Customer experience coordinator Work, Jobs in Lincoln (with Salaries)

Events Coordinator
White Hart Hotel —Lincoln
- £27,500 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Employee discount
Quick apply
Stores & Logistics Coordinator
Teledyne Technologies Inc. —Lincoln
- Full-time
- ERP systems
- Analysis skills
- Organisational skills
- Employee stock purchase plan
- Annual leave
Marketing Coordinator
Cardzone —Newark-on-Trent
- £26,000 - £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Marketing
- Employee discount
Quick apply
4d
Network HR Assistant
GXO Logistics —Branston
- £28,500 a year
- Full-time
- Human resources
- Communication skills
- Annual leave
- Employee discount
9d
Compliance Coordinator
First Mile —Newark-on-Trent
- £27,401 a year
- Full-time
- Administrative experience
- Communication skills
- Annual leave
- Gym membership
Quick apply
Internal Sales Coordinator
Macfarlane Group —Grantham
- £28,000 - £32,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Annual leave
Sales Coordinator
Ultimation Direct —Newark-on-Trent
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply
9d
Contracts Manager
Lindum Group —Lincoln
- Full-time
- Travel
- Contracts
- Construction experience
Hygiene Coordinator
Greencore Group —Worksop
- £15.32 an hour
- Full-time
- Computer literacy
- Employee discount
- Life insurance
Senior Transport Administrator
Techrete UK & Ireland —Brigg
- Full-time
- Microsoft Excel
- Organisational skills
- IT
Quick apply
Catering Assistant
Acis Group —Lincoln
- £12.71 an hour
- Full-time
- Hospitality
- Customer service
- Cooking
Quick apply
3d
Project Manager – Lincoln
McDermotts —Lincoln
- Full-time
- Civil engineering
- Engineering
- Project management
Dispenser
Long Bennington Medical Centre —Newark-on-Trent
- £12.95 an hour
- Part-time
- Microsoft Outlook
- Customer service
- Analysis skills
Quick apply
1d
Planning Manager
Pilgrim's Europe —Grantham
- Full-time
- Microsoft Excel
- Time management
Quick apply
Technical Co-ordinator
Pilgrim's Europe —Grantham
- Full-time
- Microsoft Excel
- Organisational skills
- IT
Quick apply
9d
SHE Manager - Kirton
Forterra Building Products Ltd —Newark-on-Trent
- Full-time
- Organisational skills
- SharePoint
- Communication skills
1d
HGV Class 1 (C+E) Driver
Treasure Transport Services Ltd —Grantham
- £14.15 - £16.65 an hour
- Overtime
- Driving
- In-person
- Commercial driving
- Paid training
- Referral programme
Quick apply
3d

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Events Coordinator

White Hart Hotel -
Lincoln

Quick apply

Job details

Full-time
£27,500 a year

Benefits

Employee discount

Qualifications

Microsoft Powerpoint
Microsoft Word
CRM software
Hospitality
Microsoft Excel
Sales
Microsoft Office
Organisational skills
Communication skills
Negotiation
Hotel experience
Time management

Full job description

Events Coordinator Job Description

The newly renovated White Hart Hotel is a prestigious four-star luxury hotel in the heart of Lincoln, renowned for exceptional service and unforgettable guest experiences.

Located just steps from Lincoln Cathedral and Lincoln Castle, the White Hart offers one of Lincolnshire’s most distinctive and sought-after venues for weddings, alongside a diverse calendar of conferences, celebrations, and special events throughout the year.

Job Overview

We are currently recruiting an Events Coordinator to join our dynamic team. Reporting to our Wedding & Events Sales Manager, in this role, you will play a vital role in supporting the sales department by managing new enquiries for the venue, handling client communication via telephone, email, and face-to-face meetings. You will ensure a clear understanding of each client’s requirements and offer the most suitable event packages.

As an Events Coordinator, you will also be responsible for essential administrative tasks, including preparing contracts, producing function sheets, and coordinating with internal departments, as well as external suppliers to ensure the successful delivery of events.

The role requires strong organisational skills, excellent communication abilities, and a customer-focused mindset to ensure seamless sales operations and build long-term client relationships.

This position offers an excellent opportunity for individuals passionate about sales and customer relations to grow within a reputable organisation.

Responsibilities

Act as a point of contact for clients, responding promptly to enquiries and providing exceptional customer service.
Coordinate sales activities, including scheduling meetings, preparing sales proposals, and maintaining accurate records of client interactions.
Assist in the preparation of sales reports, forecasts, and presentations for management review.
Assist in conducting venue show rounds, as required.
Upsell additional services or products that enhance the overall event experience.
Maintain clear communication with clients throughout the planning process to ensure their needs are met.
Maintain organised documentation of sales activities, contracts, and correspondence in compliance with company policies.
Support the sales team in executing marketing campaigns and promotional events to generate leads and increase brand awareness.
Manage and update the customer relationship management (CRM) system to ensure data accuracy and accessibility.
Collaborate with other departments such as marketing, food and beverage, operations to ensure smooth delivery of events.
Plan, manage and host a range of social ticketed events at the hotel throughout the year to generate further revenue.
Source and liaise with vendors including florists, AV and entertainment companies, décor hire, to secure services that align with the client’s vision.
Follow up with client’s post-sale to gather feedback and identify opportunities for upselling or additional services.
Attend off-site marketing events with the Sales team, as required.

Experience

A proven track record in a sales and events environment (minimum of two years experience).

Previous experience within weddings, events, or hospitality sales is desirable.
Excellent research and negotiation skills, with a client-focused approach.
An outstanding telephone manner and confident communication skills.
The ability to thrive under pressure and consistently achieve measurable sales targets.
Strong time management.
Excellent organisational skills with the ability to manage multiple tasks efficiently and work to tight deadlines.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Canva) and familiarity with CRM systems would be preferred.
A proactive attitude with a keen eye for detail and strong problem-solving abilities.
Ability to work collaboratively within a team environment while also demonstrating independence when required.
Flexibility to work weekends as required to support weddings, events, and business needs.

If you are looking for an exciting and challenging role, please apply with your CV and cover letter.

Benefits:

Employee discounts on food, accommodation, and leisure facilities.
Opportunities for career progression within a renowned luxury hotel group.
Comprehensive training and development programmes.
Supportive and friendly working environment.
Live Like Loyalty Scheme.

Quick apply

Refine Your Search

customer experience coordinator jobs in lincoln

Events Coordinator

Stores & Logistics Coordinator

Marketing Coordinator

Network HR Assistant

Compliance Coordinator

Internal Sales Coordinator

Sales Coordinator

Contracts Manager

Hygiene Coordinator

Senior Transport Administrator

Catering Assistant

Project Manager – Lincoln

Dispenser

Planning Manager

Technical Co-ordinator

SHE Manager - Kirton

HGV Class 1 (C+E) Driver

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