Chief quality Work, Jobs in Lewes, Esx (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Lead Brand Strategist
Ancient + Brave —Lewes
- Full-time
- Analytics
- Employee assistance programme
- Employee discount
Creative Director
Ancient + Brave —Lewes
- Full-time
- Team management
- Employee assistance programme
- Employee discount
Head of EU Marketing
Ancient + Brave —Lewes
- Full-time
- Spanish
- Team management
- Communication skills
- Employee assistance programme
- Employee discount
Personal Assistant
Gatwick Airport Limited —Crawley
- From £41,492 a year
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Administrative experience
- Free parking
- Annual leave
23h
Chief Executive Officer & Accounting Officer - Durrington High School
WSCC —Worthing
- £136,000 - £148,000 a year
- Full-time
- Leadership
- School
13d
Data Visualisation Developer
Sussex Police —Lewes
- £35,772 - £39,276 a year
- Full-time
- Analysis skills
- Communication skills
- Analytics
- Annual leave
- Employee discount
6d
Quality Lead - Independent Maternity Review
University Hospitals Sussex NHS Foundation Trust —Worthing
- £57,528 - £64,750 a year
- Full-time
Quick apply
1d
Team Administrator / Coordinator
Sussex Partnership NHS Foundation Trust —Worthing
- £28,392 - £31,157 a year
- Full-time
- Oracle
- Computer literacy
- Organisational skills
15h
Public and Personal Safety Team Leader
Sussex Police —Lewes
- £41,487 - £45,765 a year
- Full-time
- Writing skills
- Research
- Continuous improvement
- Annual leave
- Employee discount
10d
Intelligence Unit Support Assistant
Sussex Police —Brighton
- £26,703 - £28,914 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Outlook
- Data entry
- Annual leave
- Employee discount
14d
Senior Secretary
Sussex Police —Crawley Down
- £28,914 - £30,897 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Team management
- Annual leave
- Employee discount
9d
Principal Design Engineer / Assistant Chief Engineer - Engine & Hybrid Design
Ricardo —Shoreham by Sea
- Hybrid work
- Business development
- Analysis skills
- Travel
Nurse Case Manager (15 hours)
Collinson —Haywards Heath
- Hybrid work
- Hotel
- Case management
- Communication skills
Operations / Service Director
Telecom Acquisitions Ltd. —Horsham
- Up to £90,000 a year
- Full-time
- Continuous improvement
- AI
- Leadership
- Free parking
- Employee discount
Quick apply
Global Medical Communications Director
Rayner Intraocular Lenses —Worthing
- Full-time
- English
- Presentation skills
- Team management
- Referral programme
8d
Assistant Chief Engineer (Mechanical Bias)
Hilton —Brighton
- £38,000 - £39,140 a year
- Full-time
- Hotel
- HVAC
- Guest services
- Employee stock purchase plan
- Annual leave
Chief Finance Officer - Brighton & Redhill
The CFO Centre —Brighton
- Hybrid work
Quick apply
KSS Adult Secure Care Provider Collaborative Team Administrator
Sussex Partnership NHS Foundation Trust —Worthing
- £28,392 - £31,157 a year
- Full-time
- Management
- Customer service
- Annual leave
9d
Manager, Accounting
Advanced Energy Industries, Inc. —Littlehampton
- Master's degree
- Bachelor's degree
- Team management

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

chief quality jobs in lewes, esx

Sr.Dir,Patient Experience

Lead Brand Strategist

Creative Director

Head of EU Marketing

Personal Assistant

Chief Executive Officer & Accounting Officer - Durrington High School

Data Visualisation Developer

Quality Lead - Independent Maternity Review

Team Administrator / Coordinator

Public and Personal Safety Team Leader

Intelligence Unit Support Assistant

Senior Secretary

Principal Design Engineer / Assistant Chief Engineer - Engine & Hybrid Design

Nurse Case Manager (15 hours)

Operations / Service Director

Global Medical Communications Director

Assistant Chief Engineer (Mechanical Bias)

Chief Finance Officer - Brighton & Redhill

KSS Adult Secure Care Provider Collaborative Team Administrator

Manager, Accounting

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