Customer relations manager Work, Jobs in Leeds, Wyk (with Salaries)

People Shared Services Manager - 11 Month FTC
Zenith —Leeds
- Up to £60,000 a year
- Continuous improvement
- Human resources
- Training & development
- Free parking
- Annual leave
10d
People Services Administrator
Leeds United Football Club —Leeds
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Duty Manager - Leeds Bradford Airport
Unifi —Yeadon
- £14.82 an hour
- Weekend availability
- Team management
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Weekend Sales Negotiator
Manning Stainton —Leeds
- £6,545 - £10,000 a year
- Part-time
- Customer service
- Computer literacy
- Administrative experience
- Health & wellbeing programme
- Sick pay
Quick apply
22h
Responsive Repairs and Voids Senior Service Manager
Leeds City Council —Leeds
- £51,356 - £54,495 a year
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
- Annual leave
Assistant Service Centre Manager
General Anaesthetic Services Ltd —Keighley
- £36,000 - £41,000 a year
- Overtime
- Maintenance
- Assembly
- Continuous improvement
- Free parking
Quick apply
Client Relations Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Leeds
- Full-time
- CRM software
- Business development
- Communication skills
Quick apply
Weekend Sales Negotiator
Northern Estate Agencies Limited —Leeds
- £6,545 - £10,000 a year
- Part-time
- Customer service
- Computer literacy
- Data entry
Quick apply
3h
Lettings Negotiator
Manning Stainton —Leeds
- £23,500 - £27,000 a year
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Health & wellbeing programme
- Referral programme
Quick apply
4d
HR Coordinator
Zuno Tech Group —Leeds
- Microsoft Outlook
- Customer service
- Databases
- Annual leave
9d
Designated Social Care Officer (DSCO)
Leeds City Council —Leeds
- £62,475.84 - £68,506.49 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Team management
- Annual leave
4d
Receptionist - Yorkshire and the Humber Probation Service - Leeds (Full Time)
HM Prison & Probation Service —Leeds
- £20,001 - £30,000 a year
- Weekend availability
- Hybrid work
- Computer literacy
- Microsoft Office
- Presentation skills
- Annual leave
- Employee discount
10d
Broker Relationship Manager
D. M. Keith —Leeds
- £40,000 a year
- Full-time
- Customer service
- Annual leave
- Employee discount
Sales Negotiator
Manning Stainton —Pudsey
- £23,500 - £32,000 a year
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Health & wellbeing programme
- Bereavement leave
Quick apply
8d
Regional Business Development Manager
Brainkind —York
- Up to £56,126 a year
- Full-time
- CRM software
- Management
- Research
- Free parking
- Annual leave
Quick apply
3d
WYLVEP Programme Manager
Leeds City Council —Leeds
- £51,356 - £54,495 a year
- Full-time
- Management
- Project management
- Computer skills
- Annual leave
Service Delivery Manager
Leeds City Council —Leeds
- £41,700 - £66,318 a year
- Full-time
- Management
- Experience working with individuals with disabilities
- Rehabilitation centre
Employee Relations Advisor
Yorkshire Water —Bradford
- £42,294 - £47,550 a year
- Full-time
- Hybrid work
- Continuous improvement
- Conflict management
- Human resources
- Annual leave
- Flexible schedule
11d
Human Resources Business Partner
Network Rail —York
- £43,588 - £53,167 a year
- Full-time
- Project management
- Human resources
- Leadership
- Annual leave
- Employee discount
10d
Assistant Employee Relations Advisor
WSP —Leeds
- Full-time
- Microsoft Office
- Continuous improvement
- IT
4d

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People Shared Services Manager - 11 Month FTC

Zenith -
Leeds

Apply Now

Job details

Fixed term contract
Up to £60,000 a year
10 days ago

Benefits

Free parking
Cycle to work scheme
Annual leave
Tech scheme
Company events
Employee assistance programme
Private medical insurance
Life insurance
On-site parking

Qualifications

Stakeholder collaboration
Team leadership
Stakeholder liaison
Coaching
Payroll administration
Employment law
Employee relations
Stakeholder coordination
Continuous improvement
Human resources
Training & development
Leadership
Payroll processing
Stakeholder management

Full job description

If you're an experienced HR Operations, Shared Services or People Manager who enjoys leading teams, improving processes and delivering exceptional colleague experiences, this could be your next exciting challenge.

For more than 30 years, Zenith has been shaping the future of sustainable vehicle solutions. As the UK's largest independent vehicle solutions provider, we're proud to offer an inclusive workplace where individuality and diverse perspectives are valued. We are recognised for our award-winning service, our investment in people and our commitment to making mobility smarter, greener and better for everyone.

We're looking for a People Shared Services Manager to join our People Team on an 11-month maternity cover contract. Leading a team of five, you'll oversee the delivery of a high-quality People Shared Services function, ensuring colleagues and managers receive expert support across the entire employee lifecycle. You'll play a key role in driving operational excellence, supporting employee relations activity, managing third-party partnerships and continuously improving how our people services operate across the business

What's the Role

This is far more than a traditional HR operations role. You'll have the opportunity to lead an established and well-performing team while influencing how people services are delivered across a business of approximately 1,500 colleagues. You'll gain broad exposure across HR operations, employee relations, payroll, systems, continuous improvement and strategic people projects.

Whether your background is in Shared Services, HR Operations or Employee Relations leadership, this role offers the chance to broaden your experience while making a visible impact across the wider People function.

Key responsibilities include:

Leading, coaching and developing a team of People Shared Services and Employee Relations professionals.
Overseeing end-to-end employee lifecycle administration, including onboarding, contractual changes, payroll activity and offboarding.
Acting as the senior escalation point for complex people administration, payroll and employee relations matters.
Supporting and guiding the Employee Relations team on more complex cases and employment law matters.
Managing relationships with our outsourced payroll provider and key third-party suppliers.
Driving process improvements, automation opportunities and service enhancements across the People function.
Monitoring service delivery, team performance and customer satisfaction measures.
Supporting wider People Team projects and contributing to the delivery of our people strategy.
Ensuring compliance with employment legislation, GDPR and company policies.

What You'll Bring

Experience leading a People Shared Services, HR Operations or HR Administration team.
Strong knowledge of employee lifecycle processes and HR operations.
Experience supporting or overseeing employee relations activity.
A strong understanding of UK employment legislation.
Experience working within large, operationally focused organisations.
Knowledge of UK payroll administration and payroll processes.
Experience working with HR systems, case management tools and people data.
A track record of delivering process improvements and operational excellence.
Strong stakeholder management and influencing skills.

You'll thrive in this role if you are:

A confident and supportive people leader.
Customer-focused and passionate about delivering excellent colleague experiences.
Comfortable making decisions and guiding others through complex situations.
Calm under pressure and able to balance multiple priorities.
Analytical, organised and detail-orientated.
Proactive and always looking for ways to improve processes and outcomes.
An excellent relationship builder who can influence stakeholders at all levels.

Why Join us:

Our customers trust us – partnering with some of the UK's largest and most recognisable brands.
Our people stay with us – we've built a collaborative, supportive culture where people are empowered to make an impact.
We're ambitious – backed by recent recapitalisation, major investment, a clear strategy for long-term growth and a thriving fleet of almost 170,000 vehicles.
We're award-winning – including Leasing Company of the Year (Fleet News 2026), Large Business of the Year and Diversity & Inclusion Award winners at the Yorkshire Post Excellence in Business Awards, and Wellbeing Award winners at Fleet News 2025.
We're leading the transition to sustainable mobility – with over 41% of our fleet now Battery Electric Vehicles and a long-standing commitment to sustainability.
We're invested in your future – offering clear development opportunities, structured career pathways and the chance to build a long-term career with a market leader.

What's In It for You

Salary up to £60,000
Annual bonus
24 days annual leave & 1 day for your birthday plus bank holidays
The option to buy or sell holidays (+5 or -3)
Individual Private Medical Insurance
Life Insurance
Breakdown Cover
Dental & Health Cash Plans
Critical Illness Cover
Tech Scheme
Cycle to Work Scheme
Perks at Work – save on everyday essentials
Wellbeing support including: onsite GP, EAP, pensions advice, funded HRT treatment, Mental Health First Aiders
Sports & Social Club, company activities, and team events.
Agile working
Free onsite parking
Onsite bistro
Inclusive culture with colleague-led equality networks
Development opportunities with access to our MyGPS personal development framework.

Sound Like the Right Opportunity for You? Apply Now!

We want to positively encourage differences in Zenith and believe it is critical to our success as a company. Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

INDGEN

Apply Now

Refine Your Search

customer relations manager jobs in leeds, wyk

People Shared Services Manager - 11 Month FTC

People Services Administrator

Duty Manager - Leeds Bradford Airport

Weekend Sales Negotiator

Responsive Repairs and Voids Senior Service Manager

Assistant Service Centre Manager

Client Relations Manager

Weekend Sales Negotiator

Lettings Negotiator

HR Coordinator

Designated Social Care Officer (DSCO)

Receptionist - Yorkshire and the Humber Probation Service - Leeds (Full Time)

Broker Relationship Manager

Sales Negotiator

Regional Business Development Manager

WYLVEP Programme Manager

Service Delivery Manager

Employee Relations Advisor

Human Resources Business Partner

Assistant Employee Relations Advisor

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