
Facilitate effective engagement and secure buy-in from stakeholders at all levels of the organisation
Escalate stakeholder concerns and resistance appropriately and proactively manage resolution
Lead the assessment and validation of business impacts arising from S/4HANA deployment across operational functions
Translate technical and process changes into practical implications for colleagues and operational teams.
Ensure impacts are understood, documented, and incorporated into deployment, communications, training, and readiness plans
Develop and deliver clear, targeted communication plans that build understanding, confidence, and commitment to change
Ensure communication materials are relevant, practical, and tailored to operational audiences
Deliver site engagement events, leadership briefings, workshops, and change interventions to reinforce programme messaging and adoption
Establish and manage effective site-based Change Champion and Super User networks
Equip champions with the information, tools, and support required to advocate for the change locally
Monitor network effectiveness and drive continuous engagement throughout deployment and stabilisation
Drive user adoption and behavioural change to ensure successful embedding of new processes and ways of working
Monitor adoption indicators, stakeholder sentiment, and readiness metrics, taking corrective action where required
Support operational teams through go-live and hypercare periods to ensure successful transition into business-as-usual
Work closely with the Programme Director, Change & Communications Lead, Training Lead, Functional Leads, and Deployment teams to ensure integrated delivery of change activities
Contribute to the development of a positive, collaborative culture across Project Vision through events, engagement initiatives, and role modelling programme values
Provide regular reporting on change progress, risks, readiness, and stakeholder engagement activities

What we’re looking for:

Able to influence without formal authority (persuasive, consensus builder, good communicator)
Experience of running change impact assessments and managing execution of change interventions
Events experience
Ability to shift culture through change interventions
Excellent organisational skills, including attention to detail and ability to see the ‘big picture’
Strong people management skills
Experience of working in large scale transformation programmes underpinned by technology transformation would be preferred
Experience of managing complex super user / change champion networks
Previous experience of working to support an ERP implementation, specifically with S/4 HANA preferred

What you’ll get in return:

Competitive salary and job-related benefits
Annual Target Bonus
Car Allowance
Holidays
Competitive matched pension contributions
Life insurance up to 4x salary
Company share save scheme
Greencore Qualifications
Exclusive Greencore employee discount platform
Access to a full Wellbeing Centre platform
Enhanced parental leave and menopause policies

Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.

Apply Now

Refine Your Search

operational customer communications manager jobs in leeds, eng

Change and Communications Deployment Manager

Operational Customer Communications Manager

Operations Manager

Operational Training Manager

Planning and Scheduling Team Leader

Continuous Improvement Manager

Operational Readiness Manager

Customer Services Team Leader

Emerging Talent & Careers Coordinator

Industry Manager

General Manager

Empty Homes Team Leader

Senior Communications and Engagement Officer

Operational Assurance Manager - 12m FTC

Transport Planning Manager

Service & Operations Manager - FTC

Customer Relations Advisor - Leeds

Workplace Experience Manager

Student Services Coordinator: Experience

Facilities Manager (Hard Services - Reactive)

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