Service and operations coordinator Work, Jobs in Liverpool, Eng (with Salaries)

Customer Service & Service Planning Coordinator
BeSure Group —Liverpool
- £24,420 - £30,000 a year
- Full-time
- Microsoft Word
- Customer service
- Microsoft Office
Quick apply
1d
Community Operations & Attendance Coordinator
Progress Schools —Bootle
- £25,070.80 a year
- Remote
- English
- Administrative experience
- Mentoring
- Employee discount
- Referral programme
Project Coordinator
M Group —Bootle
- Microsoft Excel
- Microsoft Office
- Project management
- Annual leave
- Work from home
9d
Service and Operations Coordinator
Canning Generator Solutions —Widnes
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Data entry
- Free parking
Quick apply
Project Coordinator (Delivery)
Scottish Power —Birkenhead
- From £38,760 a year
- Customer service
- Computer literacy
- Analysis skills
- Annual leave
- Employee discount
7d
Customer Service & Scheduling Coordinator
R2U Accident Repair Centre —Bootle
- £26,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Annual leave
- Work from home
Quick apply
2d
Water Operations Coordinator
Auger —Wallasey
- £26,184.99 - £30,842.04 a year
- Full-time
- Annual leave
Quick apply
10d
Operations System Coordinator
Procter & Gamble —Skelmersdale
- £273 a month
- Full-time
- Microsoft Excel
- Communication skills
- Annual leave
Head of Entertainment Operations
Scandinavian Pinball Entertainment —Liverpool
- £64,000 - £100,000 a year
- Full-time
- Hospitality
- Management
- Supervising experience
Quick apply
3h
Project Coordinator
Pennington Choices Ltd —Warrington
- £24,570 - £32,340 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Annual leave
Full-Time Wedding Coordinator
The Bentley —Liverpool
- £25,000 - £27,000 a year
- Weekend availability
- Hospitality
- Sales
- Hotel
- Employee discount
Quick apply
Director of Shipping Operations
Digital Worldwide Shipping and Logistics Ltd —Liverpool
- £70,000 - £91,600 a year
- Full-time
- Microsoft Office
- In-person
- Leadership
Quick apply
4h
Defect Coordinator
Healthy Estates Facilities Management —Chester
- £26,000 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
Quick apply
8d
Service Desk Coordinator
Axscend Limited —Runcorn
- £25,000 - £30,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Gym membership
Quick apply
1d
App Project Coordinator
Coffee King Ltd. —Deeside
- £32,000 - £35,000 a year
- Full-time
- Customer service
- Travel
- Organisational skills
- Free parking
- Store discount
Quick apply
5d
Customer Service Manager
NSG Group —Ormskirk
- Up to £53,000 a year
- Full-time
Quick apply
Business Development and Referrals Coordinator
CFS Care Limited —Manchester
- From £13.10 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Business development
- Free parking
- Health & wellbeing programme
Quick apply
4d
Education Programme Coordinator:
EduPac Global Education Services UK —Liverpool
- £30,420.00 - £38,549.16 a year
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Teaching
- Health & wellbeing programme
- Sick pay
Quick apply
1d
Process Support Technician
Cargill —Liverpool
- English
- Organisational skills
- Computer skills
National Operations Coordinator
B&M Waste Services —Bromborough
- £26,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
20h

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service and operations coordinator jobs near liverpool, eng

Customer Service & Service Planning Coordinator

BeSure Group
Liverpool

Quick apply

Job details

Full-time
£24,420 - £30,000 a year
1 day ago

Benefits

Company pension

Qualifications

Microsoft Word
Customer service
Microsoft Office
Organisational skills
Communication skills
Time management

Full job description

About BeSure Group

BeSure Group is one of the UK’s leading heating and home services companies, supporting thousands of customers nationwide. We pride ourselves on delivering exceptional customer service, high-quality workmanship and a fast, reliable response. As we continue to grow, we’re looking for an organised, customer-focused individual to join our operations team.

The Role

As our Customer Service & Service Planning Coordinator, you’ll be responsible for managing incoming customer enquiries, coordinating engineer schedules, resolving customer issues and ensuring our nationwide service plan customers receive an outstanding experience.

This is a fast-paced role requiring excellent communication, organisation and problem-solving skills.

Key Responsibilities

* Answer incoming customer calls, emails and online enquiries.
* Schedule and coordinate engineer appointments across the UK.
* Manage emergency breakdowns and prioritise urgent jobs.
* Liaise with engineers throughout the day to ensure appointments run smoothly.
* Keep customers updated on appointment times and job progress.
* Handle customer complaints professionally, working towards a positive resolution.
* Monitor engineer attendance, job completion and service levels.
* Ensure all customer records are updated accurately within company systems.
* Work closely with the Service Manager and Operations Team to improve efficiency.
* Support the administration of BeSure’s nationwide service plan customers.
* Follow up outstanding jobs and ensure issues are resolved promptly.
* Help maintain excellent customer satisfaction and positive online reviews.
* Ensure company procedures and service standards are followed at all times.

Skills & Experience

* Previous customer service experience.
* Experience in scheduling or planning engineers is desirable.
* Excellent telephone manner.
* Strong organisational and time management skills.
* Ability to remain calm under pressure.
* Confident using computer systems and Microsoft Office.
* Excellent communication skills.
* Ability to prioritise multiple tasks in a busy environment.
* A positive attitude with a strong focus on customer satisfaction.

What We’re Looking For

We’re looking for someone who genuinely enjoys helping people, can think on their feet and takes pride in delivering excellent service. You’ll be proactive, organised and confident communicating with both customers and engineers.

What We Offer

* Competitive salary.
* Company pension.
* Full training and ongoing support.
* Career progression opportunities within a growing national business.
* Friendly and supportive working environment.
* Modern office facilities.
* Staff incentives and recognition programmes.

If you’re passionate about customer service, enjoy solving problems and thrive in a fast-paced environment, we’d love to hear from you.

Pay: £24,420.00-£30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

service and operations coordinator jobs in liverpool, eng

Customer Service & Service Planning Coordinator

Community Operations & Attendance Coordinator

Project Coordinator