Internal communications apprentice Work, Jobs in Liverpool, Eng (with Salaries)

Access to Information Clerk - Apprentice
Liverpool University Hospitals NHS Foundation Trust —Liverpool
- £25,760 - £27,476 a year
- Full-time
- Administrative experience
- Rehabilitation centre
- Medical terminology
12d
Data Technician, Level 3 Apprenticeship
Liverpool Football Club —Anfield
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Microsoft Office
- Employee assistance programme
- Employee discount
6d
Business Admin Apprentice
Kyzen Sports —Liverpool
- £12,000 - £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Accounting
- Free parking
Quick apply
Accounts Apprentice (AAT Level 3)
Genetix Limited —Liverpool
- £24,000 - £25,000 a year
- Full-time
- Microsoft Excel
- Accounting
- QuickBooks
Quick apply
20h
Customer Service Apprentice (Logistics)
Today Team Ltd —Warrington
- £21,840 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
11d
Patient Services Assistant Apprentice.
Hope Farm Medical Centre —Ellesmere Port
- £10 an hour
- Full-time
- Administrative experience
- In-person
- Care plans
Quick apply
Sustainability Apprentice - UK
Ecolab Inc. —Northwich
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Administration Assistant
Waterside Training Limited —St Helens
- £26,098 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Work from home
Quick apply
12d
Multi-Channel Marketer Level 3 Apprenticeship
Liverpool Football Club —Anfield
- Full-time
- Microsoft Outlook
- Microsoft Office
- Communication skills
- Employee assistance programme
- Employee discount
12d
Progress Mentor (Procurement & Supply Chain Apprenticeships)
Epwin Group —Chorley
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- Plumbing
- Health & wellbeing programme
- Annual leave
Quick apply
13d
Lean Manufacturing Assessor
Cogent Skills —Warrington
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
14d
Buyer
BarrattDevelopments —Warrington
- IT
- Communication skills
8d
Apprentice - Maintenance
Elanco —Speke
- Full-time
- Maintenance
- Communication skills
15h
Manufacturing & Engineering Assessor
Cogent Skills —Warrington
- Full-time
- Hybrid work
- Maintenance
- Travel
- Mentoring
- Free parking
- Health & wellbeing programme
Quick apply
14d
GCSE Maths Tutor @ Wigan Athletic FC
League Football Education —Wigan
- £35 - £40 an hour
- Education
- Bachelor's degree
- Travel
- Free parking
Quick apply
4d
Site Manager
M Group —Rhyl
- £34,017 - £41,388 a year
- Supervising experience
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
14d
GCSE Maths Tutor @ Bolton Wanderers
League Football Education —Bolton
- £35 - £40 an hour
- Education
- Bachelor's degree
- Travel
- Free parking
Quick apply
4d
Training and Education Manager – British Sign Language (BSL)
Merseyside Society for Deaf People —Liverpool
- £27,000 - £30,000 a year
- Full-time
- Organisational skills
- In-person
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Joiner - Cyclical Projects
HMS —Liverpool
- £31,533 a year
- Full-time
- Customer service
- Maintenance
- Continuous improvement
Overhaul and Repair Engineer
Rehlko —Liverpool
- Full-time
- Driving
- Travel
- In-person
- Annual leave

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Access to Information Clerk - Apprentice

Liverpool University Hospitals NHS Foundation Trust -
Liverpool

Apply Now

Job details

Full-time
£25,760 - £27,476 a year
12 days ago

Qualifications

Administrative experience
Medical terminology

Full job description

Are you looking for a new challenge? Are you interested in a career within the NHS?

An exciting opportunity has arisen to work in the Corporate Information Compliance team within the Chair & Chief Executives department here at Liverpool University Hospitals.

We are delighted to be advertising an opportunity for an Access to Information Clerk - Apprentice.

This is an exciting opportunity to join Liverpool University Hospitals NHS Foundation Trust and learn the skills and knowledge to grow in an NHS administration career.

The position is an opportunity to build upon existing skills and learn new skills within and administrative environment.

The post holder will be required to fulfil all responsibilities necessary to provide high quality customer service and administrative support ensuring that standards are maintained in line with the Trust’s policies and procedures.

Key / Principle Duties of the Role:
To process Subject Access Requests (SAR) in line with established processes and procedures which ensure compliance with current legislation and UK- GDPR.

To retrieve, collate and review patient information from both electronic and paper records.

To receive and process complex and routine SAR requests from a variety of sources including the general public, solicitors, police, local authorities, MPs, other NHS organisations.

To provide a responsive and customer focussed service.

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women’s, visit their careers page .

Communicate with internal and external colleagues ie Medical staff, in a professional manner, using tact and diplomacy when dealing with anxious, bereaved or upset relatives.

Communication methods include, telephone, letter, email and face to face.

Liaise with medical staff where necessary in order to gain their professional opinion as to whether disclosure is likely to have a detrimental impact on the requestor.

Emotional effort may be required when exposed to records which may contain distressing information.

Maintain attention to detail when preparing information for release, including redacting or summarising information in accordance with departmental processes.

This may include prolonged and high level of concentration when summarising the information for disclosure.

Using judgement and knowledge, including analysing basic Legal and medical terminology, to ensure that any information is redacted as necessary prior to disclosure in accordance with current legislation, including any third-party information documented in the records where it is not possible to obtain consent from the third party.

The post holder may use their own initiative when dealing with urgent request ie, from the police when consent has not been obtained, seeking advice or escalating when required.

Summarising information (Quality Assurance process) in accordance with departmental processes.

Using departmental protocols and Standard Operating Procedures (SOP), collate SAR requests as directed by your Team Leader, disclosing information in line with current legislation.

Utilising all the Trusts patient administration systems, retrieve and collate SAR requests. For systems not available to SARs, communicate with those services to provide the information.

Such services include radiology, GUM, dental and medical photography.

Ensure the correct proof of identity and or authorisation is received depending on the request, in relation to UK-GDPR and the Access to Health Records Act 1990

Provide SAR completed requests in line with the requested format such as verbally, via paper or electronically. Ensure all electronic formats are password protected.

Plan and organise your workload, using your knowledge of the role to meet the expected targets and outcomes, i.e., dealing with court orders as a priority.

Escalate any delays or issues in completing SAR requests directly to your supervisor.

Utilising the SARs database, ensure records are up to date.

Ensure retrieval of information does not compromise data security.

Provide routine advice and guidance to internal and external requestors including patients and relatives on SAR processes and procedures in order to meet expectations.

Communicating with the requestor to ensure expectation are met.

Ensure compliance with all protocols relating to SAR processes.

Ensure safe and economical use of equipment and resources. Monitor stationary levels, advising the Team Leader when stock levels are low.

Demonstrate and explain processes and procedures to new starters within the SAR team.

Escalate concerns, issues and complaints which are outside of your scope of work to your Team Leader.

Work as part of a team to ensure that an efficient and quality service is provided at all times.

Be flexible to meet the requirements of the service.

Maintain up to date knowledge of UK-GDPR in relation to subject access.

Ensure confidentiality and privacy is maintained at all times

Apply Now

Refine Your Search

internal communications apprentice jobs in liverpool, eng

Access to Information Clerk - Apprentice

Data Technician, Level 3 Apprenticeship

Business Admin Apprentice

Accounts Apprentice (AAT Level 3)

Customer Service Apprentice (Logistics)

Patient Services Assistant Apprentice.

Sustainability Apprentice - UK

Administration Assistant

Multi-Channel Marketer Level 3 Apprenticeship

Progress Mentor (Procurement & Supply Chain Apprenticeships)

Lean Manufacturing Assessor

Buyer

Apprentice - Maintenance

Manufacturing & Engineering Assessor

GCSE Maths Tutor @ Wigan Athletic FC

Site Manager

GCSE Maths Tutor @ Bolton Wanderers

Training and Education Manager – British Sign Language (BSL)

Joiner - Cyclical Projects

Overhaul and Repair Engineer

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