It service Work, Jobs in Leicester, Eng (with Salaries)

Onsite Desktop Service Engineer
Xeretec Office Systems Ltd —Leicester
- £30,000 a year
- Weekend availability
- Maintenance
- Continuous improvement
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
3d
IT Helpdesk Technician
PickEverard —Leicester
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Home Customer Service Advisor
NEXT —Leicester
- £13.29 an hour
- Part-time
- Computer literacy
- Computer skills
- Free parking
- Employee discount
9d
Data Analyst
Cromwell —Leicester
- Full-time
- Time management
- Analytics
- Annual leave
- Sick pay
NHS Coordinator
Spire Healthcare —Leicester
- Part-time
- Administrative experience
- Communication skills
- Annual leave
IT Service Delivery Manager
Erud It Ltd —Leicester
- £35,000 - £44,000 a year
- Full-time
- Continuous improvement
- In-person
- Training & development
- Free parking
Quick apply
Short-term Temporary Team Member
NEXT —Leicester
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
21h
General Assistant
BaxterStorey —Leicester
- £13.45 an hour
- Day shift
- Serving
- Customer service
- Guest services
- Employee assistance programme
- Employee discount
8d
Test Centre Administrator (Leicester, UK) ( 25070)
Pearson —Leicester
- £13.60 an hour
- Weekend availability
- Microsoft Word
- Customer service
- School
Electrical Installation Technician (Entry Level)
Yunex Traffic —Leicester
- Overtime
- No experience needed
- Communication skills
- Gym membership
Royal Mail Collections Driver - Leicester Delivery Office
Angard Staffing —Leicester
- £13.69 - £16.44 an hour
- Temporary
Microbiology Laboratory Technician - Temporary Contract
Environmental Chemistry Testing Limited —Leicester
- £12.71 an hour
- Computer literacy
- Laboratory experience
- No experience needed
- Annual leave
- Employee discount
2d
Support Engineer 2nd Line
Academia Group —Leicester
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Travel
- Annual leave
Quick apply
Customer Services Assistant
OurCoop —Leicester
- £12.75 an hour
- Weekend availability
- Customer service
- Bakery
- Paid training
- Annual leave
11d
Financial Services Administrator
Witcher Associates —Leicester
- £25,500 - £33,000 a year
- Full-time
- Organisational skills
- Computer skills
- Financial services
- Annual leave
Quick apply
10d
Technical Support Electronics Specialist
National Space Centre —Leicester
- £30,520 a year
- Overtime
- Organisational skills
- Communication skills
Quick apply
Bank Imaging Administrator
Spire Healthcare —Leicester
- Computer literacy
- Organisational skills
- Typing
- Free parking
- Annual leave
Digital Learning & Technology Support Technician
Leicester College —Leicester
- £26,787 - £28,894 a year
- Full-time
- Hybrid work
- Employee discount
2d
Bar Staff
Bunk —Leicester
- £10.85 - £12.71 an hour
- Part-time
- Serving
- Hospitality
- Bar
- Employee discount
- Referral programme
Quick apply
1d
IT Service Desk Specialist
The Watches of Switzerland Group —Leicester
- Rotating shift
- Communication skills
- Employee assistance programme

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it service jobs near leicester, eng

Onsite Desktop Service Engineer

Xeretec Office Systems Ltd -
Leicester

Quick apply

Job details

Permanent | Full-time
£30,000 a year
3 days ago

Benefits

Health & wellbeing programme
Company pension
Enhanced maternity leave
Enhanced paternity leave
Life insurance

Qualifications

Reactive maintenance implementation
Hardware repair
Equipment repair
Stakeholder liaison
Incident queue management
IT service management
Ticket management
Maintenance
Internal department liaison
Continuous improvement
Computer hardware
Planned Preventative Maintenance (PPM) implementation
ServiceNow
Customer support
Planned maintenance
Routine servicing
Help desk

Full job description

Job Overview

To liaise, coordinate and facilitate between Xeretec / Landscape and the nominated client stakeholders and end users to deliver the required levels of service delivery. To repair and maintain Xeretec / Landscape provided equipment and solutions.

Full time, 37.5 hours per week, 5 days per week to include weekend , although flexibility may be required.

Responsibilities

· To complete onsite servicing of all Xeretec / Landscape print equipment.

· To complete pro active servicing to ensure end to end customer satisfaction.

· Liaise with hardware vendors to ensure all hardware escalations are handled in a quick and efficient manner.

· Manage smooth implementation of new printer hardware with client end users and IT Team

· Achieve agreed Service Levels on device uptime throughout life time of contract

· Monitor and manage the Print management software system to maximise efficiencies

· To ensure end user satisfaction of printing solution

To follow Service Management processes

· Repair and maintain onsite print equipment ensuring preventive maintenance schedules are kept and achieve an excellent level of device reliability and availability.

· Act as Helpdesk incident queue owner for any print related issues

· Escalate any hardware or solution related issues as required and in a timely fashion

· Training and support of end users

· Maintain full responsibility of the XSM / Service Now incident management queues.

· Liaise with client IT and Xeretec ORR to ensure service continuity.

· Make improvement recommendations for device and service optimisations.

· Manage queries and escalations from IT within XSM / Service Now.

· Support and liaise with all Xeretec personnel working with client, including billing, Help desk and logistics

· Implement and manage escalation process.

· Ensure onsite device issue resolution is at a set level and meets contractual targets

· Continuous improvement programme and sharing of best practice within the Xeretec network

o Keep all key stake holders from both organizations updated with any issue management.

o Work with each department and office to help shape the printing service.
Experience

Join us as an Onsite Desktop Service Engineer if you’re passionate about delivering top-tier IT support in a fast-paced environment! Your technical expertise combined with your energetic approach will make a real difference in ensuring our technology and customer service runs smoothly so our team can focus on what they do best—innovating and excelling every day!

Pay: £30,000.00 per year

Benefits:

Company pension
Enhanced maternity leave
Enhanced paternity leave
Health & wellbeing programme
Life insurance

Work Location: In person

Quick apply

Refine Your Search

it service jobs in leicester, eng

Onsite Desktop Service Engineer

IT Helpdesk Technician

Home Customer Service Advisor

Data Analyst

NHS Coordinator

IT Service Delivery Manager

Short-term Temporary Team Member

General Assistant

Test Centre Administrator (Leicester, UK) ( 25070)

Electrical Installation Technician (Entry Level)

Royal Mail Collections Driver - Leicester Delivery Office

Microbiology Laboratory Technician - Temporary Contract

Support Engineer 2nd Line

Customer Services Assistant

Financial Services Administrator

Technical Support Electronics Specialist

Bank Imaging Administrator

Digital Learning & Technology Support Technician

Bar Staff

IT Service Desk Specialist

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