Retention specialist Work, Jobs in Leek, Sts (with Salaries)

Toyota Sales Manager - New and Used Car Sales
W R Davies Toyota Stafford —Stafford
- £45,000 - £75,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
Quick apply
7d
Junior People Partner
Hometree Group —Stoke-on-Trent
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Management
- IT
- In-person
- Employee discount
Quick apply
Customer Experience Specialist
FORGED MOTORS LIMITED —Knutsford
- £25,420.00 - £45,050.28 a year
- Full-time
- Sales
- Customer service
- In-person
Quick apply
5d
Clinical Specialist
PROCEPT BioRobotics UK, Limited —Derby
- Bachelor's degree
- No degree
- Travel
Quick apply
Customs Duty Compliance Specialist
Greenergy —Manchester
- Hybrid work
- Microsoft Excel
- Analysis skills
- No degree
- Annual leave
- Employee discount
Quick apply
7d
UK Sales Executive
EU Automation —Stafford
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
- Sales
- Computer literacy
- English
- Employee assistance programme
Quick apply
5d
Consultant Psychiatrist & Medical Director
Cygnet —Stoke-on-Trent
- Up to £175,000 a year
- Full-time
- Hospital
- Free parking
- Annual leave
5d
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Macclesfield
- Full-time
- Sales
- ERP systems
- IT
Quick apply
QA Systems Specialist
Bespak —Holmes Chapel
- £46,000 a year
- Temporary
- Free parking
Quick apply
Director, Customs and Foreign Trade
Ryan, LLC —Manchester
- Full-time
- Business development
- Leadership
- Communication skills
- Gym membership
Key Account Industry Director
Rubix —Manchester
- Full-time
- Leadership
- Communication skills
12d
Written Content Apprentice
APPRENTIFY GROUP —Altrincham
- £18,000 a year
- Full-time
- Hybrid work
- English
- Annual leave
- Flexitime
5d
Senior Residential Childcare Practitioner
United Children Ltd —Stoke-on-Trent
- £34,000 - £35,900 a year
- Overtime
- Driving
- Organisational skills
- Care plans
- Free parking
- Paid training
Quick apply
Deputy Lead Pharmacy Technician (Dispensary Services)
University Hospitals of North Midlands NHS Trust —Stafford
- £32,073 - £39,043 a year
- Part-time
- Management
- Patient care
- Leadership
15h
Matron CRF
The Christie NHS Foundation Trust —Manchester
- £57,528 - £64,750 a year
- Full-time
- Patient care
- Leadership
- Communication skills
7d
Principal Clinical Scientist
The Christie NHS Foundation Trust —Manchester
- £57,528 - £64,750 a year
- Weekend availability
- Travel
10d
Senior Clinical Pharmacy Technician
University Hospitals of North Midlands NHS Trust —Stafford
- £32,073 - £39,043 a year
- Weekend availability
- Leadership
3d
Clinical Account manager
Waters Corporation —Manchester
- English
- Master's degree
- Bachelor's degree
Head of Leisure
THG Ingenuity —Hale Barns
- Management
- Customer service
- Hotel
Quick apply
Technical Sales Specialist - Training Solutions
ARCO Limited —Eccleshall
- Remote
- CRM software
- Business development
- Travel
- Employee assistance programme
- Employee discount
4d

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Toyota Sales Manager - New and Used Car Sales

W R Davies Toyota Stafford -
Stafford

Quick apply

Job details

Full-time
£45,000 - £75,000 a year
7 days ago

Benefits

Company car
Company pension
On-site parking

Qualifications

Sales
Customer service
GCSE
Organisational skills
Retail sales

Full job description

We are currently recruiting a highly professional, dynamic and driven Sales Manager to take ownership and lead our Toyota franchise to achieve its new and used vehicle volumes, drive customer satisfaction, meet franchise requirements and grow the sales department. This is a fantastic and exciting opportunity for a highly professional and dynamic Motor Trade professional. We are a family owned dealer group and a growing company, we recognise that our success comes as much from our culture as it does from our products and services! We believe in investing in our staff to achieve the best possible results.

Responsibilities
Leads the Sales team

Ensures all members of the Sales team understand the sales process for their role and monitors their performance against agreed targets
Leads the sales team by personally demonstrating and encouraging the skills and behaviours associated with achieving full customer satisfaction meeting the manufacturer's standards on the customer journey
Manages performance to achieve key targets and deliver continuous improvement
Monitor individual and team performance against agreed sales targets (volume and profit), working with the GM to review progress and develop action plans where appropriate
Manages and motivates the sales team to ensure that key activities (e.g. sales prospecting and follow up) are delivered to plan
Manages the sales team to ensure that key processes and documentation are delivered to agreed standards and timescales
Continuously reviews and improves sales processes and systems to deliver increased levels of customer satisfaction whilst maximising profitability

Manages and develops individuals

Works with colleagues across the dealership to investigate and resolve customer complaints
Monitors staff training needs, ensuring training and development plans are in place and up to date for all members of the team
Works with individuals to address performance issues e.g. by providing coaching, Best Practise.
Assesses potential recruits for the sales team

Provides advice and sign-off on key issues

Decides the dealership’s display layout and vehicle mix for new/used cars in line with guidelines, ensuring the correct display of all point of sale materials
Works with Sales Executives to approve all part exchanges and purchases of used cars
Sanction and manage any paint or repair work on part exchanges/used cars or preparation work on new cars, ensuring all vehicles meet the correct standards for sale or display
Agree goodwill gestures and customer discounts
Control used car stock value and mix in line with company’s used stocking policy

Works as a full member of the dealership team

Work with colleagues and other teams across the dealership to provide a seamless service to customers (e.g. by informally observing and responding to the needs of customers who are not being attended to by other members of staff)
Ensure opportunities for sales by other teams are followed up by the most appropriate specialist
Act as a full member of the dealership’s management team to take the business forward

Have you got what it takes?
What you absolutely need is confidence, drive and positive attitude. You must be well presented with a desire and attitude to succeed.

Vehicle sales volumes & margins
Customer satisfaction
FSA Compliance
Compliance with Ford Operating Standards
Customer retention (e.g. new sales to existing customers)
Staff motivation and turnover
Teamworking across the dealership

Job Types: Full-time, Permanent

Pay: £45,000.00-£75,000.00 per year

Benefits:

Company car
Company pension
On-site parking

Experience:

Motor Trade: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

retention specialist jobs in leek, sts

Toyota Sales Manager - New and Used Car Sales

Junior People Partner

Customer Experience Specialist

Clinical Specialist

Customs Duty Compliance Specialist

UK Sales Executive

Consultant Psychiatrist & Medical Director

Account Manager

QA Systems Specialist

Director, Customs and Foreign Trade

Key Account Industry Director

Written Content Apprentice

Senior Residential Childcare Practitioner

Deputy Lead Pharmacy Technician (Dispensary Services)

Matron CRF

Principal Clinical Scientist

Senior Clinical Pharmacy Technician

Clinical Account manager

Head of Leisure

Technical Sales Specialist - Training Solutions

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