Guest experience manager Work, Jobs in Liverpool, Eng (with Salaries)

General Manager - Liverpool
Gravity —Liverpool
- £62,460 a year
- Weekend availability
- Management
- Organisational skills
- IT
- Employee discount
6d
Senior Guest Experience Manager
Ett Villa Del Rosario Hospitality Group —Liverpool
- £3,800 - £5,800 a month
- Full-time
- Hospitality
- English
- Mentoring
Quick apply
Operations Manager
Popeyes UK —Liverpool
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
Assistant Manager
Five Guys UK —Liverpool
- From £35,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Annual leave
- Employee assistance programme
General Manager
Flight Club - Liverpool —Liverpool
- £48,000 - £52,000 a year
- Full-time
- Driving
- IT
- Employee assistance programme
- Employee discount
Quick apply
5d
General Manager
Crowne Plaza Liverpool John Lennon Airport —Liverpool
- £54,000 a year
- Full-time
- Hotel
- Leadership
- Restaurant
- Employee assistance programme
Quick apply
12d
Guest Experience Supervisor
Great British Doner —Liverpool
- £12.71 an hour
- Part-time
- Hospitality
- Social media management
- Customer service
- Relocation assistance
- Employee discount
Quick apply
14h
Client Development Manager
Sykes Holiday Cottages —Chester
- Up to £50,000 a year
- Full-time
- Sales
- Business development
- Travel
Quick apply
11d
Resident Liaison
LIVINGWAY —Liverpool
- £27,000 - £32,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Health & wellbeing programme
Quick apply
9d
Front of House Manager
Quirky Quarter LTD —Liverpool
- £25,000 - £30,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
Hill Dickinson Stadium Recruitment
Aramark —Liverpool
- £12.60 an hour
- Full-time
- Serving
- Cooking
- No experience needed
- Paid training
9d
Duty Manager
Flight Club - Liverpool —Liverpool
- £36,000 - £38,000 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Duty Manager - Lark Lane
1936 Pub Company —Liverpool
- From £29,500 a year
- Full-time
- Supervising experience
- In-person
- Leadership
- Employee discount
Quick apply
General Manager
Radisson Blu Liverpool —Liverpool
- Full-time
- Management
- Hotel
- Leadership
Quick apply
4d
Estate Agent
The Property Experts —Liverpool
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Luxury MICE Sales Manager
The Municipal M Gallery —Liverpool
- £40,000 - £50,000 a year
- Full-time
- Hospitality
- Sales
- Hotel
- Employee discount
Quick apply
9d
Duty Manager
The Brunch & Cocktail Club —Liverpool
- From £13.20 an hour
- Weekend availability
- Hospitality
- Bar
- Team management
- Employee discount
Quick apply
13d
Conference & Events Operations Manager
Bryn Williams at Theatr Clwyd —Mold
- Up to £33,000 a year
- Full-time
- Hospitality
- Organisational skills
- In-person
- Employee discount
Quick apply
5d
Assistant Manager
Rudy's Pizza —Liverpool
- £32,900 a year
- Full-time
- Restaurant
- Restaurant experience
- Employee discount
Quick apply
12d
Assistant Events Manager (Maternity Cover)
The Reader Organisation —Liverpool
- £27,590.46 a year
- Weekend availability
- Bar
- Microsoft Outlook
- Management
- Free parking
- Health & wellbeing programme
Quick apply
11d

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General Manager - Liverpool

Gravity -
Liverpool

Apply Now

Job details

Full-time
£62,460 a year
6 days ago

Benefits

Discounted or free food
Employee discount

Qualifications

Management
Profit & loss
Organisational skills
IT
Leadership
Time management

Full job description

We are Gravity, where having fun matters!

In the heart of Liverpool ONE, Gravity Max is the UK’s biggest name in active entertainment. With attractions such as e-karting, bowling, VR, and darts. We also host Liverpool’s best roof terrace, and a great place to watch sport.

We’re excited to be recruiting for a General Manager with a creative flair to lead our Liverpool site. An engaging leader who can motivate and inspire a large team, empowering them to succeed, and creating a team environment where fun can thrive, and customers are priority.

More about you

We believe in creating a space where everyone feels safe to have fun, and we know our people are the ones creating this magic. Developing a confident team to deliver the business vision is a crucial part of this role, so we are looking for an adaptable leader who leads with a coaching first approach. Someone who is inquisitive, assertive, comfortable facing into challenging conversations with courage and care, who’s also happy to roll their sleeves up and deliver exceptional customer experience.

A strong background in the leisure or entertainment space would be ideal, but if you’ve been in a leadership position for a customer facing management role we’d love to hear from you.

To be successful in this role you will need to demonstrate a thorough understanding of the commercial entertainment business. With strong financial skills, you will be able to show your experience in delivering sustained profit and growth. As a leader of a Gravity Max site, strong leadership skills are essential and proven experience in this area is a must.

Your key accountabilities and responsibilities

Deliver the site budget, through meticulous planning, managing costs, driving sales and protecting profit.
Accountable for the ensuring consistent delivery of customer and colleague experience.
Inform operational strategy recommendations, by feeding back findings from reviewing financials, operational successes and challenges, and team feedback.
Demonstrate exceptional leadership, by role modelling the business values and leadership behaviours.
Accountable for the recruitment, selection, onboarding and training of all team members.
Embed business values and culture into the team, ensuring a focus on growth and the wellbeing of the team is a top priority.

Your experience

A proven operational leadership history in a large leisure venue managing diverse teams.
A proven track record of attracting new customers and delivering consistently good guest experiences.
Experience of managing a P&L, including financial sales budgets and stock control – with the knowledge and experience to deep dive your figures and to really get under the skin of your financial operations.
A demonstratable track record of recruiting, developing, and retaining talent.
Strong people management skills, it isn’t just about sales, it’s also about looking after your team. Demonstrable experience in everything from interviewing to creating development plans for your team.

Your personal qualities

You are a motivator with strong leadership skills.
You can communicate effectively and vary your leadership style to suit the situation.
Able to influence and work collaboratively at all levels across the business.
Proactive organisational and time management skills.
Demonstrates respect for equality of opportunity and diversity and works to actively promote an inclusive work environment.
Knowledge of Health and Safety, Food and Consumer legislation and regulations.
Our sites trade 7 days per week, so some evening and weekend work is required as part of the role.

Oh, and we want someone who likes to have fun!

What’s in it for you?

Firstly, you will be joining Gravity during an incredible stage of growth, which means the opportunity for career development is high.
You will also have;

A full-time permanent contract, with a great salary and discretionary bonus scheme
Free entry to our Gravity Active trampoline parks
75% discount on Gravity Max activities
Discounted food while on and off shift
Contributory health care scheme

You will be also joining a tremendous team, both on site, but more importantly within the whole business where everyone is here to support and work with you, from the CEO down, it’s a great culture where the teams all pull in the same direction.

#TIGWAG #wearegravity #wherehavingfunmatters #hiring #leisurejobs #hospitalityjobs #liverpooljobs

Apply Now

Refine Your Search

guest experience manager jobs in liverpool, eng

General Manager - Liverpool

Senior Guest Experience Manager

Operations Manager

Assistant Manager

General Manager

General Manager

Guest Experience Supervisor

Client Development Manager

Resident Liaison

Front of House Manager

Hill Dickinson Stadium Recruitment

Duty Manager

Duty Manager - Lark Lane

General Manager

Estate Agent

Luxury MICE Sales Manager

Duty Manager

Conference & Events Operations Manager

Assistant Manager

Assistant Events Manager (Maternity Cover)

I want to receive the latest job alerts for guest experience manager in liverpool, eng

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