Patient access specialist Work, Jobs in Leeds, Eng (with Salaries)

Patient Support Advisor
New Patients —Featherstone
- £27,768 a year
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Employee discount
- Referral programme
12d
Bank SSD Assistant
Spire Healthcare —Leeds
- Hospital
- No experience needed
- Annual leave
11d
Intervention Support Coach - SEND (Reduced Year)
Leeds City College —Leeds
- £23,902 - £26,855 a year
- Hybrid work
- English
- Education
- Care plans
- Annual leave
7d
Stoma Care Coordinator
York and Scarborough Teaching Hospitals NHS Foundation Trust —York
- £28,392 - £31,157 a year
- Full-time
- Communication skills
- Relocation assistance
- Employee assistance programme
7d
Cognitive Behavioural Therapist
Leeds Community Healthcare NHS Trust —Leeds
- £49,387 - £56,515 a year
- Monday to Friday
- Microsoft Office
- Travel
- IT
- Annual leave
13d
Autism Specialist
justteachers —Bradford
- £98 - £115 a day
- Part-time
- Childcare
- Working with children
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Department PA
Leeds Teaching Hospitals NHS Trust —Leeds
- £28,392 - £31,157 a year
- Weekend availability
- Hybrid work
- Computer literacy
- English
- Communication skills
- Annual leave
4d
Patient-Public Involvement and Engagement Manager
University of York —University of York
- £46,049 - £56,535 a year
- Full-time
- Communication skills
7d
Bank Ward Administrator
Spire Healthcare —Leeds
- Customer service
- Computer literacy
- Administrative experience
- Free parking
- Annual leave
12d
SENCo - 2nd In Charge
The HOPE Centre For Inclusion —Leeds
- Organisational skills
- Leadership
- Communication skills
Bank Healthcare Technician
Chapter 2 —Wetherby
- Up to £16 an hour
- BLS Certification
- IT
- Communication skills
Community Support worker/Trainee
Tees, Esk and Wear Valleys NHS Trust —Harrogate
- £25,760 - £27,476 a year
- Full-time
- Travel
8d
Specialist Dietitian
York and Scarborough Teaching Hospitals NHS Foundation Trust —York
- £39,959 - £48,117 a year
- Full-time
- Leadership
- Relocation assistance
- Employee assistance programme
8d
Healthcare Assistant – Community Healthcare
North Yorkshire Hospice Care —Harrogate
- £29,740.49 - £30,287.98 a year
- Part-time
- Hybrid work
- IT
- Hospice
- Care plans
- Referral programme
Maternity Support Worker - Diabetes in Pregnancy
York and Scarborough Teaching Hospitals NHS Foundation Trust —York
- £28,392 - £31,157 a year
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
5d
Head of Retail
BARNSLEY HOSPICE —Barnsley
- £51,150 a year
- Full-time
- Sales
- Travel
- Hospice
- Free parking
Quick apply
Bank outpatient Physiotherapist
Spire Healthcare —Leeds
- Call to connect
- Hospital
- Bachelor's degree
- Organisational skills
- Annual leave
Bank Paediatric Phlebotomist
Spire Healthcare —Leeds
- Part-time
- Childcare
- Blood sampling
- Hospital
- Annual leave
Mentor/Tutor
nheducation —Hebden Bridge
- £18.43 - £35.00 an hour
- Full-time
- Childcare
- Working with children
- In-person
- Free parking
Quick apply
4d
Audiologist (Full-time/job-share)
LivingCare Group Ltd —Leeds
- £25 an hour
- Part-time
- Anatomy knowledge
- Bachelor's degree
- IT
- Free parking
- Employee assistance programme
Quick apply
6d

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Patient Support Advisor

New Patients -
Featherstone

Apply Now

Job details

Full-time
£27,768 a year
12 days ago

Benefits

Company pension
Employee discount
Referral programme

Qualifications

Customer service
Computer literacy
Communication skills

Full job description

HealthNet Homecare is a leading provider of homecare services, supporting patients to receive treatment and care in the comfort of their own homes. From medication deliveries to specialist clinical nursing support, including injection training and the administration of IV and infusion therapies, we are dedicated to making healthcare more accessible and convenient for those who need it most.

Supporting over 240,000 patients across a wide range of therapy areas, our experienced and compassionate teams work with individuals living with both rare and more common conditions. Our mission is to make patients' lives easier by removing the stress of managing treatment and providing reassurance that they are receiving safe, high-quality care every step of the way.

We are looking for Patient Support Advisors to join our busy Patient Support team in providing professional services to our clients, patients and healthcare providers.

If you are a passionate and caring individual, seeking a role with a mission statement you can truly get behind, where you can help to make a difference to patients’ everyday lives, then this is the opportunity for you!

We are looking for individuals with excellent customer service skills to enable us to deliver a high quality, patient experience! As a Patient Support Advisor, as the first line point of contact for all of our patients to create a Homecare solution in an open, transparent and collaborative manner.

Main Responsibilities:

To follow and promote relevant Company policy and procedure to ensure patient safety at all times.
Answering incoming calls, supporting with customer enquiries and complaints to ensure accurate information is taken, recorded and passed on to relevant parties.
Make outbound calls to patients to book in their medical deliveries
Administration of internal communication system, such as updating of contact lists, ensuring email address groups are correct/updated and distribution of documents as required/directed.
To maintain documentation filing systems within the department.
Ensure prescriptions are received in a timely manner complying with patient confidentially and data protection protocols.
To read and comply with all communications from head office and others to ensure necessary actions are undertaken for the pharmacy and customers.
To contribute to HealthNet's commitment to continuously improve by forwarding your suggestions to appropriate persons.
Proactively support the HealthNet Operation by helping in other departments which may be busier than your own at a particular time.

Hours:

The below hours are based on a 4 week, rolling rota.

8am - 5pm x 3 weeks

9am - 6pm x 1 week.

One Saturday in every 6 weeks is required for this position however a subsequent day off will be arranged on the week the Saturday shift falls.

What experience and skills are we looking for?

Desirable

Previous experience within a contact centre role is desirable.

Essential

Experience in resolving customer issues in a professional manner
Strong written and verbal communication skills
Experience in delivering strong Customer Service in a previous role.

Qualifications?

Qualifications in Customer Service or similar preferred but not essential.

Key Competencies

Efficient and polite communication skills
Ability to construct professional written communications.
Can work in a timely manner complying with patient confidentiality and data protection protocols
Good verbal and written communication skills
High level of accuracy and attention to detail
Computer Literacy

What we offer:

Competitive salary structure
25 days holiday + bank holiday
Pension Scheme
Ongoing training and development
Professional registration fees paid
Employee Assistant Programme including 24/7 hour access to remote GP appointments.
Refer a friend scheme
Uniform provided
Kit bags for all Homecare Nurses
Eyecare Vouches
Perks and benefits via Perkbox
Long service awards.

If the role sounds of interest, and you want to be a part of a company who truly places our patients at the heart of everything we do, please feel free to apply through our careers page and join us in making a difference.

Please note: Due to a high volume of applications, we usually receive, we are unable to contact each applicant individually regarding the status of their application. If you are selected for an interview, we will shortly be in touch.

Apply Now

Refine Your Search

patient access specialist jobs in leeds, eng

Patient Support Advisor

Bank SSD Assistant

Intervention Support Coach - SEND (Reduced Year)

Stoma Care Coordinator

Cognitive Behavioural Therapist

Autism Specialist

Department PA

Patient-Public Involvement and Engagement Manager

Bank Ward Administrator

SENCo - 2nd In Charge

Bank Healthcare Technician

Community Support worker/Trainee

Specialist Dietitian

Healthcare Assistant – Community Healthcare

Maternity Support Worker - Diabetes in Pregnancy

Head of Retail

Bank outpatient Physiotherapist

Bank Paediatric Phlebotomist

Mentor/Tutor

Audiologist (Full-time/job-share)

I want to receive the latest job alerts for patient access specialist in leeds, eng

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