It analyst Work, Jobs in Leeds, Wyk (with Salaries)

IT Service Analyst
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
Digital (IT) Service Desk Analyst
West Yorkshire Police —Bradford
- £30,333 a year
- Full-time
- Hybrid work
- Maintenance
- Communication skills
- Annual leave
- Work from home
Quick apply
5d
IT Service Desk Analyst
DFS —Doncaster
- Weekend availability
- Analysis skills
- In-person
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Service Desk Analyst
wavenet —Wakefield
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Service Desk Analyst - Shared Services
Methods Business and Digital Technology —Leeds
- Weekend availability
- Hybrid work
- Analysis skills
- Scripting
- Communication skills
- Employee assistance programme
Quick apply
IT Business Analyst
Yorkshire Water —Bradford
- £48,000 - £60,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Annual leave
- Flexible schedule
Service Desk Analyst
Card Factory —Wakefield
- £29,000 - £31,000 a year
- POS
- Communication skills
14d
IT Lead Business Analyst
Yorkshire Water —Bradford
- Up to £70,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Annual leave
- Flexible schedule
SAP IT Business Analyst
Yorkshire Water —Bradford
- £48,000 - £60,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Annual leave
- Flexible schedule
11d
Finance Business Systems Analyst
Hiscox —York
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills

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IT Service Analyst

Jet2.com and Jet2holidays -
Leeds

Apply Now

Job details

Permanent | Full-time

Qualifications

ITIL Certification
Report generation
IT service management
Presentation skills
Organisational skills
ServiceNow
Management reporting
Root cause analysis
Communication skills

Full job description

Permanent

40 Hours

Salary

Excellent

Country

U.K

What you will be doing...

Our new IT Service Analyst, you'll join the IT Service Management team and play an important role in helping to deliver reliable and effective IT services across Jet2. Working across Service Transition, Major Incident Management, Problem Management, Service Reporting and ServiceNow administration, you'll help ensure services are ready for support, processes are operating effectively and performance is visible across the business. You'll also support the ongoing administration and governance of ServiceNow, helping maintain data quality, process compliance and accurate management information.

As our new IT Service Analyst you'll have access to a wide range of benefits including:

Hybrid working (we're in the office 2 days per week)
Annual pay reviews
26 days holiday (plus Bank Holidays)
Generous profit share scheme

At Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally! We work together to really drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights. We couldn’t do it without our wonderful people.

What you'll be doing:

Working closely with technical teams, project teams and operational colleagues, you'll support a variety of Service Management activities across the business.
Service Transition – You'll support the introduction of new and changed services into live operation, ensuring services are ready for support.
Major Incident Management – You'll support the coordination of Major Incidents and help drive actions through to resolution.
Problem Management – You'll help investigate recurring issues, identify root causes and track improvement actions.
Service Reporting – You'll produce performance reports and management information to support operational decision-making.
ServiceNow Administration – You'll help maintain ServiceNow, supporting data quality, governance and reporting requirements.
Supplier Performance – You'll support the review of supplier performance against agreed service levels and escalate any concerns where appropriate.

What you'll have:

Experience working within an IT Service Management, IT Operations or IT Support environment.
Experience using ITSM tooling, ideally ServiceNow.
A good understanding of IT Service Management processes including Incident, Problem and Service Transition.
Experience producing reports, analysing data and presenting information in a meaningful way.
Strong organisational skills with the ability to manage multiple priorities and competing deadlines.
Excellent verbal and written communication skills.
An ITIL Foundation qualification, or a willingness to work towards one.
Experience working within a multi-supplier IT environment would be advantageous.
You'll be proactive, detail-focused and keen to develop your career within IT Service Management as part of a team that supports the delivery of reliable and effective IT services across Jet2.

Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits. Apply today and let your career take flight!

#LI-Hybrid

Division

Jet2.com

Careers With Us

Digital & IT

Careers Dept

IT Services

Careers Team

IT Service Management

Team

Group IT

Apply Now

Refine Your Search

it analyst jobs in leeds, wyk

IT Service Analyst

Digital (IT) Service Desk Analyst

IT Service Desk Analyst

Service Desk Analyst

Service Desk Analyst - Shared Services

IT Business Analyst

Service Desk Analyst

IT Lead Business Analyst

SAP IT Business Analyst

Finance Business Systems Analyst

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