Security operations manager Work, Jobs in Linwood, Rfw (with Salaries)

Operations Security Manager
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- Customer service
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- Full-time
- Hybrid work
- Team management
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- Employee assistance programme
- Employee discount
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- Communication skills
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Operations Security Manager

Mitie -
Glasgow

Apply Now

Job details

Permanent
5 days ago

Qualifications

Driving Licence
Client engagement
Customer service
Computer literacy
Performance management
Continuous improvement
Continuous improvement cycles oversight
Staff training
Organisational skills
Employee performance appraisals
Security
Computer skills
Management reporting
Training & development
Team motivation leadership
Communication skills
Internal quality assurance
Time management

Full job description

Job Overview

Mitie has a great opportunity for an Operations Security Manager to join the Scottish Branch team, specific to a large corporate customer contract.

The Operations Security Manager will be responsible for supporting Security services across a specific contract within the Scottish region. Initially, Edinburgh, Glasgow and East Kilbride locations. Company vehicle, laptop and phone will be provided for role.

Main Duties

Implement opportunities locally to maxise service efficiency and drive continuous improvement
Conduct monthly pre-audits KPI meetings as required and escalate any failings
Conduct regular reviews of all sites and ensure that all issues identified are reported and resolved
Communicate effectively and proactively with the security team and the client
Ensure smooth running of the contract security operation at all times leading by example to deliver to the high standards mitie expect
Manage all aspects of site based Mitie security staff for example (list is not exhaustive):
- management of holidays
- manage unplanned absence
- development programmes for all members of site teams, working with shift supervisors
- appraisals and performance management
- staff training routine and management of training records
- management of the incident reporting processes
- local management of additional works requests and proactive / timely coms with customer soft and hard FM suppliers
Ensure all core and support officers have read and signed the up to date Assignment Instructions
Ensure the security risk assessments have been signed off and regularly reviewed.
Lead on recruitment and retention requirements for prescribed area

What we are looking for

Must be able to achieve SC Clearance - Minimum standard
Minimum of 5 years proven experience in a similar role
Capable of being flexible with working hours due to 24 hour working model of sites
Ability to inspire and lead teams to deliver the highest service standards at all times
Must have exceptional understanding of security services within corporate environment
Excellent organisational and time management skills
Confident and professional working approach and appearance with ability to work individually and as paret of a team
Strong customer service, client focused attitude with the ability to build good working relationships
Exceptional verbal and written communication skills, Literate, numerate and IT skills to medium level user
Resilient and tenacious with a ‘can do' approach
Frontline Door Supervision or Security Guarding License essential, CCTV Licence would be beneficial
A Full UK Driving licence is required

Apply Now

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