3rd line service Work, Jobs in London, Eng (with Salaries)

Service Desk 1st Line Support
Foresters Financial —Bromley
- Up to £28,000 a year
- 8 hour shift
- Microsoft Access
- Windows
- Microsoft Office
Registration Support Officer - Greenwich
Step Ahead —London
- £14 an hour
- Temporary
- Customer service
- Computer literacy
- Administrative experience
Quick apply
13d
Short-term Temporary Team Member
NEXT —London
- £8.53 - £12.96 an hour
- Part-time
- Employee discount
3rd Line Support Engineer
Elevate Technology Group —London
- £45,000 - £50,000 a year
- Hybrid work
- Azure
- SharePoint
- Communication skills
3rd Line Support Analyst
Fluidone —Chessington
- £35,000 - £40,000 a year
- Azure
- Windows
- SQL
- Employee assistance programme
Quick apply
Sales Assistant - Colliers Wood
TGJones —London
- £8.00 - £12.71 an hour
- Overtime
- School
- Employee assistance programme
- Employee discount
Quick apply
Sales Assistant
TGJones —Bromley
- £8.00 - £12.71 an hour
- Part-time
- School
- Employee assistance programme
- Employee discount
Quick apply
Payroll Administrator
Sureserve —London
- £35,000 a month
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Fibre Build Supervisor
M Group —Brentwood
- Travel
- Computer networking
- Organisational skills
- Annual leave
- Employee assistance programme
Sales Assistant - Croydon
TGJones —Croydon
- £8.00 - £12.71 an hour
- Overtime
- School
- Employee assistance programme
- Employee discount
Quick apply
Sales Assistant - Streatham
TGJones —Streatham
- £8.00 - £12.71 an hour
- Part-time
- School
- Employee assistance programme
- Employee discount
Quick apply
3rd Line Technical Support Engineer
Spherica Business Solutions Ltd —London
- £40,000 - £45,000 a year
- 12 hour shift
- IT
- Employee discount
- Referral programme
Quick apply
Senior Technical Support Partner (2nd Line)
Land Securities —London
- Full-time
- Customer service
- SharePoint
- Negotiation
- Annual leave
- Employee assistance programme
Postal Delivery Drivers
Royal Mail Group —Croydon
- Overtime
Conference & Banqueting Team Member
PULLMAN —London
- £15.55 an hour
- Full-time
- Hospitality
- Computer literacy
- English
- Annual leave
- Employee assistance programme
Quick apply
2nd Line Engineer
ME+EM —London
- Full-time
- Management
- Customer service
- Project management
- Annual leave
- Employee assistance programme
Quick apply
Sales Assistant - Wallington
TGJones —Wallington
- £8.00 - £12.71 an hour
- Part-time
- School
- Employee assistance programme
- Employee discount
Quick apply
Assistant Merchandiser
NEXT —London
- £34,000 - £47,000 a year
- Full-time
- Sales
- Merchandising
- Presentation skills
- Free parking
- Employee discount
Marketing Executive - Sheraton Heathrow Hotel
Marriott International, Inc —West Drayton
- £35.02 an hour
- Full-time
- Microsoft Powerpoint
- Hospitality
- Microsoft Excel
- Employee discount
Systems Analyst
The Royal Household —London
- From £41,000 a year
- Full-time
- Azure
- SQL
- IT
- Annual leave
- Employee discount
4d

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3rd line service jobs near london, eng

Service Desk 1st Line Support

Foresters Financial -
Bromley

Apply Now

Job details

Full-time
Up to £28,000 a year

Benefits

Company pension
Paid volunteer time

Qualifications

Microsoft Windows Server
Microsoft Access
SCCM
Windows
Microsoft Office
ITIL
Remote access software
Active Directory

Full job description

Using your skills in technical analysis and 1st Line Support skills you will be responsible for supporting our internal employees, assisting with PC, applications, server, networking and hardware issues either in person, email, MS teams, or via phone. You will be resolving issues in a timely manner and taking ownership of tasks allocated to you, escalating issues to 2nd and 3rd Line Support.

Your day to day will include:

Dealing with Microsoft operating systems (e.g. Windows 11, Windows server, Microsoft Office 365), networking and Active Directory
Troubleshooting MS Office, antivirus software
Analysing, prioritising and fixing all requests for both Head Office and Field staff and escalate issues to 3rd line as appropriate
Configuring/decommissioning users
Building and configuring desktops/laptops
Monitoring and checking backups, capacity, security, hardware/software and operating system issues with the fileservers and network equipment
Monitoring and checking system logs
Ensuring anti-virus/anti-spam is current and kept up to date on all devices

Assisting with the rollout of software updates for both Head Office and Field users (SCCM knowledge would be beneficial to this role)
Incident management and resolution
User account lifecycle management
Hardware and device setup
Backup and system monitoring

What we need from you:

Proven experience working in a Service Desk function/ 1st Line Support
Understanding and or knowledge of HaloITSM highly beneficial
Strong understanding of Active Directory administration , Windows environments and MS Office 365
Experience with remote access tools.
ITIL framework awareness is ideal but not essential as we can train you.
Able to work under pressure and to defined deadlines
Good problem-solving skills
Exceptional telephone manner

You will be required to work 40 hours per week. Monday to Friday. You will do an 8-hour shift, start time is 7.30am with 45 minutes lunch break. You will also be required to work an out of hours shift on a 1 week in 4, rota basis. This will be to You may be required to assist with critical system maintenance and updates that need to be performed outside of normal working hours to minimise disruption to business operations. assist in the systems maintenance tasks that cannot be performed during normal working hours.

What we offer you:

Salary up to £28,000 - OTE £35,000
Discretionary Annual Bonus up to 7%
Contributory Pension Plan (Company matches up to 5% and pays in an additional 5%)
25 days Holiday increasing to 28 days plus bank holidays
Life Assurance. 4x times pensionable earnings.
Wellbeing Support
Healthcare Cash Plan
Free Foresters Go Membership (Claimed back once ISA set up) plus additional 3% allocation rate

We are a purpose driven organisation and we want to enable everyone that is a part of Foresters to channel their passion and enthusiasm into the charitable efforts that you care about. That is why we have created the Working for Purpose programme where we give you 1 day to volunteer with the charity of your choice.

Foresters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities.

Apply Now

Refine Your Search

3rd line service jobs in london, eng

Service Desk 1st Line Support

Registration Support Officer - Greenwich

Short-term Temporary Team Member

3rd Line Support Engineer

3rd Line Support Analyst

Sales Assistant - Colliers Wood

Sales Assistant

Payroll Administrator

Fibre Build Supervisor

Sales Assistant - Croydon

Sales Assistant - Streatham

3rd Line Technical Support Engineer

Senior Technical Support Partner (2nd Line)

Postal Delivery Drivers

Conference & Banqueting Team Member

2nd Line Engineer

Sales Assistant - Wallington

Assistant Merchandiser

Marketing Executive - Sheraton Heathrow Hotel

Systems Analyst

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