Hotel assistant Work, Jobs in Lichfield, Sts (with Salaries)

Receptionist
HotelBiz —Lichfield
- From £12.81 an hour
- Part-time
- Customer service
- Hotel
- Organisational skills
- Free parking
Quick apply
3d
Guest Services Assistant - Zero Hours
The Belfry —Sutton Coldfield
- £12.71 - £13.17 an hour
- Part-time
- Maintenance
- Hotel
- Hotel experience
- Free parking
- Health & wellbeing programme
Quick apply
6d
Guest Services Assistant - Zero Hours
The Belfry Hotel & Resort —Sutton Coldfield
- £12.71 - £13.17 an hour
- Weekend availability
- Maintenance
- Hotel
- Hotel experience
- Free parking
- Health & wellbeing programme
Quick apply
6d
Receptionist - Zero Hours
The Belfry —Sutton Coldfield
- £12.71 - £13.19 an hour
- Part-time
- Customer service
- Hotel
- Hotel experience
- Free parking
- Employee discount
Quick apply
6d
Summer Staff: Bar Staff, Pot Washers, Chefs, Kitchen Assistants
The Talbot Inn —Stoke-on-Trent
- £8 - £14 an hour
- Temporary
- Bar
- Free parking
- Employee discount
Quick apply
5d
Casual Food and Beverage Assistant
Hilton —Burton-On-Trent
- £13 an hour
- Part-time
- Bar
- Restaurant
Receptionist
Forest of Arden Hotel & Country Club —Birmingham
- £13 an hour
- Full-time
- Hotel
- Front desk
- Employee discount
- Referral programme
Quick apply
Hotel Night Guest Assistant
Ramada Solihull —Solihull
- £12.71 an hour
- Full-time
- Hotel
- In-person
- Hotel experience
- Employee discount
Quick apply
3h
Health Club Assistant
The Elite Venue Selection —Market Bosworth
- Full-time
- Hotel
- In-person
- Leadership
- Employee discount
- Referral programme
Quick apply
2d
Casual Bar Assistant
HandPickedHotels —Sutton Coldfield
- £13 an hour
- Bar
- Hotel
- IT
Weekend Receptionist ( 10 hrs )
Sudbury Inns ltd Littleover Lodge Hotel —Derby
- £10.59 - £12.71 an hour
- Part-time
- Hospitality
- Bar
- Hotel
- Free parking
- Employee discount
Quick apply
F&B Assistant - Casual
Radisson Hotel Group —Birmingham
- Part-time
- Hotel
- IT
- Communication skills
- Employee discount
Quick apply
Food and Beverage Assistant - Part-time
Hilton —Birmingham
- £12.71 an hour
- Part-time
- Bar
- Restaurant
- Employee stock purchase plan
- Annual leave
Bar Assistant
Stone House Hotel —Stone
- £10.85 - £12.71 an hour
- Part-time
- Hospitality
- Bar
- Customer service
- Employee discount
- Gym membership
Quick apply
6d
Receptionist - 40 hours per week
Genting —Birmingham
- £26,622 a year
- Weekend availability
- Bar
- Customer service
- IT
- Free parking
- Employee assistance programme
Quick apply
5d
Maintenance Assistant (Full Time, Permanent)
Apollo Hotel —Birmingham
- From £27,000 a year
- Full-time
- Maintenance
- English
- Hotel
- Free parking
- Employee discount
Quick apply
3d
Receptionist
Radisson Hotel Group —Derby
- £12.71 a day
- Weekend availability
- Customer service
- Hotel
- Organisational skills
- Free parking
- Employee discount
Quick apply
3d
Bar Assistant - Marco Pierre White Steakhouse
Manor Hotel Solihull, Marco Pierre White Steakhouse Bar & Grill —Exhall
- Part-time
- Hospitality
- Bar
- Customer service
- Free parking
Quick apply
11d
Kitchen Assistant
Farmhouse Inns - BRA_102 —Willington
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Evening Laundry Assistant - Part-time
Hilton —Burton-On-Trent
- £13 an hour
- Part-time
- English
12d

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Receptionist

HotelBiz
Lichfield

Quick apply

Job details

Part-time
From £12.81 an hour
3 days ago

Benefits

Free parking
On-site parking

Qualifications

Customer service
Organisational skills
Front desk
Cash handling
Communication skills
Hotel experience

Full job description

Job Title

Hotel Receptionist

Reports To

Hotel Manager

Location

Saram Lodge, Lichfield.

Hours

Primarily 14:00 – 22:00, with occasional 06:00 – 14:00 shifts, including weekends and bank holidays on a rota basis.

Job Purpose

To provide a warm, professional, and efficient welcome to all guests while delivering exceptional customer service throughout their stay. The Hotel Receptionist is responsible for managing the front desk, operating the Guestline Property Management System (PMS), handling guest enquiries, and ensuring the smooth day-to-day operation of the reception department.

Key ResponsibilitiesGuest Services

Welcome guests in a friendly, professional, and courteous manner.
Complete guest check-ins and check-outs efficiently using the Guestline PMS.
Provide information about the hotel, local attractions, and available services.
Respond promptly to guest requests and resolve any issues or complaints professionally, escalating where necessary.
Answer telephone calls and respond to emails in a timely and professional manner.

Reception & Administration

Operate the Guestline Property Management System for reservations, room allocation, billing, guest profiles, and reporting.
Process individual and group bookings accurately.
Handle cash, card payments, and complete end-of-shift cash reconciliation.
Produce invoices and process guest payments.
Maintain accurate guest records in line with GDPR requirements.
Complete daily reception checklists and shift handovers.

Reservations

Manage new reservations received via telephone, email, online travel agents, and direct bookings.
Upsell rooms and hotel services where appropriate.
Monitor room availability and maximise occupancy.

Operational Duties

Liaise effectively with Housekeeping, Maintenance, Food & Beverage, and Management to ensure excellent guest service.
Monitor room status and communicate any maintenance or housekeeping issues.
Assist with preparing arrivals, departures, and VIP guests.
Support the hotel with administrative tasks as required.

Health & Safety

Follow all hotel policies and procedures.
Ensure guest security by adhering to key control and data protection procedures.
Report maintenance issues, accidents, or security concerns promptly.
Assist during emergency situations in accordance with hotel procedures.

Skills & Experience Essential

Previous customer service experience.
Excellent communication and interpersonal skills.
Strong organisational skills and attention to detail.
Good IT literacy.
Ability to remain calm under pressure.
Flexible approach to working shifts, including evenings and weekends.

Desirable

Previous hotel reception experience.
Experience using Guestline PMS.
Knowledge of online booking channels (Booking.com, Expedia, etc.).
Cash handling experience.

Personal Attributes

Friendly and approachable.
Professional appearance and manner.
Reliable and punctual.
Positive attitude with a willingness to learn.
Team player with the ability to work independently.
Strong problem-solving skills.
Committed to delivering excellent customer service.

Pay: From £12.81 per hour

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

hotel assistant jobs in lichfield, sts

Receptionist

Guest Services Assistant - Zero Hours

Guest Services Assistant - Zero Hours

Receptionist - Zero Hours

Summer Staff: Bar Staff, Pot Washers, Chefs, Kitchen Assistants

Casual Food and Beverage Assistant

Receptionist

Hotel Night Guest Assistant

Health Club Assistant

Casual Bar Assistant

Weekend Receptionist ( 10 hrs )

F&B Assistant - Casual

Food and Beverage Assistant - Part-time

Bar Assistant

Receptionist - 40 hours per week

Maintenance Assistant (Full Time, Permanent)

Receptionist

Bar Assistant - Marco Pierre White Steakhouse

Kitchen Assistant

Evening Laundry Assistant - Part-time

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