Complaints manager Work, Jobs in Lincolnshire (with Salaries)

Customer Excellence Supervisor
MICRONCLEAN LIMITED —Skegness
- £42,000 - £45,000 a year
- Full-time
- CRM software
- Continuous improvement
- Travel
- Profit sharing
- Health & wellbeing programme
12d
Delivery Manager
HM Courts & Tribunal Service —Lincoln
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Annual leave
- Employee discount
Operational Support Grade - HMP Lincoln (Prison Support Role)
Ministry of Justice —Lincoln
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
2d
Guest Resolution Manager
Butlin's —Skegness
- Full-time
- Communication skills
- Resort
1d
Business Development Manager / Sr Sales
Barbon Group Ltd. —Lincoln
- Salesforce
- Business development
- Free parking
- Annual leave
Quick apply
General Sales Manager
Listers —Lincoln
- Up to £75,000 a year
- Full-time
- Leadership
- Free parking
- Health & wellbeing programme
9d
AUM Learning, Skills & Employment
Ministry of Justice —Lincoln
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Management
- Presentation skills
- Budgeting
- Annual leave
9d
HMP North Sea Camp - Caseworker : Offender Management
Ministry of Justice —Boston
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
9d
Sales & Customer Service Advisor
Metsä Group —Boston
- Full-time
- CRM software
- Computer literacy
- Data analysis skills
- Free parking
- Employee assistance programme
Service Manager
JCT600 —Lincoln
- Full-time
- Leadership
- Communication skills
- Annual leave
- Referral programme
Quick apply
9d
Home Manager
St Mary's Care Services —Lincoln
- Weekend availability
- Medication administration
- Care plans
- Leadership
Quick apply
2d
Duty Event Manager
Freemans Event Partners —Belton
- £22 an hour
- Temporary
- Bar
- Travel
- Conflict management
Quick apply
7h
Park Management - Reservation Manager - HS1
Parkdean Resorts —Skegness
- £28,912 a year
- Weekend availability
- Hotel
- Recruiting
- Training & development
- Store discount
- Employee assistance programme
Quick apply
6d
Technical Co-ordinator
GR Lanes Health Products Ltd —Kirton
- £28,000 - £30,000 a year
- Full-time
- Quality control
- In-person
- Profit sharing
- Health & wellbeing programme
Quick apply
7d
Building Manager
Places for People —Lincoln
- £24,577 a year
- Customer service
- In-person
- Communication skills
- Employee discount
- Flexible schedule
5d
Food Safety & Quality Manager
Pilgrim's Europe —Anwick
- Full-time
- Continuous improvement
- Team management
- Quality control
Quick apply
8d
Centre Manager
IN‘n’OUT Autocentres —Newark-on-Trent
- £34,000 - £38,000 a year
- Full-time
- Team management
- Free parking
- Employee discount
Supermarkets & Vending Manager
Butlin's —Skegness
- Full-time
- Merchandising
- Retail management
- Cash handling
Quality Assurance Manager
Animal feed manufacturer —Grantham
- £35,000 - £40,000 a year
- Full-time
- Continuous improvement
- No degree
- Quality control
- Free parking
Quick apply
Customer Service Advisor
Lincat —Lincoln
- £26,345 a year
- Full-time
- Microsoft Word
- Organisational skills
- Communication skills
Quick apply

I want to receive the latest job alerts for complaints manager in lincolnshire

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

complaints manager jobs near lincolnshire

Service Manager jobs in Lincoln

Operational Support Grade jobs in Lincoln

Customer Service Representative jobs in Lincoln

Delivery Manager jobs in Lincoln

Guest Security Manager jobs in Skegness

Sales Manager jobs in Lincoln

Project Manager jobs in Oxford

Business Development Manager jobs in Merthyr Tydfil

Business Development Manager jobs in London

Business Development Manager jobs in Cumbria

Corporate Development jobs in London

Business Development Manager jobs in Bonymaen Ed

Technical Coordinator jobs in Glasgow

Project Coordinator Jobs In Glasgow jobs in Scotland

Technical Coordinator jobs in Clitheroe

Technical Coordinator jobs in Greater Manchester

Technical Coordinator jobs in Derby De1

Wellness Coordinator jobs in London

Patient Coordinator jobs in Manchester

Food Safety Manager jobs in North East Region

Customer Excellence Supervisor

MICRONCLEAN LIMITED -
Skegness

Apply Now

Job details

Full-time
£42,000 - £45,000 a year
12 days ago

Benefits

Profit sharing
Health & wellbeing programme
Relocation assistance
Cycle to work scheme
Company pension
Work from home
Company events
Employee assistance programme
Employee discount
Enhanced maternity leave
Bereavement leave
Referral programme
Sick pay
On-site parking

Qualifications

CRM software
Sales support
Driving Licence
Stakeholder collaboration
Continuous improvement
Continuous improvement cycles oversight
Organisational skills
Management reporting
Customer support
Communication skills

Full job description

Job Advert

A Customer Excellence Supervisor vacancy has arisen within our fast-growing company based at our site in Skegness, Lincolnshire. This is an exciting opportunity for a successful candidate to join our Commercial Sales and Service team.

LOCATION: Based at Holly Road, Skegness

SALARY: £42,000 - £45,000 p.a. (depending on skills and experience)

JOB TYPE: Full-time

CORE BENEFITS: Loyalty Holidays, Company Sick Pay, Pension (5% contribution), Profit Related Pay Scheme, Enhanced Maternity Pay, Relocation Package

HOURS OF WORK: Monday to Friday 9.00am - 5.00pm (with half an hour unpaid lunch break) (possibility to work from home for up to 2 days a week)

Job Purpose:

Reporting to the UK Sales & Service Manager, the Customer Excellence Supervisor is responsible for leading the operational effectiveness of the commercial support function. This role ensures that customer service, sales support, commercial processes and reporting operate to consistently high standards, enabling the wider Commercial team to focus on winning and growing business while delivering an outstanding customer experience.

You will support the UK Sales & Service Manager by overseeing customer experience, service processes and team co-ordination to deliver an efficient and responsive customer service function. You will also provide day-to-day operational leadership to the sales support function, ensuring the Commercial team receives the operational support required to maximise customer-facing time and drive business growth.

Working closely with cross-functional teams, you will ultimately help improve customer satisfaction and operational performance across the department. This role plays a key role in supporting customer retention by ensuring service issues, opportunities for improvement, complaints and operational challenges are resolved quickly and effectively.

Key Responsibilities include (but are not limited to):

Leading and developing the Customer Service team (x5) and Sales Co-ordinator (x1), including recruitment, training and performance management
Supporting the onboarding and training of new UK team members on systems, processes and customer standards
Driving high standards of Commercial Operations through monitoring KPIs, service levels and customer feedback
Managing customer issues, opportunities for improvement, escalations and service improvements, working cross-functionally to ensure relevant actions are put in place to support customer retention
Lead and deliver continuous improvement initiatives across Commercial Operations, simplifying processes, eliminating inefficiencies and promoting best practice
Own the integrity, governance and continuous improvement of CRM data, ensuring it supports accurate reporting, forecasting and customer management
Develop and maintain commercial reports to provide meaningful insight into sales activity, customer service performance and operational effectiveness
Owning UK SOPs, including creation, training and compliance tracking across the wider commercial teams

You will be expected to ensure company procedures, policies and compliance requirements are consistently followed and will promote a positive culture, including collaboration and knowledge sharing across the commercial function. Working closely with line management and key stakeholders, you’ll also demonstrate behaviours aligned to the Micronclean SKIES values.

Skills of the successful candidate include:

Experience leading customer service or commercial support teams within a sales environment
Excellent organisational and communication skills
Proactive and customer-focused approach
Strong administrative and process management skills
Experience using CRM systems, Microsoft Office and reporting tools such as Excel and Power BI
Ability to manage multiple priorities effectively
Continuous improvement mindset with experience improving business processes
Confidence working cross-functionally and building relationships
Strong attention to detail and problem-solving ability
Commercial awareness, discretion and professionalism

This is a full-time role requiring a minimum of 3 days per week in the office. Occasional travel to customer sites, events and other company locations may be required, and as such, a full UK driving licence is required. Expenses will be covered where applicable.

Closing date for application: Monday, 17th August 2026

Interview date: first round interviews will take place week commencing 24th August on Microsoft Teams

Second round interviews will take place face to face week commencing 7th September at our Head Office in Skegness, Lincolnshire)

We reserve the right to close this vacancy early, or change the closing date, if we receive enough applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Why Work for Micronclean?

Great work life balance
Extensive array of employee benefits e.g. eye care scheme, gym membership and more
Environmental and Sustainability Strategy ‘to be the most sustainable specialist textile and cleanroom consumable business on the planet’
A growing, family owned, highly successful business, with a history spanning back to the 1920s
A great culture, represented in our company values known as the SKIEs
Employee Assistance Programme (EAP)

About Micronclean

Micronclean is a family-owned business based in Lincolnshire employing over 400 people.

Our current focus areas include rental of specialist work wear to cleanroom industries (pharmaceutical, medical devices, aerospace), and of protective workwear to manufacturing industries (engineering, automotive). The company also manufactures and distributes a range of cleanroom products, which it sells in the UK and exports throughout Europe and further afield, including India, Australia, and Canada.

Looking to the future, we are confident of growth not only in the UK but also in export markets as we seek to leverage not only our laundered garment and mopping service, but also consumable sales. Our unique in-depth laundry knowledge delivers business opportunities in overseas markets in line with our mission statement.

More information about Micronclean can be found on our website, please click here.

IF YOU WISH TO SPEAK TO SOMEONE ABOUT THE ROLE OF CUSTOMER EXCELLENCE SUPERVISOR IN MORE DETAIL, PLEASE CONTACT US.

Benefits:

Bereavement leave
Company events
Company pension
Cycle to work scheme
Employee discount
Enhanced maternity leave
Health & wellbeing programme
On-site parking
Profit sharing
Referral programme
Relocation assistance
Sick pay
Work from home

Work Location: In person

Apply Now

Refine Your Search

complaints manager jobs in lincolnshire

Customer Excellence Supervisor

Delivery Manager

Operational Support Grade - HMP Lincoln (Prison Support Role)

Guest Resolution Manager

Business Development Manager / Sr Sales

General Sales Manager

AUM Learning, Skills & Employment

HMP North Sea Camp - Caseworker : Offender Management

Sales & Customer Service Advisor

Service Manager

Home Manager

Duty Event Manager

Park Management - Reservation Manager - HS1

Technical Co-ordinator

Building Manager

Food Safety & Quality Manager

Centre Manager

Supermarkets & Vending Manager

Quality Assurance Manager

Customer Service Advisor

I want to receive the latest job alerts for complaints manager in lincolnshire

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected