Solutions engineer Work, Jobs in Leicester, Lec (with Salaries)

Onsite Desktop Service Engineer
Xeretec Office Systems Ltd —Leicester
- £30,000 a year
- Weekend availability
- Maintenance
- Continuous improvement
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
1d
IT Engineer (MSP)
Mark1 IT Solutions Ltd —Melton Mowbray
- £36,000 - £40,000 a year
- Weekend availability
- Travel
- In-person
- Up to 25% travel
- Free parking
- Paid training
Quick apply
8d
Field Service Engineer
NoteMachine UK Ltd —Leicester
- From £39,353 a year
- Weekend availability
- Customer service
- Maintenance
- Programmable logic controllers
- Health & wellbeing programme
- Life insurance
Quick apply
10d
Support Engineer 2nd Line
Academia Group —Leicester
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Travel
- Annual leave
Quick apply
Electrical Installation Technician (Entry Level)
Yunex Traffic —Leicester
- Overtime
- No experience needed
- Communication skills
- Gym membership
Data Analyst
Cromwell —Leicester
- Full-time
- Time management
- Analytics
- Annual leave
- Sick pay
SITE WELFARE & ACCOMMODATION FITTER & INSTALLATION ENGINEER
PREMIER PLANT AND TOOL HIRE LTD —Derby
- £40,000 - £45,000 a year
- Full-time
- Carpentry
- Schematics
- Plumbing
Quick apply
IT Support Operations Manager
DG Cars —Nottingham
- £30,000 - £42,500 a year
- Full-time
- Continuous improvement
- In-person
Quick apply
10d
Multi Skilled Engineer
Noble Foods Limited —Leicester
- £55,470 a year
- Night shift
- Maintenance
- Continuous improvement
- Health & wellbeing programme
- Employee discount
Quick apply
1st Line IT Support Engineer (MSP) – Remote & Onsite
BubbleIT Solutions Limited —Beeston
- £26,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- Windows
- Travel
- Free parking
- Employee discount
Quick apply
3d
Project Engineer - Control Systems
Zenovo —Leicester
- Full-time
- Hybrid work
- Schematics
- CAD
- Engineering
Quick apply
2nd Line Technical Analyst
Xerox —Nuneaton
- Full-time
- Windows
- Analysis skills
- Presentation skills
Group Junior Network Engineer
Topps Tiles —Leicester
- Continuous improvement
- Travel
- Training & development
- Free parking
- Employee discount
Senior IT Support Engineer
Kazzoo Ltd —Leicester
- £35,000 - £40,000 a year
- Maintenance
- Mentoring
- In-person
Quick apply
Product Development Engineer
Genuit Group —Loughborough
- Full-time
- Data analysis skills
- Analysis skills
- Presentation skills
- Free parking
- Employee discount
Intern
Druck Limited —Leicester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Engineering
Condition Monitoring Engineer
ONYX Insight —Nottingham
- Full-time
- Spanish
- Databases
- Bachelor's degree
Quick apply
Field Service Engineer (Nottingham/Leicester)
InPost UK —Leicester
- Analysis skills
- Quality control
- Hand tools
- Annual leave
Quick apply
Embedded Software Engineer
Baker Hughes —Ashby-De-La-Zouch
- Full-time
- Remote
- Flexible schedule
- Life insurance
Modern Workplace Infrastructure Engineer
Cooper Parry —Derby
- Full-time
- Azure
- AI

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Onsite Desktop Service Engineer

Xeretec Office Systems Ltd -
Leicester

Quick apply

Job details

Permanent | Full-time
£30,000 a year
1 day ago

Benefits

Health & wellbeing programme
Company pension
Enhanced maternity leave
Enhanced paternity leave
Life insurance

Qualifications

Reactive maintenance implementation
Hardware repair
Equipment repair
Stakeholder liaison
Incident queue management
IT service management
Ticket management
Maintenance
Internal department liaison
Continuous improvement
Computer hardware
Planned Preventative Maintenance (PPM) implementation
ServiceNow
Customer support
Planned maintenance
Routine servicing
Help desk

Full job description

Job Overview

To liaise, coordinate and facilitate between Xeretec / Landscape and the nominated client stakeholders and end users to deliver the required levels of service delivery. To repair and maintain Xeretec / Landscape provided equipment and solutions.

Full time, 37.5 hours per week, 5 days per week to include weekend , although flexibility may be required.

Responsibilities

· To complete onsite servicing of all Xeretec / Landscape print equipment.

· To complete pro active servicing to ensure end to end customer satisfaction.

· Liaise with hardware vendors to ensure all hardware escalations are handled in a quick and efficient manner.

· Manage smooth implementation of new printer hardware with client end users and IT Team

· Achieve agreed Service Levels on device uptime throughout life time of contract

· Monitor and manage the Print management software system to maximise efficiencies

· To ensure end user satisfaction of printing solution

To follow Service Management processes

· Repair and maintain onsite print equipment ensuring preventive maintenance schedules are kept and achieve an excellent level of device reliability and availability.

· Act as Helpdesk incident queue owner for any print related issues

· Escalate any hardware or solution related issues as required and in a timely fashion

· Training and support of end users

· Maintain full responsibility of the XSM / Service Now incident management queues.

· Liaise with client IT and Xeretec ORR to ensure service continuity.

· Make improvement recommendations for device and service optimisations.

· Manage queries and escalations from IT within XSM / Service Now.

· Support and liaise with all Xeretec personnel working with client, including billing, Help desk and logistics

· Implement and manage escalation process.

· Ensure onsite device issue resolution is at a set level and meets contractual targets

· Continuous improvement programme and sharing of best practice within the Xeretec network

o Keep all key stake holders from both organizations updated with any issue management.

o Work with each department and office to help shape the printing service.
Experience

Join us as an Onsite Desktop Service Engineer if you’re passionate about delivering top-tier IT support in a fast-paced environment! Your technical expertise combined with your energetic approach will make a real difference in ensuring our technology and customer service runs smoothly so our team can focus on what they do best—innovating and excelling every day!

Pay: £30,000.00 per year

Benefits:

Company pension
Enhanced maternity leave
Enhanced paternity leave
Health & wellbeing programme
Life insurance

Work Location: In person

Quick apply

Refine Your Search

solutions engineer jobs in leicester, lec

Onsite Desktop Service Engineer

IT Engineer (MSP)

Field Service Engineer

Support Engineer 2nd Line

Electrical Installation Technician (Entry Level)

Data Analyst

SITE WELFARE & ACCOMMODATION FITTER & INSTALLATION ENGINEER

IT Support Operations Manager

Multi Skilled Engineer

1st Line IT Support Engineer (MSP) – Remote & Onsite

Project Engineer - Control Systems

2nd Line Technical Analyst

Group Junior Network Engineer

Senior IT Support Engineer

Product Development Engineer

Intern

Condition Monitoring Engineer

Field Service Engineer (Nottingham/Leicester)

Embedded Software Engineer

Modern Workplace Infrastructure Engineer

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