Quality specialist Work, Jobs in Leeds (with Salaries)

Customer Quality Specialist
ICON Product Quality and Consumer Services —Leeds
- £38,000 - £42,000 a year
- Full-time
- Microsoft Word
- Analysis skills
- Continuous improvement
Quick apply
1d
Quality Specialist Launch Team
Ball Corporation —Wakefield
- £62,300 - £89,690 a year
- Hybrid work
- English
- Continuous improvement
- Quality control
- Employee assistance programme
- Life insurance
Quick apply
Duty Manager - Leeds Bradford Airport
Unifi —Yeadon
- £14.82 an hour
- Weekend availability
- Team management
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Habilitation Officer
Leeds City Council —Leeds
- £34,434 - £36,363 a year
- Experience working with individuals with disabilities
- Experience working with children
- Travel
- Annual leave
Facilities Quality Assurance Specialist
KleenPropreté —Leeds
- £50,000 a year
- Full-time
- Travel
- Organisational skills
- In-person
- Health & wellbeing programme
- Flexitime
Quick apply
6d
Responsive Repairs and Voids Senior Service Manager
Leeds City Council —Leeds
- £51,356 - £54,495 a year
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
- Annual leave
Sustainability Officer
Leeds and York Partnership NHS Foundation Trust —Leeds
- £32,073 - £39,043 a year
- Full-time
- Hybrid work
- In-person
- Annual leave
- Employee discount
1d
Assistant Service Centre Manager
General Anaesthetic Services Ltd —Keighley
- £36,000 - £41,000 a year
- Overtime
- Maintenance
- Assembly
- Continuous improvement
- Free parking
Quick apply
Production Line Leader
ECCO Safety Group —Leeds
- £36,000 - £38,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Team management
- Free parking
- Annual leave
Quick apply
7d
Evening Community Lettings Site Staff - Buttershaw Business & Enterprise College
CommuniHire —Bradford
- £12.71 - £14.00 an hour
- Part-time
- Customer service
- First Aid Certification
- Organisational skills
- Free parking
- Annual leave
Quick apply
13d
Premium Support Advisor
Evri —Leeds
- Up to £27,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Communication skills
8d
First Response Restoration Technician
Trinity Claims —Leeds
- From £25,500 a year
- Computer literacy
- Communication skills
- Annual leave
- Life insurance
Quick apply
Customer Service Executive
Zenith —Leeds
- £26,215.00 - £26,779.35 a year
- Hybrid work
- Free parking
- Life insurance
9d
Subcontract Coordinator
Hartwell Manufacturing Ltd —Ossett
- £30,000 - £40,000 a year
- Full-time
- Project management
- Organisational skills
- Construction experience
- Free parking
Quick apply
8d
Specialist Service Representative II
Schneider Electric —Leeds
- Full-time
- Annual leave
Quality Checker
JLA —Ripponden
- Up to £30,000 a year
- Full-time
- Continuous improvement
- Quality control
- Travel
Quick apply
8d
Multichannel Cx Agent
Vintage.com —Morley
- £26,250 a year
- Full-time
- CRM software
- Writing skills
- Continuous improvement
Quick apply
Product Specialist
TPP —Leeds
- £60,000 a year
- Spanish
- Travel
Training & Development Specialist
Siemens —York
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- Computer networking
Senior Regulatory Affairs Specialist
Medasil Surgical Ltd —Leeds
- £45,000 - £55,000 a year
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
Quick apply

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Customer Quality Specialist

ICON Product Quality and Consumer Services
Leeds

Quick apply

Job details

Permanent | Temp to perm | Full-time
£38,000 - £42,000 a year
1 day ago

Qualifications

Microsoft Word
Non-conformance investigation
Report generation
Stakeholder collaboration
Stakeholder liaison
Internal department liaison
Complaint handling
Analysis skills
Quality assurance
Continuous improvement
Quality control
Root cause analysis
Communication skills
Internal quality assurance

Full job description

Customer Quality SpecialistAbout the Role

ICON Product Quality and Consumer Services is looking for a Customer Quality Specialist to support the delivery of consistent product and service quality across customer-facing operations.

The successful candidate will investigate customer quality concerns, analyse recurring issues, coordinate corrective actions, and work closely with internal teams to ensure that customer feedback leads to measurable improvements.

This role is well suited to someone with experience in quality assurance, customer operations, product compliance, or complaint investigation who is confident working with data, documentation, and cross-functional teams.

Key Responsibilities

Investigate customer complaints and product quality concerns from initial report through to resolution.
Analyse recurring quality issues and identify root causes using structured problem-solving methods.
Coordinate corrective and preventive actions with internal departments.
Monitor customer quality metrics, complaint trends, and service performance indicators.
Maintain accurate records of investigations, findings, actions, and outcomes.
Prepare clear quality reports for internal stakeholders.
Support customer audits, quality reviews, and compliance activities.
Work with operations, supply chain, technical, and customer service teams to resolve quality issues.
Review product returns and customer feedback to identify patterns and improvement opportunities.
Ensure corrective actions are completed within agreed timelines.
Support the development and improvement of customer quality procedures.
Assist with supplier-related quality investigations where required.
Verify that products and services meet internal standards and customer expectations.
Escalate significant or repeated quality concerns appropriately.
Contribute to continuous improvement initiatives across the business.
Support internal training on quality procedures and customer issue handling.

What We Are Looking For

Previous experience in quality assurance, customer quality, product compliance, customer operations, or a related field.
Experience investigating complaints, non-conformances, or service quality issues.
Good understanding of root cause analysis and corrective action processes.
Strong analytical skills and attention to detail.
Ability to interpret quality data and identify recurring trends.
Experience maintaining accurate quality documentation and records.
Confident working with multiple departments and stakeholders.
Strong written and verbal communication skills.
Good working knowledge of Microsoft Excel, Word, and Outlook.
Ability to manage several investigations and priorities simultaneously.
Experience in consumer products, manufacturing, retail, testing, or professional services would be advantageous.
Familiarity with quality management systems or ISO-based environments would be beneficial.

Pay: £38,000.00-£42,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

quality specialist jobs in leeds

Customer Quality Specialist

Quality Specialist Launch Team

Duty Manager - Leeds Bradford Airport

Habilitation Officer

Facilities Quality Assurance Specialist

Responsive Repairs and Voids Senior Service Manager

Sustainability Officer

Assistant Service Centre Manager

Production Line Leader

Evening Community Lettings Site Staff - Buttershaw Business & Enterprise College

Premium Support Advisor

First Response Restoration Technician

Customer Service Executive

Subcontract Coordinator

Specialist Service Representative II

Quality Checker

Multichannel Cx Agent

Product Specialist

Training & Development Specialist

Senior Regulatory Affairs Specialist

I want to receive the latest job alerts for quality specialist in leeds

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