Service representative Work, Jobs in Little Bentley, Ess (with Salaries)

Call Centre Representative
John Grose —Ipswich
- From £28,165.59 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
- Flexible schedule
Quick apply
2d
Customer Advisor
B&Q —Colchester
- £13.10 an hour
- Weekend availability
- Customer service
- Annual leave
- Employee assistance programme
2d
Facilities & Reception Coordinator
First Response Group —Ipswich
- £14 an hour
- Monday to Friday
- Microsoft Word
- Organisational skills
- Front desk
Quick apply
12d
Community Outreach Domestic Abuse Practitioner
The Next Chapter (East of England) —Colchester
- £26,821 - £30,011 a year
- Full-time
- In-person
- Health & wellbeing programme
- Work from home
Quick apply
Cleaning Services Manager
Sodexo —Colchester
- Up to £30,000 a year
- Full-time
- Microsoft Word
- Analysis skills
- Continuous improvement
- Free parking
- Employee assistance programme
Quick apply
10d
Collections Officer
Corpay —Ipswich
- Full-time
- Computer literacy
- Conflict management
- Computer skills
- Life insurance
Sales Executive
Fairmont Consulting Ltd —Colchester
- £27,500 - £50,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
Quick apply
Claims Handler-Credit Hire/Personal Injury
Gallagher Bassett —Ipswich
- Full-time
- Customer service
- Organisational skills
- Communication skills
Claims Handler – Motor & Third Party Property Damage
Claims Recruitment Services —Colchester
- Organisational skills
4d
Clinical Sales Specialist - East Anglia
Zimmer Biomet —Colchester
- Full-time
- Salesforce
- Bachelor's degree
- No degree
- Health & wellbeing programme
Commercial Finance Broker
Fairmont Consulting Ltd —Colchester
- £27,500 - £50,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
Store Manager - Colchester
Oak Furnitureland —Colchester
- Weekend availability
- Customer service
- Training & development
- Retail management
- Free parking
- Employee assistance programme
Sales Representative UK (Field Based)
Armill Lift Trucks Limited —Braintree
- £30,000 - £120,000 a year
- Full-time
- CRM software
- Business development
- Organisational skills
- Annual leave
Quick apply
3d
Duty Manager
The Quay Theatre Sudbury —Sudbury
- £12.71 an hour
- Part-time
- Bar
- Management
- Computer literacy
- Free parking
- Employee discount
Quick apply
Communication Aids Assistant (CAA)
West Suffolk NHS Foundation Trust —Ipswich
- £28,392 - £31,157 a year
- Part-time
- No experience needed
- Presentation skills
- Organisational skills
2d
Financial Controller
The DPO Centre Ltd —Ipswich
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
Billable Works Manager
Amey Ltd —Colchester
- Full-time
- Quality control
- Organisational skills
- Construction experience
- Employee discount
Quick apply
Sales Manager Ipswich
Glyn Hopkin —Ipswich
- £40,000 a year
- Customer service
Field Sales Executive
Charity Link —Colchester
- £26,400 - £55,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Quick apply
Door to Door Sales Executive
Charity Link —Colchester
- £40,000 - £45,000 a year
- Full-time
- Communication skills
- Employee discount
- Referral programme
Quick apply

I want to receive the latest job alerts for service representative in little bentley, ess

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Call Centre Representative

John Grose -
Ipswich

Quick apply

Job details

Permanent | Full-time
From £28,165.59 a year
2 days ago

Benefits

Cycle to work scheme
Company pension
Employee discount
Flexible schedule
On-site parking

Qualifications

Live chat
Microsoft Word
Vehicle service booking
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Client engagement
Customer service
Computer literacy
Vehicle maintenance checks
Appointment booking and call handling
Data entry
Customer interaction
Outbound calling
Communication skills
Add-on sales

Full job description

We are looking to recruit an enthusiastic, motivated and confident individual to join the team at our Contact Centre in Ipswich. Our team deals with various aftersales enquiries across our Ford, Peugeot, Citroen, Omoda, Jaecoo, Chery, Geely and Kia dealerships.

Main Responsibilities will include:

· Accurately create bookings as required, covering any costs and customers requirements, such as loan cars, collection service etc.

· Carry out after visit customer satisfaction calls to ensure that we have delivered the highest level of customer satisfaction.

· Utilise various applications to accurately quote for servicing, repairs etc. and to highlight any future work, including any outstanding recalls.

· Proactively carry out various outbound tasks, including service reminders, vehicle health check re-inspections and customer satisfaction calls.

· Discuss and promote any additional upsells that are applicable, including service packages.

· Ensure all customer records are accurately inputted and maintained, observing GDPR guidelines.

· Deal with live chat and various online booking portals.

Skills Required:

· Good communication skills, especially listening, as that will allow you to ask better, more relevant, questions of customers.

· Empathy is important as you may be handling contacts from customers in difficult situations, so having natural empathy makes it much easier to build rapport with these customers.

· An ability to multitask will prove vital, as you will have to switch between multiple systems while helping customers and switch channels frequently – from the phone to email, for example.

· Natural problem solver, able to work to a high level of accuracy.

· Computer literate.

· Work well independently (on calls) as well as part of a team to achieve department targets.

Working Hours

Up to 42.5 hours per week, Monday to Friday between 07:45 and 18:00.
Our team works on a shift basis, either 08:00-17:00 or 09:00-18:00 and approximately 1 in 4 Saturdays on a rota basis.

Part-time/ flexible working hours would be considered for the right candidate.

Salary

£28,165.59 p.a. basic wage (42.5 hour working week), along with a motivational bonus scheme which means an OTE of between £30,000 - £33,000 p.a.

Inclusion & Accessibility

John Grose Group is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We welcome applications from people of all backgrounds, experiences, and abilities. If you require any adjustments during the recruitment process, please let us know — we’re here to support you.

We employ over 300 staff and offer long-term career progression across multiple disciplines. We encourage all colleagues to develop the skills that help them fulfil their potential while contributing to a workplace that is inclusive, respectful, and equitable.

If this sounds like the opportunity you're looking for, please apply using this form or email a copy of your CV to [email protected]

Job Types: Full-time, Permanent

Pay: From £28,165.59 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
On-site parking

Ability to commute/relocate:

Ipswich IP3 9BE: reliably commute or plan to relocate before starting work (required)

Experience:

Customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

service representative jobs in little bentley, ess

Call Centre Representative

Customer Advisor

Facilities & Reception Coordinator

Community Outreach Domestic Abuse Practitioner

Cleaning Services Manager

Collections Officer

Sales Executive

Claims Handler-Credit Hire/Personal Injury

Claims Handler – Motor & Third Party Property Damage

Clinical Sales Specialist - East Anglia

Commercial Finance Broker

Store Manager - Colchester

Sales Representative UK (Field Based)

Duty Manager

Communication Aids Assistant (CAA)

Financial Controller

Billable Works Manager

Sales Manager Ipswich

Field Sales Executive

Door to Door Sales Executive

I want to receive the latest job alerts for service representative in little bentley, ess

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