Customer operations analyst Work, Jobs in London, Eng (with Salaries)

Data Operations Analyst
Credit Benchmark —London
- Full-time
- Hybrid work
- Computer Science
- Administrative experience
- SQL
- Annual leave
Junior QA Analyst - Customer Operations
Lendable —London
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Heavy lifting
- Referral programme
4d
Data Operations Analyst
SmartestEnergy —London
- £32,000 - £36,000 a year
- Hybrid work
- Microsoft Excel
- Data analysis skills
- SQL
Quick apply
Operations Analyst
Zinc —London
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
Quick apply
3d
Transformation Business Analyst
Fluidone —London
- £50,000 - £60,000 a year
- Microsoft Excel
- Computer Science
- Analysis skills
- Employee assistance programme
Quick apply
Revenue Operations Analyst
Aareon AG —London
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Salesforce
- Analysis skills
Lead Analyst, Customer Service Analytics
Angi —London
- £81,000 - £110,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Salesforce
Quick apply
Junior Technical Operations Analyst
Kroo Bank Ltd —London
- Full-time
- Hybrid work
- Communication skills
Quick apply
Graduate Technical Operations Analyst
Kroo Bank Ltd —London
- Full-time
- Hybrid work
- Bachelor's degree
- Organisational skills
- Financial services
Quick apply
Revenue Operations Analyst
Ravio —London
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Marketing
- Annual leave
Graduate Programme 2027: Data Scientist and Analyst
Revolut —London
- £10,800 a month
- Full-time
- Hybrid work
- English
- SQL
- Maths
Commercial Analyst
BidvestNoonan —London
- £53,240 - £59,160 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Travel
Quick apply
Client Operations & Finance Analyst (Junior)
Boost inc —London
- Microsoft Excel
- Analysis skills
- Bachelor's degree
Quick apply
Analyst (Support & Operations)
HCLTech —London
- Microsoft Powerpoint
- Microsoft Outlook
- Software troubleshooting
7d
Finance Systems Analyst
London Business School —London
- Customer service
- Analysis skills
- Project management
- Annual leave
- Gym membership
Quick apply
KYC Analyst
G MASS —London
- Up to £40,000 a year
- Hybrid work
- Financial services
- Communication skills
Quick apply
Test Analyst
Arbuthnot Latham —London
- Azure
- Salesforce
- Microsoft Office
10d
Sales Operations Analyst
SS&C Technologies —London
- Full-time
- Hybrid work
- Sales
- Data analysis skills
- Analysis skills
- Annual leave
- Employee assistance programme
Associate Data Analyst
CDP Global —London
- £27,265 - £34,082 a year
- Hybrid work
- CRM software
- Azure
- DevOps
- Employee assistance programme
Collections Strategy Analyst
JaJa Finance Ltd —London
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- SQL
- Python
- Annual leave
- Employee assistance programme
Quick apply
7d

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Data Operations Analyst

Credit Benchmark
London

Apply Now

Job details

Permanent | Graduate | Full-time

Benefits

Cycle to work scheme
Annual leave
Company pension
Private medical insurance

Qualifications

Economics
Computer Science
R
Administrative experience
SQL
Analysis skills
Project management
Communication skills
Python

Full job description

Join our team of technology, financial services and data experts.

View All Job Openings

Who we are

Credit Benchmark is a financial data analytics company bringing together the credit risk assessments of the world’s leading financial institutions to deliver greater visibility into the credit quality of individual entities.

We are growing rapidly and are looking for a permanent, full time Data Operations Analyst to join our London Team. This role is based in our London office with hybrid working.

This is a great opportunity to join a growing organisation that builds a unique financial data service harnessing intelligence from some of the most prominent financial institutions around the world

The role

Reporting to the Head of Client Operations, the ideal candidate will be a recent graduate, ready to start a career in the financial industry with an interest in credit risk and the broader financial markets. We would also consider someone with some existing experience (1- 3 years) within the industry.

To succeed in this role, the candidate will bring a mix of innovative thinking, problem-solving, technical expertise, and strong relationship-building skills.

As a Data Operations Analyst, the candidate will:

Be part of a busy and diverse team and will play a key part in maintaining and helping to develop our growing credit risk data service
Be responsible for overseeing our core data operations: from working with data contributors to ensuring quality and accuracy of data input & output, to managing the processing of complex datasets, and diving into such datasets to resolve problems and provide value-added analysis and customer support.
Help to implement and optimize data-driven solutions and process enhancements that drive efficiency and innovation
Use technical expertise and analytical skills to solve complex data challenges and enable data-focused decision making within the team

Your responsibilities will include

Ownership and development of our data processing operations and data solutions: Identify, prioritise and resolve data quality issues and exceptions
Quality and execution of service: Ensuring the timely delivery of Credit Benchmark services, meeting service level targets
Partnership with our data contributors: build and manage professional client relationships, to ensure smooth running of the data aggregation process and effective handling, escalation and response to queries/issues
Working with other internal teams such as Sales, Analytics or Product to jointly respond to client queries, ad-hoc projects, or handle other internal projects, queries or developments.
Develop and implement continuous improvements and solutions to operational processes, increasing accuracy and efficiency of data processing

What we are looking for

Ideally the candidate will:

Demonstrate interest and knowledge in financial markets, the economy especially around credit risk
Have a University or College degree in Computer Science, Finance, Economics or similar degree in a field with a substantial numerical/quantitative component
Have prior experience working in a data processing role within an organisation or professional environment
Have strong analytical, numerical and problem-solving skills, with good attention to detail
Possess excellent administrative and project management skills to be able to manage workload priorities and effectively deliver to deadlines
Have the ability to work under pressure in a professional manner
Be a self-starter with the ability to work independently as well as collaborate with team members
Be diligent, proactive, driven and have the ability to demonstrate initiative
Have excellent communication, and stakeholder engagement skills.
Demonstrate Excel proficiency and familiarity with R, Python, and SQL for data analysis

Benefits

Hybrid working and flexibility: Healthy work/life balance
Holidays: Competitive holiday package
Health and Wellbeing: Private health Insurance cover + companywide wellbeing days
Pension: Opportunity to join company pension plan with financial education and support
Travel: Cycle to work scheme
Family Friendly: Supportive environment and generous paid leave for new parents
Learning and Development: Professional development opportunities through seminars, conferences, training and courses and internal mentorship
Community: Supportive, collaborative and social team environment

Our commitment to diversity, equity, and inclusion

At Credit Benchmark, we are deeply committed to diversity, equity and inclusion. This means celebrating who we are as individuals and as a team because our company and culture reflect the sum of our employees.

We strive to create a mindful and respectful environment that includes fairness, kindness, and understanding. We empower each other to bring our authentic selves to work and champion our colleagues’ development and achievements. Our diversity brings a multitude of perspectives and ideas and is imperative to the success of our business.

We are dedicated to ensuring that principles of diversity, equity and inclusion are rooted in Credit Benchmark’s DNA. We continue to build on these principles as our company grows while retaining the progress we have made as team.

Credit Benchmark is proud to be an Equal Employment Opportunity employer. We believe no one should be at a professional disadvantage because of their background. We do not discriminate based upon any legally protected characteristic and are committed to fostering a working culture that is free of discrimination and harassment.

Credit Benchmark is also committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures and employment.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please let us know by contacting our HR team at [email protected]

Apply Now

Refine Your Search

customer operations analyst jobs in london, eng

Data Operations Analyst

Junior QA Analyst - Customer Operations

Data Operations Analyst

Operations Analyst

Transformation Business Analyst

Revenue Operations Analyst

Lead Analyst, Customer Service Analytics

Junior Technical Operations Analyst

Graduate Technical Operations Analyst

Revenue Operations Analyst

Graduate Programme 2027: Data Scientist and Analyst

Commercial Analyst

Client Operations & Finance Analyst (Junior)

Analyst (Support & Operations)

Finance Systems Analyst

KYC Analyst

Test Analyst

Sales Operations Analyst

Associate Data Analyst

Collections Strategy Analyst

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