Manager (housing strategy & development) Work, Jobs in Livingston, Sct (with Salaries)

Regional Scheduling Manager
Places for People —Edinburgh
- Up to £52,500 a year
- Hybrid work
- Management
- Data analysis skills
- Maintenance
- Annual leave
- Employee discount
13d
Assistant Director of People & Organisational Development
Ark Housing —Edinburgh
- £57,696.82 a year
- Full-time
- Hybrid work
- Master's degree
- Project management
- Presentation skills
- Annual leave
- Employee assistance programme
14d
Assistant Director of People & Organisational Development
Ark People Housing Care —Edinburgh
- £57,696.82 a year
- Hybrid work
- Master's degree
- Project management
- Presentation skills
- Annual leave
- Employee assistance programme
14d
Deputy Director for Corporate Applications and Support Services
Scottish Government —Edinburgh
- £97,819 a year
- Full-time
- Presentation skills
- Agile
- IT
Deputy Director for Infrastructure and Networks
Scottish Government —Edinburgh
- £97,819 a year
- Full-time
- Presentation skills
- Agile
- IT
FCR 4917 Executive Director - Housing and Technical Resources
South Lanarkshire Council —South Lanarkshire
- £170,208 - £174,989 a year
- Full-time
- Military
- Continuous improvement
- No degree
- Annual leave
- Employee assistance programme
Chief Financial Officer
FWB —Edinburgh
- Full-time
- Continuous improvement
- Organisational skills
- Leadership
Project Manager - Engineering - REQ06237
North Lanarkshire Council —Motherwell
- £50,669 - £56,329 a year
- Project management
- Leadership
- Communication skills
- Annual leave
5d
Lead Infrastructure Engineer
The Scottish Government —Edinburgh
- Full-time
- AWS
- Presentation skills
- IT
8d
Pre-Construction Director
Harmony Fire —Edinburgh
- Full-time
- No degree
- Leadership
Quick apply

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Assistant Director of People & Organisational Development
Ark Housing —Edinburgh
Salary: £57,696.82 per annum + £4564.80 per annum car allowance. Employee discounts, access to Blue Light Card and Cycle to Work scheme;
£57,696.82 a year
14d
Assistant Director of People & Organisational Development
Ark People Housing Care —Edinburgh
Salary: £57,696.82 per annum + £4564.80 per annum car allowance. Employee discounts, access to Blue Light Card and Cycle to Work scheme;
£57,696.82 a year
14d

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manager (housing strategy & development) jobs near livingston, sct

Regional Scheduling Manager

Places for People -
Edinburgh

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Job details

Fixed term contract
Up to £52,500 a year
13 days ago

Benefits

Annual leave
Company pension
Employee discount
Flexible schedule

Qualifications

Management
Software deployment
Data analysis skills
Maintenance
Microsoft Office
Performance management
Analysis skills
Continuous improvement
IT
Business coaching
Leadership

Full job description

Location:

Edinburgh (EH16)
Salary:

Up to £52,500 + benefits
Employment Type:

Secondment
Hours per Week:

36.25
Grade:

3
Closing Date:

24 July 2026

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

So, what are you waiting for? Join a community that cares about you!

More about your role

The role is fixed term until August 2027

You will oversee regional leadership and resource management, ensuring effective scheduling, admin support, and resource allocation to meet targets and compliance. You will manage the performance, coaching, and development of your regional frontline team, monitoring KPIs, SLAs, compliance, and WIP, while producing reports to drive decision-making. As the escalation point for customer issues, you will ensure resolution and continuous improvement, while managing relationships with stakeholders, contractors, and the Contact Centre for accurate diagnostics and service alignment.

You will drive operational excellence by promoting consistency, best practices, and ensuring customer complaints are handled within SLAs. Additionally, you'll maintain documentation, financial reporting, and lead regional projects to enhance efficiency.

You will also support new business assessments, integrate them into operations, and foster a customer-first approach. Finally, you will ensure robust processes for WIP and administration, minimizing backlogs and maintaining high standards across the regions.

This is a hybrid role, requiring at least three days per week in the Hay Avenue office in Edinburgh to support collaboration and team engagement.

For more information, please download our job profile available on our website.

Essential Criteria

Proven expertise in scheduling and resource management, with leadership experience in multi-disciplinary operational teams. Skilled in creating and implementing efficient scheduling strategies to optimise the deployment of field operatives and resources.

Experience in frontline people management, performance management, coaching, and driving customer experience initiatives.

Strong analytical skills with experience in reporting and data-driven decision-making. Proficient in data analysis and real-time resource allocation monitoring to meet operational objectives and customer needs.

Detailed understanding of call centre/service desk technology, systems, and processes.

Knowledge of property maintenance or field service operations.

More About you

You have proven expertise in scheduling and resource management, with strong leadership skills in managing multi-disciplinary teams. You are experienced in frontline people management, performance coaching, and driving customer experience initiatives. You excel at communication and stakeholder management, with the ability to organise and motivate frontline teams.

You are familiar with continuous improvement practices, managing complaints, and driving service enhancements. You have strong analytical skills, with experience in reporting and data-driven decision-making to monitor resource allocation and meet operational objectives. You also have a solid understanding of call centre/service desk technology and property maintenance or field service operations. Preferred qualifications include experience with Field Service Management technology, knowledge of housing regulations, strong IT skills (including Microsoft Office and databases), and an understanding of customer experience and service design principles.

Benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

Competitive salary, with a salary review yearly

Pension with matched contributions up to 7%

Excellent holiday package – 35 days annual leave with the option to buy or sell leave

Cashback plan for healthcare costs – up to £500 saving per year

A bonus scheme for all colleagues at 2%

Training and development

Extra perks including huge discounts and offers from shops, cinemas and much more.

What's next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team [email protected]

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application.

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on [email protected].

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.

If you are a recruitment agency please note we operate a PSL and do not take cold calls

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities

Armed Forces - We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.

Disability Confident - We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.

Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.

Apply Now

Refine Your Search

manager (housing strategy & development) jobs in livingston, sct

Regional Scheduling Manager

Assistant Director of People & Organisational Development

Assistant Director of People & Organisational Development

Deputy Director for Corporate Applications and Support Services

Deputy Director for Infrastructure and Networks

FCR 4917 Executive Director - Housing and Technical Resources

Chief Financial Officer

Project Manager - Engineering - REQ06237

Lead Infrastructure Engineer

Pre-Construction Director

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