Student accommodation concierge Work, Jobs in Leicester, Eng (with Salaries)

Centre Manager
Study Inn —Leicester
- £30,659.20 a year
- Overtime
- Customer service
- Hotel
- Team management
- Annual leave
- Employee assistance programme
Quick apply
3d

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Centre Manager
Study Inn —Leicester
You will be an excellent communicator and will maintain strong working relationships with managers, colleagues, and customers.
£30,659.20 a year
Quick apply
3d
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Centre Manager

Study Inn -
Leicester

Quick apply

Job details

Permanent | Full-time
£30,659.20 a year
3 days ago

Benefits

On-site gym
Annual leave
Employee assistance programme
Gym membership

Qualifications

Hotel and accommodations experience
Customer service
Stakeholder liaison
Microsoft Office Suite
Assistant manager experience
Housekeeping coordination
Team management
Organisational skills
Computer skills
Customer interaction
Communication skills
Facilities maintenance
Hospitality management

Full job description

Job Title: Centre Manager
Location: Leicester, LE2
Salary: £30,659.20
Contract Type: Permanent
Hours: Full-time, 40 hours per week
Work Pattern: Monday to Friday, working on a rotating shift pattern:

Week 1: 07:00am –15:00pm
Week 2: 11:00am –19:00pm

You will need to be flexible to work occasional weekends and additional overtime where required by the business.

Building: Study Inn – Reynard House, Leicester, 267 rooms

*As September is our busiest period, you must be available to work 6 days a week including the weekends (psst.. extra funds to go towards your Christmas shopping!)*

BENEFITS

28 days annual leave increasing to 33 days with long service
Birthday bonus (additional day off on your birthday)
Employee assistance programme
Annual Salary Reviews
Free access to onsite Gym facilities

JOB ROLE:

We’re looking for a Centre Manager to ensure the smooth day to day running of the centre whilst managing a team of housekeepers, maintenance, and night concierges to deliver the best customer service and student satisfaction. You will have a real passion for delivering team training as well as maintaining extremely high standards.

JOB RESPONSIBILITIES:

Delivering exceptional customer service to our students
Managing a team including directly reporting assistant manager, housekeepers, maintenance assistants and night concierge team to service and maintain our accommodation
Preparing and delivering team meetings
Carrying out room checks to ensure our accommodation is to an exceptional standard
Have regard for student welfare and if necessary, liaise with the appropriate welfare professionals
Troubleshooting problems and emergency situations as they arise
You will be an excellent communicator and will maintain strong working relationships with managers, colleagues, and customers.
Ensure customer service levels always excel in your Centre.
Manage the collection of rent and ensure your Centre’s rent payments are chased as required and payments are made in time according to the rent schedule.
Supporting the management & compliance of the centre in accordance with ANUK National Code of standards
Be responsible for the management of Health & Safety within your centre and your team, students, and visitors

WHAT YOU’LL NEED:

Experience within the student accommodation sector is desirable, not essential
Experience from a 4 or 5 star hotel within either rooms division, front office or head housekeeping is essential if you have not worked in the student accommodation sector
Excellent customer service skills both face to face, Telephone & Email
Proven IT skills knowledge of Microsoft Office
Strong organisational and clear communication skills
Ability to multi-task and deal with customer and team requests
Ability to manage teams of people
Organised and process driven
Experience of a Manager or Assistant Manager role within an accommodation background, ideally hotels, rooms division manager, front office manager or head housekeeper
All candidates must provide proof of eligibility to work in the UK to be considered

If you feel you’re the right candidate for the role of our Centre Manager, then please click ‘apply’ now!

Pay: £30,659.20 per year

Work Location: In person

Quick apply

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