Client services occupations Work, Jobs in London, Eng (with Salaries)

Client Services Associate - London
TransPerfect —London
- Full-time
- Hybrid work
- English
- Analysis skills
- Bachelor's degree
Quick apply
Member Experience Coordinator- Brazilian Jiu-Jitsu Academy
Valour Jiu-Jitsu HQ —London
- £14 an hour
- Part-time
- Customer service
- Salesforce
- English
Quick apply
7d
Client Services Coordinator
S&P Global —London
- Hotel
- Continuous improvement
- Travel
- Annual leave
- Employee discount
Client Onboarding Executive
LegalAndGeneral —London
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- Communication skills
- Employee discount
Quick apply
Customer Service Agent
Worldwide Flight Services —Heathrow
- Full-time
- Computer literacy
- English
- Data entry
Quick apply
1d
Client Account Administrator
Premier Cleaning Services (UK) Ltd —Enfield
- £16 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
1d
Resident Liaison Officer
Bell Building Projects Ltd —London
- Part-time
- CRM software
- Microsoft Outlook
- English
Customer Support Coordinator
Zeitview —London
- £35,000 - £40,000 a year
- Remote
- CRM software
- Spanish
- English
Quick apply
Client Services Assistant
Apogee Corp —London
- Computer literacy
- Organisational skills
- Computer skills
- Employee assistance programme
- Employee discount
Client Services Executive
Centuro Global —London
- Full-time
- Hybrid work
- CRM software
- Customer service
- Research
Quick apply
Client Services Coordinator
Wilmington plc —London
- £28,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- English
- Annual leave
- Employee discount
Operations Administrator
WeMaintain —London
- £28,000 - £32,000 a year
- Hybrid work
- Administrative experience
- Continuous improvement
- Organisational skills
Quick apply
Client Services Executive
CMC Markets —London
- Full-time
- Customer service
- Bachelor's degree
- Communication skills
3d
Customer Support Coordinator
QA —London
- Temporary
- Microsoft Word
- Annual leave
- Employee assistance programme
Client Service Administrator
BidvestNoonan —West Byfleet
- £26,227.50 a year
- Monday to Friday
- Communication skills
Quick apply
Customer Success Executive - Value
Infinity —Reigate
- Up to £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Communication skills
Customer Support Officer (UK)
Qargo —London
- Hybrid work
- English
- Organisational skills
- Communication skills
Specialist, Client Services - Markets
The Bank of New York Mellon Corporation —London
- Full-time
- Analysis skills
- Bachelor's degree
- Continuous improvement
- Annual leave
Customer Success Associate
AlphaSense —London
- Communication skills
Client Account Administrator
Turnpower Services —Redhill
- £28,000 - £30,000 a year
- Full-time
- In-person
Quick apply
4d

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client services occupations jobs near london, eng

Client Services Associate - London

TransPerfect -
London

Quick apply

Job details

Full-time

Qualifications

Client engagement
Stakeholder liaison
Internal department liaison
English
Microsoft Office Suite
Complaint handling
Analysis skills
Bachelor's degree
Project schedule tracking
Computer skills
Communication skills
Project cost estimation
Project progress tracking

Full job description

Who We Are

Do you want to work for the global leader in the language services and technology industry? Are you interested in helping international brands/organizations find and implement solutions that allow them to communicate, operate and sell their products and services efficiently and effectively? And are you the type of person who enjoys working in an innovative and vibrant workplace? Then TransPerfect is for you!

So you like what you hear but haven’t worked in ‘language’ before? That is not a problem, TransPerfect is far from “just a translation agency”. Our services portfolio covers everything from business support services such as interpretation, multicultural and digital marketing, SEO and website globalization to multimedia work, video, e-learning and training, and legal support services. All services and client partnerships are aided by best-in-breed software platforms, specialized in optimizing business processes.

That’s enough about us – what about you?

We look for and appreciate anyone who is willing to roll up their sleeves and get stuck in! We offer a fast growth path and provide full training around our services, technology solutions and workflows. Therefore the key skills we are looking for are solid communication and relationship building abilities, keeping a cool head if situations get a bit stressful and really owning your role, taking responsibility for your clients and their business success.

If this sounds like you, we would love to hear from you! We have 90 offices worldwide but this particular opportunity is based in our London office.

What You Will Be Doing

The position of the Client Services Associate is responsible for serving as the first level of support to existing clients, and managing and coordinating the completion of all language projects.

Respond to client requests for new project initiatives through our centralized technology
Collaborate with various members of the production team to assess the scope of work and produce cost and timeline estimates for translation projects and requests
Initiate all project related work by providing detailed budget, schedule and instructions to the project team and by anticipating pitfalls or potential roadblocks to successful completion
Ensure that any pitfalls are addressed and resolved with the client before being submitted to the production team
Where applicable, initiate some project specifics to set the production team / individual project up for success
Take a proactive role in learning about clients’ industry, business needs and company culture, educating the project team, and providing a high level of service
Monitor and communicate project progress, ensure strict adherence to deadlines and budgets and ultimately produce high quality deliverables
Serve as the central point of contact for and liaison between external client contact and internal production staff
Set and fulfill client expectations
Comply with all ISO regulations, processes and procedures
Potentially trouble-shoot problem projects
Understand and abide by individual project instructions and effectively communicate to the production team
Investigate client complaints where applicable
Discuss issues with clients and production staff and creatively problem solve to alleviate issues
Complete all other tasks as assigned by a manager

Required skills and qualifications:

Minimum Bachelor’s degree or its equivalent
Experience in customer service
Excellent problem solving and analytical skills; must be able to take active measures to solve problems and commit to a high level of service
Effective time management and ability to multi-task in a fast-paced environment
Excellent written and verbal communication skills in English
Ability to work well with people from a variety of different backgrounds and cultures, work independently and as part of a team
Experience coordinating projects and assignment of resources a plus
Strong MS Office/computer skills

Desired skills and qualifications:

Knowledge of a second language
Fluency in a foreign language
Experience coordinating projects and assignment of resources a plus

Quick apply

Refine Your Search

client services occupations jobs in london, eng

Client Services Associate - London

Member Experience Coordinator- Brazilian Jiu-Jitsu Academy

Client Services Coordinator

Client Onboarding Executive

Customer Service Agent

Client Account Administrator

Resident Liaison Officer

Customer Support Coordinator

Client Services Assistant

Client Services Executive

Client Services Coordinator

Operations Administrator

Client Services Executive

Customer Support Coordinator

Client Service Administrator

Customer Success Executive - Value

Customer Support Officer (UK)

Specialist, Client Services - Markets

Customer Success Associate

Client Account Administrator

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