Customer service representative Work, Jobs in Leith, Edh (with Salaries)

Customer Service Advisor
JPMorganChase —Edinburgh
- Full-time
- Communication skills
- Banking
14d
Customer Service Representative
Diligenta —Edinburgh
- £24,479 a year
- Full-time
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Specialist (Edinburgh)
MotabilityDotNet —Edinburgh
- £34,376 a year
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
8d
Customer Service Advisor
Midlothian Council —Dalkeith
- £30,619 - £31,783 a year
- Call to connect
- Communication skills
13d
Customer Care Co-ordinator
Mortgage Advice Bureau —Edinburgh
- From £24,784.50 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Health & wellbeing programme
- Work from home
Quick apply
Customer Service Advisor - August
Grant Westfield —Edinburgh
- £25,528 a year
- Continuous improvement
- Organisational skills
- Annual leave
- Employee discount
Customer Service Agent
Menzies Aviation —Edinburgh
- Part-time
- Customer service
- No travel
- Communication skills
Customer Service
Greet the Greek —Edinburgh
- Up to £14.50 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- In-person
Quick apply
13d
Customer Service Centre Agent
Carrier —Livingston
- £24,785 - £49,420 a year
- Full-time
- Computer literacy
- Organisational skills
- Communication skills
- Sick pay
Customer Service Associate
UPS —Edinburgh
- Weekend availability
- Microsoft Word
- Computer literacy
- Data entry
8d
Customer Service Brokerage Support
JPMorganChase —Edinburgh
- Full-time
- CRM software
- Analysis skills
- Financial services
Customer Service Representative
William Hill —Edinburgh
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
Casual Guest Service Agent
Hilton —Edinburgh
- £12.91 an hour
- Part-time
- Hotel
- Employee stock purchase plan
- Annual leave
Customer Service Associate (Part-Time) R0198279 Dockside Edinburgh, United Kingdom Part time
Greystar —Edinburgh
- Part-time
- Microsoft Outlook
- Sales
- English
6d
Customer Service Advisor
Aquarius Contact Centres —Dunfermline
- £13.45 an hour
- Part-time
- Hybrid work
- Bilingual
- Customer service
- English
- Work from home
- Flexible schedule
Quick apply
11d
Preferred Customer Associate
UPS —Edinburgh
- Weekend availability
- Microsoft Word
- Computer literacy
- English
8d
Customer Services Advisor
Halfords —Edinburgh
- £11.48 - £13.34 an hour
- Part-time
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
Casual Night Guest Service Agent
Hilton —Edinburgh
- £13.42 an hour
- Part-time
- Hotel
22h
Client Services Associate
Seven Investment Management —Edinburgh
- Microsoft Word
- CRM software
- Writing skills
Part Time Customer Service Advisor
Abodus Student Living —Edinburgh
- £12.71 an hour
- Part-time
- Organisational skills
- Front desk
- Computer skills
- Health & wellbeing programme
- Annual leave
Quick apply
1d

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Customer Service Advisor

JPMorganChase -
Edinburgh

Apply Now

Job details

Full-time
14 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer support
Customer interaction
Communication skills
Banking

Full job description

JOB DESCRIPTION

Are you passionate about helping customers? Do you want to be part of a team that has been recognized as the Best British Bank for 2023 and 2024, ranked number one for customer service? If so, we invite you to join one of the fastest-growing banks in the UK!

Why Chase?
At Chase, our customers rely on us for their financial needs. As a Customer Service Specialist, you'll be at the forefront of providing exceptional experiences, assisting customers with their more complex needs. We empower our specialists to resolve customer issues efficiently and accurately, ensuring memorable quality service. You'll engage with customers primarily through calls, helping those with greater financial needs or managing more challenging personal situations. As a new bank in the UK market, we're constantly seeking innovative ideas to enhance our service and colleague experience, and you'll play a key role in our evolution.

Job responsibilities

Deliver Excellence: Provide friendly, caring, and efficient service to our valued customers.
Problem Solver: Resolve customer issues at the first point of contact, ensuring their needs are met with satisfaction.
Team Collaborator: Work alongside teammates to elevate customer service and refine our processes.
Digital Guide: Educate and assist customers with our digital app, as well as new product and service launches.
Escalation Expert: Act as an escalation point for customers who need our help in more challenging moments.

Required qualifications, capabilities, and skills

Customer service experience in financial services, banking or a contact centre environment.
Customer-Centric: A genuine passion for helping customers.
Experience: Proven experience in a fast-paced customer experience environment.
Communication: Strong verbal and written communication skills, be an active listener.
Solution-Oriented: Ability to understand customer needs and find effective solutions.
Growth Mindset: A passion for learning and personal development.
Team Player: Ability to work collaboratively and advocate for customer service and the brand.

What We Offer:

Working Hours: 35 hours per week over 4 or 5 days, with a blend of office and home working after probation.
Shifts: A range of shift patterns between 8 am and 9 pm, available 365 days a year.

Join Chase and be part of a team that is redefining the banking experience in the UK. Apply today and help us create unforgettable experiences for our customers!

#ICBCareer

#ChaseUKCustomerServices

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Apply Now

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