Customer experience manager Work, Jobs in Leeds Ls25 (with Salaries)

Operations Manager
Aspens —Leeds
- £50,000 - £55,000 a year
- Full-time
- Hospitality
- Computer skills
- Leadership
- Annual leave
Deputy Manager
Home Bargains —Garforth
- £37,020 a year
- Sales
- Customer service
- Supervising experience
- Store discount
- Annual leave
Quick apply
Housing Manager
Leeds Jewish Housing Association —Leeds
- £51,544 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
Deputy Manager
Iceland —Castleford
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
General Manager
Hollywoodbowlgroup —Leeds
- Up to £41,000 a year
- Weekend availability
- Hospitality
- Bar
- Employee discount
Workplace Experience Manager
Mitie —Leeds
- Full-time
- Maintenance
- Microsoft Office
- First Aid Certification
Customer Manager
Hain Celestial UK —Leeds
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick apply
Global Travel & Operations Manager
Equinox Group —Middleton Park
- From £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Free parking
- Life insurance
Quick apply
Customer Resolution Team Leader
Nexus Vehicle Rental —Pudsey
- £32,000 - £34,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Analysis skills
- Life insurance
Quick apply
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Wakefield
- Full-time
- Management
- Bachelor's degree
- Leadership
Store Manager
Lidl —Leeds
- £46,000 - £66,000 a year
- Full-time
- Communication skills
- Time management
- Store discount
- Employee discount
13d
Customer Support Manager
Solera —Leeds
- Full-time
- CRM software
- Customer service
- English
Quick apply
Retail Store Manager
French Connection —Castleford
- Up to £32,000 a year
- Full-time
- Management
- Customer service
- Team management
- Store discount
- Employee discount
Quick apply
Customer Support Specialist
Corefinity —Leeds
- £26,500 - £30,000 a year
- 8 hour shift
- Hybrid work
- Customer service
- Salesforce
- Administrative experience
- Profit sharing
- Relocation assistance
Quick apply
1h
Recruitment Manager
Reed In Partnership —Selby
- £30,000 - £35,000 a year
- Full-time
- Presentation skills
- Travel
- Annual leave
- Flexible schedule
General Manager
Bannatyne —Leeds
- £50,000 a year
- Weekend availability
- Team management
- Leadership
- Annual leave
- Employee assistance programme
9d
Warehouse Manager
Gear4Music —Sherburn in Elmet
- Up to £40,000 a year
- Overtime
- Management
- Warehouse experience
- Leadership
- Free parking
- Employee assistance programme
Area Manager (L5), Customer Fulfillment
Amazon UK Services Ltd. —Doncaster
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
Engagement Manager - Value (UK)
Dabble —Leeds
- £50,000 - £60,000 a year
- Analysis skills
- Communication skills
- Marketing
- Annual leave
- Work from home
2d
Shift Manager
Humdinger —Leeds
- £48,814 a year
- Full-time
- Management
- Analysis skills
- Continuous improvement
2d

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Operations Manager

Aspens -
Leeds

Apply Now

Job details

Full-time
£50,000 - £55,000 a year

Benefits

Annual leave
Private medical insurance

Qualifications

Hospitality
Catering
Computer skills
Leadership
Communication skills

Full job description

Job Introduction

About us:

Aspens Services is a market-leading contract caterer specialising in school food. We don't just serve meals—we create fantastic food experiences that fuel young minds! By blending deep knowledge of the education sector with the latest high-street food trends, we encourage creativity and excitement in every kitchen. Our commitment to quality care for both clients and children has fueled rapid growth, and we are looking for passionate people like you to join our journey.

The role:

We are seeking a highly accomplished and results-driven Operations Manager to assume responsibility for a specific operational area within one of our busy regions, overseeing the comprehensive performance of our catering operations across a portfolio of Primary and Secondary school contracts. This pivotal role involves leading your team to deliver exceptional food operations while exceeding client expectations.

40 hours per week
52 weeks per year
£50,000-£55,000 per annum + car allowance

Core Responsibilities and Accountabilities

You will ensure the strategic delivery and financial viability of all assigned contracts. Key responsibilities include:

Contract Management & Enhancement: Ensuring all contracted services are adhered to, efficiently delivered, and enhanced to surpass the expectations of clients, customers, and the company.
Financial Oversight & Control: Reviewing the performance and profitability of each contract, strictly controlling costs, without compromising service quality or delivery standards.
Culinary Standardisation: Upholding the highest food quality standards, ensuring menus and service delivery align with current high street trends and industry best practices.
Team Leadership & Development: Managing, supporting, and fostering the professional development, progress, and performance of line-reporting managers, maintaining high team engagement.
Business Growth Support: Collaborating with sales to support business retention and proactively assist in obtaining new business opportunities.
Compliance & Risk Management: Ensuring rigorous compliance with all relevant Health & Safety and Hygiene procedures across all sites.

About you:

We require a seasoned professional with current experience in the hospitality or contract catering sector, ideally in a similar multi-site management role. The successful candidate will possess:

Demonstrated ability to coach and develop teams, instilling a collective commitment to maintaining high service standards and professional conduct.
Excellent communication skills, capable of leading client meetings, effectively managing client expectations, and navigating complex challenges to achieve positive outcomes.
Being both service-focused and process-led, ensuring all operational standards, procedures, and systems are rigorously maintained.
Excellent computer skills, strong initiative, and a profound desire for continuous learning and professional achievement.

Why join us?

As one of the UK's fastest-growing independent businesses, we place our people at the core of our success, offering limitless career progression..

Career Investment: We provide comprehensive learning and development programmes, offering the opportunity to gain professional qualifications with dedicated support.
Total Rewards Package: Alongside a competitive salary and a car allowance, our comprehensive benefits programme includes:
Private Healthcare
Enhanced parental leave
Your birthday as an additional day of paid leave

Please note: we expect all staff to share our commitment to safeguarding and promoting the welfare of children/young people so an enhanced DBS disclosure will be sought by the company

Apply Now

Refine Your Search

customer experience manager jobs in leeds ls25

Operations Manager

Deputy Manager

Housing Manager

Deputy Manager

General Manager

Workplace Experience Manager

Customer Manager

Global Travel & Operations Manager

Customer Resolution Team Leader

Area Manager, Customer Fulfillment

Store Manager

Customer Support Manager

Retail Store Manager

Customer Support Specialist

Recruitment Manager

General Manager

Warehouse Manager

Area Manager (L5), Customer Fulfillment

Engagement Manager - Value (UK)

Shift Manager

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