Revenue officer Work, Jobs in Leeds, Eng (with Salaries)

Revenue Protection Officer
United Gas and Power —Guiseley
- Monday to Friday
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Annual leave
Quick apply
Revenues, Resources and Performance Senior Officer
North Yorkshire Council —Selby
- £38,220 - £42,839 a year
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
- Employee discount
13d
Assistant Finance Business Partner
Leeds City Council —Leeds
- £39,862 - £42,839 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Windows
- Annual leave
14d
Revenues, Housing Benefit, and Financial Assessment OnDemand Officers
Civica —Leeds
- Full-time
- Hybrid work
- Mentoring
- Contracts
- IT
- Annual leave
- Referral programme
Quick apply
Health, Safety & Environmental Compliance Officer
European Tyre Enterprise Ltd —Bradford
- £35,000 - £40,000 a year
- Full-time
- Continuous improvement
- Travel
- IT
- Annual leave
- Employee discount
Discretionary Payments Officer
City of Bradford Metropolitan District Council —Bradford
- £28,142 - £31,022 a year
- Temporary
- IT
- Communication skills
11d
Customer Services Officer
City of Bradford Metropolitan District Council —Bradford
- £21,072.16 - £25,989.00 a year
- Customer service
- Travel
- Front desk
7d
Senior Land & Property Officer
Leeds City Council —Leeds
- £46,142 - £49,282 a year
- Full-time
- Hybrid work
- Presentation skills
- No degree
- Contracts
- Annual leave
Finance Business Partner
Equiniti —Leeds
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Accounting
- Annual leave
- Employee discount
Revenue Operations Manager
SmartSearch —Ilkley
- Full-time
- Hybrid work
- Management
- Sales
- Salesforce
- Employee assistance programme
Quick apply
Trust and Foundations Fundraising Officer
Harrogate Homeless Project —Harrogate
- £12,000 a year
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Annual leave
Quick apply
6d
Trust and Foundation Fundraising Officer
Harrogate Homeless Project —Harrogate
- £12,000 a year
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Annual leave
Quick apply
6d
Sales Director - Asset Management (New Business)
UST —Leeds
- Sales
- Master's degree
- Business development
Quick apply
Managing Director
Techbelt —Elland
- £110,000 - £125,000 a year
- Full-time
- Sales
- Engineering
- Master's degree
- Relocation assistance
Quick apply
Data Scientist (Industrialisation)
HM Revenue and Customs —Leeds
- £45,544 - £49,523 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Machine learning
- Work from home
5d
Senior Digital Portfolio Manager (Agile)
HM Revenue and Customs —Leeds
- £45,544 - £49,523 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
5d
Relief Security Officer
ABM UK —York
- £13.10 an hour
- Full-time
- Employee discount
Quick apply
Infrastructure Engineer
HM Revenue and Customs —Leeds
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- Azure
- English
- Windows
- Work from home
10d
Senior Infrastructure Operations Engineer - (DevOps/Platform)
HM Revenue and Customs —Leeds
- £45,544 - £49,523 a year
- Part-time
- Hybrid work
- Azure
- English
- AWS
- Work from home
3d
Chief Finance Officer - North & West Yorkshire
The CFO Centre —York
- Hybrid work
Quick apply

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Revenue Protection Officer

United Gas and Power
Guiseley

Quick apply

Job details

Permanent

Benefits

Cycle to work scheme
Annual leave
Company events

Qualifications

Microsoft Office
Analysis skills
IT
Communication skills

Full job description

Overview

As one of the fastest-growing and highest-rated commercial energy suppliers in the UK, we are seeking an experienced Revenue Protection Officer to join our team at our Guiseley, Leeds office.

This role is suited to someone who can take ownership of the end to end complex gas and electricity revenue protection cases, applying strong analytical skills and sound judgement to identify energy theft, progress investigations, and deliver compliant results.

At UGP we aim to attract people from diverse backgrounds to build on our inclusive culture. We welcome applications from everyone regardless of age, race, gender, religion or beliefs, disability, gender identity or sexual orientation.

Responsibilities

Lead identification and prioritisation of revenue protection risks using exception reports, smart meter data, consumption trends, meter reads, and account activity.
Complete desktop investigations and evidence collation (e.g., deep dives, read validation, change of tenancy review, meter technical detail analysis).
Partner with metering agents, data collectors, DNO’s, gas transporters, and field revenue protection teams to commission site activity, review outcomes, and agree next steps.
Calculate estimated consumption, back-bills, and billing adjustments in line with internal policy and regulatory/industry requirements; provide peer review and coaching to improve accuracy.
Raise and oversee requests for meter exchanges, safety checks, reads, and investigations via internal workflows and third-party portals; proactively manage third-party responses to meet SLAs.
Handle sensitive customer contact (phone/email/letter) for escalated or disputed cases, explaining outcomes clearly and agreeing resolution and repayment/settlement options.
Identify and support customers in vulnerable circumstances, ensuring appropriate referrals and reasonable adjustments are applied.
Work closely with Billing, Collections, Customer Service, Complaints, and Legal/Fraud functions to resolve complex cases and prevent repeat loss.
Support quality assurance through case audits/checks, identifying root causes of leakage/rework and recommending control/process improvements.
Support onboarding and coaching of colleagues, sharing best practice and contributing to a consistent approach to decision-making.

The Individual

Experience in revenue protection, revenue assurance, billing, collections, fraud prevention, investigations, or regulated utilities operations.
Strong analytical capability, including interpretation of consumption patterns and (where applicable) smart meter/interval data to identify anomalies and evidence leakage.
Proven ability to own complex cases end to end, applying judgement to evidence and documenting decision rationale to an auditable standard.
Excellent attention to detail with demonstrable accuracy in calculations, case notes, and record keeping.
Confident written and verbal communication skills, including ability to explain outcomes clearly and handle escalated customer interactions.
Ability to priorities’ a varied caseload and deliver against SLAs and quality measures with minimal supervision.
Strong integrity and understanding of confidentiality, data protection, and appropriate escalation for suspected fraud/safety concerns.
Competent IT skills, including MS Office (particularly Excel) and comfort using billing/CRM/case management systems.
Advanced DBS check is required for this role

Join The Team

Competitive salary, based on experience.
Regular company social events.
25 days annual leave, plus bank holidays, with the option to purchase up to 5 additional days per year.
Collaborative working environment.
Career progression opportunities.
Opportunity to grow within an expanding business.
Monday to Friday, 9:00am to 5:00pm, with some hybrid working considered.
Health and well-being cashback scheme.
Cycle to Work scheme.

Company Overview

United Gas & Power (UGP), is a business energy supplier based in Yorkshire that truly puts customer service at the heart of its organisation. We supply businesses across the UK and handle the entire end-to-end switching process to make your switch as hassle free as possible.

Quick apply

Refine Your Search

revenue officer jobs in leeds, eng

Revenue Protection Officer

Revenues, Resources and Performance Senior Officer

Assistant Finance Business Partner

Revenues, Housing Benefit, and Financial Assessment OnDemand Officers

Health, Safety & Environmental Compliance Officer

Discretionary Payments Officer

Customer Services Officer

Senior Land & Property Officer

Finance Business Partner

Revenue Operations Manager

Trust and Foundations Fundraising Officer

Trust and Foundation Fundraising Officer

Sales Director - Asset Management (New Business)

Managing Director

Data Scientist (Industrialisation)

Senior Digital Portfolio Manager (Agile)

Relief Security Officer

Infrastructure Engineer

Senior Infrastructure Operations Engineer - (DevOps/Platform)

Chief Finance Officer - North & West Yorkshire

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