3rd line support Work, Jobs in Leeds, Wyk (with Salaries)

Application Support Analyst - 2nd Line
System C —Leeds
- Full-time
- Windows
- SQL
- Analysis skills
2nd Line IT Support Technician
Humnize —Ilkley
- £30,000 - £35,000 a year
Facilities Assistant (Leeds)
Irwin Mitchell —Leeds
- Microsoft Outlook
- Organisational skills
- Front desk
Service Desk Analyst
Brabners —Leeds
- Monday to Friday
- Hybrid work
- IT
- Communication skills
- Annual leave
- Life insurance
5d
Social Work Assistant
Leeds City Council —Leeds
- £25,598 - £31,022 a year
- Temporary
- Presentation skills
- Communication skills
- Annual leave
2d
IT Support Engineer
HSL Chairs —Batley
- £30,000 a year
- Weekend availability
- Windows
- Microsoft Office
- SQL
- Employee assistance programme
- Employee discount
Quick apply
2nd Line Manager
Babble Cloud —Wakefield
- Full-time
- Annual leave
- Sick pay
Quick apply
Traffic Management Supervisor
M Group —Birstall
- £35,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Customer Success Support
JLA —Sowerby Bridge
- Up to £27,000 a year
- Full-time
- Salesforce
- Microsoft Office
- Analysis skills
Quick apply
8h
Apprentice Teacher - Visual Arts
Leeds City College —Leeds
- £24,597 a year
- Full-time
- Hybrid work
- Education
- Teaching
- Annual leave
1d
Advisor - Policy & Strategy (Secondment)
National Wealth Fund —Leeds
- Full-time
- Travel
- Communication skills
13d
Qualified 3rd in charge/Senior Early Years Practitioner
Little Oaks Nursery —Leeds
- £16 an hour
- Full-time
- Childcare
- In-person
Quick apply
9d
Victim Care Coordinator
North Yorkshire Council —York
- £29,540 - £32,062 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
5d
Operations Administrator - Client Cash
interactive investor —Leeds
- £28,300 a year
- Full-time
- Hybrid work
- Microsoft Office
- Mentoring
- Financial services
- Annual leave
- Employee discount
Quick apply
5d
Network Operations Engineer
TIEVA —Leeds
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Free parking
- Employee assistance programme
Quick apply
Site Manager
M Group —Huddersfield
- £36,000 - £45,000 a year
- Microsoft Office
- Annual leave
- Employee assistance programme
14d
Patient Services Team Lead
Novus Health Ltd —Wakefield
- £30,849 - £33,033 a year
- Full-time
- Front desk
- In-person
- Communication skills
- Annual leave
Quick apply
5d
Compliance Administrator
Anchor —Bradford
- £28,000 a year
- Hybrid work
- Employee discount
5h
IT Operations Engineer
Zenith —Leeds
- £43,000 - £53,000 a year
- Azure
- Scripting
- IT
- Free parking
- Annual leave
8d
Sports & Retail Service Lead
evoke —Leeds
- Weekend availability
- Hybrid work
- AWS
- Annual leave
- Work from home

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Application Support Analyst - 2nd Line

System C -
Leeds

Apply Now

Job details

Full-time

Qualifications

Microsoft Windows Server
Jira
Microsoft SQL Server
Windows
SQL
Analysis skills
Confluence
Application support
Communication skills
T-SQL

Full job description

Description

Join a collaborative team supporting technology that makes a real difference in local communities.

We are looking for an Application Support Analyst to help deliver high-quality support for market-leading education and social care software used by local authorities. This is a hands-on, customer-facing role where you will solve complex technical issues and build strong relationships with clients.

What you'll be doing

Deliver 2nd and 3rd line application support within a structured support team
Investigate and resolve incidents using Jira and other diagnostic tools
Analyse logs, SQL data, and system behaviour to identify root causes
Collaborate with development, product, and third-party teams to resolve issues
Replicate defects and support bug identification and resolution
Communicate clearly with customers, providing regular updates
Take ownership of customer issues and ensure delivery within agreed SLAs
Support both hosted and on-premise environments

What we're looking for

Strong analytical and problem-solving skills
Experience with SQL Server and writing SQL or T-SQL queries
Background in 2nd line application or software support
Knowledge of Microsoft Windows Server environments
Ability to manage and prioritise workloads effectively
Strong communication skills, written and verbal
A collaborative mindset, with the confidence to work independently

Desirable experience

3rd line support exposure
Jira or Confluence experience
Experience supporting external customers remotely
Knowledge of social care or education systems

Why join us

You will be part of a supportive, inclusive team that values ownership, collaboration, and continuous learning. The environment is fast-paced and evolving, offering opportunities to grow your technical expertise while making a meaningful impact.

If you enjoy solving problems, working closely with customers, and taking pride in delivering high-quality outcomes, we would love to hear from you.

Apply today to take the next step in your career.

Apply Now

Refine Your Search

3rd line support jobs in leeds, wyk

Application Support Analyst - 2nd Line

2nd Line IT Support Technician

Facilities Assistant (Leeds)

Service Desk Analyst

Social Work Assistant

IT Support Engineer

2nd Line Manager

Traffic Management Supervisor

Customer Success Support

Apprentice Teacher - Visual Arts

Advisor - Policy & Strategy (Secondment)

Qualified 3rd in charge/Senior Early Years Practitioner

Victim Care Coordinator

Operations Administrator - Client Cash

Network Operations Engineer

Site Manager

Patient Services Team Lead

Compliance Administrator

IT Operations Engineer

Sports & Retail Service Lead

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